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Sr. Business Development Manager - Payments

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads. 

As a Senior Business Development Manager at Endava, you will identify new clients, and introduce them to our capabilities and IT services. You'll guide these new customers through the entire sales cycle, offering solutions that allow them to achieve business goals through enterprise transformation of their IT environment. 

Responsibilities:

  • Serve as the trusted advisor selling IT Professional Services to potential clients to showcase our exceptional capability and build long standing collaborative relationships.
  • Drive new opportunities through a mix of new clients and existing clients (both new relationships and sales support of existing relationships).
  • Identify potential target clients through lead generation strategies, cold calling, networking, referrals, and online research.
  • Execute an end-to-end client sales cycle focused on the sales process from the acquisition of new clients to closing deals and driving revenue growth.
  • Develop and maintain a robust pipeline of qualified leads and prospects by researching and contacting prospects in alignment with sales goals.
  • Negotiate, manage, and close strategic new business deals.
  • Achieve and exceed sales targets and objectives, consistently delivering revenue goals.
  • Apply your deep knowledge of the industry, its technological landscape, and the complex challenges it faces to become the Subject Matter Expert (SME) on technology challenges within your vertical.
  • Exceed your personal financial goals by growing your book-of-business, driving revenue growth, and achieving uncapped commission in our aggressive commission model.
  • As a thought leader, you will have the opportunity to participate in speaking events, workshops, panels, and conferences to share your expertise and insights.
  • Participate in external industry events.

Qualifications

  • 8-10+ years of new business development experience focused on selling solutions and solving problems for clients in the payments industry.  Deep understanding of, or experience with selling nearshore / offshore IT Professional Service is a plus.
  • Significant experience within the Payments industry, with a strong understanding of the industry technological trends and challenges. Payments focus areas include merchant services, card issuing, and enterprise money movement (e.g., instant payments, wire, ACH).
  • Experience with multiple stakeholder types within the payments industry including payments networks, merchants, corporates, financial institutions, and other payments intermediaries (e.g., ISOs, PayFacs, fintechs).
  • Experience with either payments acceptance (merchant, card) or business payments (b2b, b2c, c2b) a must; experience may be from within a bank (e.g., bank merchant services, bank treasury sales lead) or from other vendors (e.g., erp/ap/ar providers, merchant processors).
  • An existing, warm network of contacts and/or previously customers in Payments.
  • Experience leading strategic new business development initiatives to drive sales opportunities for large enterprise clients.
  • Sales-driven professional with hunter-centric sales experience including prospecting, cold calling, qualifying leads, conducting sales presentations, negotiating, closing contracts, and building relationships.
  • Strong ability to identify industry pain points to engage with and persuade VP or C-level decision-makers.
  • Self-motivated and driven to achieve and exceed sales targets.
  • Demonstrated track record of success in new business development, achieving £5M+ quota per year.
  • Experience preparing and presenting proposals, business cases, and statements of work.
  • Collaborative leader with proven ability to work across a mix of stakeholders at a client, as well as internally to optimize to drive client sales success.

Additional Requirements:

  • Travel is an integral part of a this role and the individual will need to travel locally, within country, and internationally as needed to perform the role (they should have a valid passport/driving license and be prepared to travel during working hours as needed by the company).
  • Work-related tradeshows or live events may require the individual to occasionally lift 25 pounds.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

  • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
  • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
  • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
  • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
  • Health: Global internal wellbeing programme, access to wellbeing apps;
  • Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements  

  • Participation in both internal meetings and external meetings via video calls, as necessary. 
  • Ability to go into corporate or client offices to work onsite, as necessary. 
  • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. 
  • Ability to bend, kneel, crouch, and reach overhead, as necessary. 
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. 
  • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. 
  • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. 
  • For positions that require business travel and/or event attendance, a valid driver’s license, as necessary. 

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.   

USA Benefits 

  • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options  
  • Flexible Spending Accounts (Medical, Transit, and Dependent Care)  
  • Employer Paid Life Insurance and AD&D Coverages  
  • Health Savings account paired with our low-cost High Deductible Medical Plan  
  • 401(k) Safe Harbor Retirement plan with employer match with immediately vest   

Our diversity makes us stronger - it drives meaningful change and enables us to build innovative technology solutions. We are committed to creating an inclusive community where all of us, regardless of background, identity, or personal characteristics, feels valued, respected, and free from discrimination. As an equal opportunity employer, we welcome applications from all individuals and base hiring decisions on merit, skills, qualifications, and potential.

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CEO of Endava
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John Cotterell
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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Sr. Business Development Manager - Payments, Endava

Are you an experienced professional looking to make a difference in the payments industry? Endava is seeking a Senior Business Development Manager in Charlotte, NC, to join our vibrant team! We're all about harnessing technology to create innovative solutions that empower businesses. In this role, you’ll play a crucial part in driving business growth and nurturing relationships with clients that matter. You’ll identify new clients while guiding them through our extensive offerings in IT services—a process that’s all about collaboration and understanding client needs. Your ability to drive new opportunities through effective lead generation strategies will be key. Imagine not just selling IT professional services, but becoming a trusted advisor that helps clients navigate their unique challenges in a rapidly evolving technological landscape. With a focus on the payments industry, your expertise will be vital as you engage decision-makers and deliver solutions that redefine enterprise transformations. Plus, you’ll enjoy the excitement of managing an impressive pipeline of prospects and negotiating strategic business deals. For those who love to strive for excellence, the uncapped commission model offers a chance to exceed your personal goals while being part of a team that celebrates achievements. If you thrive in a fast-paced environment, possess a strong understanding of the payments sector, and want to make a lasting impact, then this could be your next career move at Endava!

Frequently Asked Questions (FAQs) for Sr. Business Development Manager - Payments Role at Endava
What are the responsibilities of a Senior Business Development Manager at Endava?

As a Senior Business Development Manager at Endava, your responsibilities encompass identifying new clients, nurturing relationships, and driving revenue growth through our IT professional services. You will serve as a trusted advisor, implementing strategic lead generation strategies, engaging decision-makers, and managing the complete sales cycle from acquisition to closing deals, all while maintaining a robust pipeline of qualified prospects.

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What qualifications are required for the Senior Business Development Manager position at Endava?

To be successful as a Senior Business Development Manager at Endava, candidates should have 8-10+ years of new business development experience, particularly in the payments industry. A strong grasp of industry trends, previous contacts within the payments space, and a proven track record of closing substantial deals are essential. Experience with both B2B and B2C business payments can be a significant advantage.

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How does the Senior Business Development Manager role at Endava drive client success?

In the Senior Business Development Manager role at Endava, you'll be instrumental in driving client success by identifying their needs and aligning them with our IT solutions. Your deep industry knowledge will allow you to offer tailored advice, ensuring that clients see real value in our services. Through effective communication and relationship-building, you'll foster long-term partnerships that lead to mutual growth.

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What qualities make a successful Senior Business Development Manager at Endava?

A successful Senior Business Development Manager at Endava must possess a blend of sales-driven enthusiasm, strategic thinking, and interpersonal skills. The ability to navigate complex stakeholder environments, coupled with a hunter mentality for prospecting new clients, will set candidates apart. An understanding of the payments technology landscape and a commitment to exceeding sales targets are equally crucial.

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What benefits can Senior Business Development Managers expect when working at Endava?

Senior Business Development Managers at Endava can expect a competitive salary package, performance-based bonuses, and opportunities for career development through training and mentorship. We prioritize work-life balance with hybrid work options, comprehensive healthcare benefits, and a supportive community atmosphere. Plus, a chance to engage in speaking events and build a strong professional network adds to the overall experience.

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Common Interview Questions for Sr. Business Development Manager - Payments
Can you describe your experience in developing business relationships in the payments industry?

When answering this question, provide specific examples highlighting your history of building relationships with key stakeholders in the payments industry, such as merchants and financial institutions. Discuss how you utilized your network to drive successful outcomes.

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What strategies do you use for lead generation in competitive markets?

Demonstrate your strategic mindset by discussing various lead generation techniques such as cold calling, networking, and utilizing online platforms. Highlight any innovative methods you’ve developed or implemented to capture new business.

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How do you prioritize and manage your sales pipeline effectively?

Explain your approach to maintaining an organized sales pipeline. You might mention using CRMs to track progress and prioritize efforts based on deal potential, urgency, and alignment with business goals.

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What’s your approach to understanding a client's business challenges?

Discuss the importance of active listening and asking insightful questions to comprehend a client's pain points fully. Show how you leverage this understanding to tailor specific solutions to their business needs.

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How do you handle negotiations with potential clients?

Share a structured approach to negotiations, emphasizing your ability to find common ground, present solutions that address client needs, and overcome objections while maintaining a collaborative mindset.

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Give an example of how you’ve exceeded a sales target in the past.

Illustrate your success with a quantified story about a challenging sales target you surpassed. Detail the steps taken to achieve this, including strategies, teamwork, and any relevant metrics.

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Can you describe a time when you turned a ‘no’ into a ‘yes’?

Provide a narrative that captures your determination and creativity in overcoming client objections or setbacks. Discuss the tactics you used that ultimately led to a successful sale.

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What role does teamwork play in business development, according to you?

Stress the importance of collaboration and share how you engage with team members to leverage diverse skills, insights, and strategies, ultimately creating a stronger outcome for client satisfaction.

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How do you stay updated with trends in the payments industry?

Discuss your commitment to continuous learning, such as following industry publications, attending relevant conferences, and participating in professional networks that keep you informed about emerging trends.

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Why do you want to work as a Senior Business Development Manager at Endava?

Articulate your passion for the role and the company by highlighting what attracted you to Endava, such as its commitment to innovation in technology and its people-centric approach. Tailoring your response to the company's values will show your alignment and enthusiasm.

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We have built our organisation around a simple philosophy: We focus on helping people to be successful. The people who work for us, the people who engage with us, and the people who use the systems and applications we design, build and operate.

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