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Program Manager, Communities + New Initiatives

Position: Program Manager, Communities + New Initiatives  

Reports to: Sr. Program Strategies Manager, Communities + New Initiatives

Compensation*: Competitive starting salary $88,800 - $112,800 commensurate with skills and experience, Full Pay Range: $88,800 - $136,700

Employment Classification: Full Time

Anticipated Start Date: As soon as possible

Classification: Full Time, Exempt

Office Location: Portland Metro Area, Oregon, USA

 

BACKGROUND

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work For in Oregon.

 

Our Vision

Clean, affordable energy for everyone.

 

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

 

Our Location

Energy Trust provides for a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington. The Program Manager, Communities + New Initiatives would be expected to report to the office on a quarterly basis, at minimum.

 

What We’re Looking For:

The Program Manager – Communities and New Initiatives is responsible for executing the launch and management of community-focused offers and initiatives that enable Energy Trust to better serve communities; particularly customers and communities that the organization has historically underserved. Initial areas of focus will include the launch and management of a Community Partner Network, which will streamline and enhance our partnerships with community based organizations, and operationalizing the organization’s efforts to integrate community feedback, needs and priorities across Energy Trust’s programs and offerings.

 

This position is a key contributor to Energy Trust’s Communities and New Initiatives (CaNI) Sector, which is embedded within the organization’s broader Energy Programs Group; this Sector is responsible for developing and implementing cross-program strategies and initiatives to increase access to clean energy solutions for all of Energy Trust’s customers. This position reports to the Sr. Program Strategies Manager, Communities + New Initiatives and will work closely with other roles throughout the organization.

 

This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings. This position may also be expected to travel occasionally to regions in our service territory.

What You’ll Do:

  • Implement programs, strategies, and best practices in support of community-based program offers and initiatives including design, outreach, and implementation needs identified by the Communities + New Initiatives team. This includes the development of best practices, processes, and tools that support incorporating community-centered solutions in program designs, collaboration, and community programming identified by the Communities + New Initiatives team and collaborators.     
  • Manage and improve Energy Trust’s community insights gathering processes and tools to gather and reflect community needs and priorities into Energy Trust’s programs and offers; including robust collaboration and information gathering across Energy Trust Programs and Outreach teams.
  • Provide contract and budget management for Energy Trust partnerships with community-based organizations, including coordinating scopes of work across programs, developing and managing budgets, tracking progress towards budget and scopes, and partnering with Relationship Managers, outreach, communications, legal and finance teams.
  • Support the planning and implementation to create a Community Partner Network which will provide support for community-based organizations through onboarding and education, streamlined contracting and partnership opportunities with Energy Trust, and a variety of resources and additional benefits for partner organizations. Once the Community Partner Network is launched, this role will provide Program Management of the Network.
  • Manage all aspects of assigned initiatives including: developing and managing to launch plans for new initiatives, creating program plans and process documentation, goal setting, developing and managing budgets, stakeholder engagement and regulatory compliance, program development, and implementation of cross-program initiatives.
  • Apply best practices for program and project management and quality assurance, ensuring efforts meet internal and external financial, audit, evaluation and public communication requirements.
  • Engage with stakeholders and communities to identify market gaps and opportunities and evolving the organization’s program offerings to reflect community needs.
  • Actively support strategic partnerships with public and private sector partners to advance clean energy solutions for communities. Provide guidance to other program implementation teams based on established organizational best practices for inclusive program design and community engagement.
  • Manage and contribute to day-to-day cross-program collaboration activities with team members, cross-functional groups and subject matter to ensure team members are aligned and deliverables are on track. 
  • Work on multiple concurrent team-based initiatives.
  • Perform all functions of the job in a safe manner.
  • Perform other job-related duties as assigned.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

  • Bachelor’s degree in a related field or equivalent professional experience
  • Five years of experience in program and/or project management, or equivalent experience, preferably in clean energy or a related field.
  • Two years of direct experience in managing contracts, including writing and managing scopes of work, tracking on and/ or managing budgets and deliverables.
  • Experience in program design, delivery and all phases of implementation.
  • Experience developing and managing program plans and procedures, including developing clear documentation of processes and expectations.
  • Experience partnering or working with community-based organizations.
  • Familiarity with and experience applying practices of community- and/or equity-centered design and engagement preferred.
  • Experience with grant management preferred.
  • Excellent interpersonal communication skills and writing abilities.
  • Successful experience working within multidisciplinary teams.
  • Demonstrated ability to work constructively with parties that may have divergent interests.
  • Must be able to interact with a diverse workforce and be comfortable working in culturally diverse settings and groups.
  • Proficient knowledge of MS office suite and enterprise software applications.

 

The above information is designed to outline the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

·       Health/dental/vision insurance

·       Employer sponsored and paid life/disability

·       401(k) with a company contribution of 6% of your salary after 90 days of employment

·       TriMet pass

·       Access to health and dependent FSA/HSA accounts

·       Generous paid vacation, holidays and sick days

·       Paid volunteer hours

·       Employee assistance program

·       Career advancement opportunities

·       Great colleagues and culture

·       Flexibility to work from home and/or an office space at the Portland, OR location 

·       Work from home laptop provided

·       Read more about our benefits here

 

Don’t meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification—for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive and authentic workplace—if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. 

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.

*Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the earnings potential for this position with sustained high performance.  

Average salary estimate

$112750 / YEARLY (est.)
min
max
$88800K
$136700K

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What You Should Know About Program Manager, Communities + New Initiatives, Energy Trust of Oregon

If you're passionate about community empowerment and sustainable energy solutions, the Program Manager, Communities + New Initiatives position at Energy Trust of Oregon may be just the opportunity you're looking for! In this full-time role, you will play a pivotal part in shaping programs aimed at serving historically underserved communities. Working closely with the Sr. Program Strategies Manager, you will lead the charge in launching innovative community initiatives, such as the Community Partner Network, designed to enhance partnerships with community-based organizations. This isn’t just a desk job; you’ll engage directly with stakeholders, gather insights to drive program designs, and help ensure that clean energy solutions are accessible to everyone. Plus, with the flexibility to work remotely, in a hybrid model, or in-office at the Portland location, you'll enjoy a work-life balance that complements your personal needs. Your expertise in program management, budgeting, and community engagement will not only support the operational goals of Energy Trust but will also deepen the organization's impact on local communities. You will be contributing to a mission-driven nonprofit recognized as one of the 100 Best Nonprofits to Work For in Oregon, pushing towards the vision of clean, affordable energy for all. Your experience in leading multifaceted projects and your interpersonal skills will shine in this position, as you collaborate with diverse teams to enhance energy solutions that meet genuine community needs. If you meet the criteria for this role and share a passion for equity and inclusion, we encourage you to apply and make a meaningful difference!

Frequently Asked Questions (FAQs) for Program Manager, Communities + New Initiatives Role at Energy Trust of Oregon
What are the main responsibilities of the Program Manager, Communities + New Initiatives at Energy Trust of Oregon?

The Program Manager, Communities + New Initiatives at Energy Trust of Oregon will oversee the launch and management of community-focused programs designed to better serve underserved communities. This includes executing strategies for the Community Partner Network, managing partnerships with community organizations, and improving community insights gathering processes. Additionally, the role involves contract and budget management, stakeholder engagement, and ensuring that the programs align with internal standards for quality and compliance.

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What qualifications are required for the Program Manager, Communities + New Initiatives position at Energy Trust of Oregon?

To qualify for the Program Manager, Communities + New Initiatives role at Energy Trust of Oregon, candidates should possess a Bachelor’s degree in a related field or equivalent professional experience, with at least five years of experience in program or project management. Familiarity with community engagement and an ability to work constructively with diverse groups are essential. Prior experience in managing contracts, budget oversight, and working with community-based organizations will strengthen an application.

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How does the Program Manager, Communities + New Initiatives contribute to Energy Trust of Oregon's mission?

The Program Manager, Communities + New Initiatives directly supports Energy Trust of Oregon's mission by developing programs that increase access to clean energy solutions. This role aims to ensure that community feedback shapes the organization’s offerings, allowing for more inclusive service delivery. By collaborating with stakeholders and community organizations, the position enhances Energy Trust's effectiveness in addressing the unique needs of diverse communities.

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Is remote work an option for the Program Manager, Communities + New Initiatives position?

Yes, the Program Manager, Communities + New Initiatives position at Energy Trust of Oregon offers flexible work location options, including remote and hybrid models. However, the individual will be required to report to the Portland office at least quarterly for meetings and collaboration, ensuring a blend of flexibility and team engagement.

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What benefits can a Program Manager, Communities + New Initiatives expect at Energy Trust of Oregon?

The Program Manager, Communities + New Initiatives at Energy Trust of Oregon can expect a comprehensive benefits package, including robust health, dental, and vision insurance, a generous retirement plan with company contributions, flexible work arrangements, and career development opportunities. The organization values its employees through generous paid vacation, volunteer hours, and a supportive work culture.

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Common Interview Questions for Program Manager, Communities + New Initiatives
Can you describe your experience with community-based program management?

In answering this question, detail specific programs you have managed that focused on community engagement and empowerment. Highlight any relevant partnerships with community organizations and how you incorporated their feedback into your initiatives. Using concrete examples will demonstrate your ability to effectively operate within a community-centered framework.

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What approaches do you use to gather community insights?

Discuss your methods for community engagement, such as surveys, focus groups, or public meetings. Emphasize the importance of listening to diverse voices within the community to ensure program offerings align with their actual needs and challenges. This illustrates your commitment to inclusivity.

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How do you handle budget management in program implementation?

Explain your process for creating budgets, tracking expenses, and managing financial resources throughout a program’s lifecycle. Share any tools or software you use for budget management, showcasing your organizational skills and attention to detail.

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Describe a time you faced challenges while working with a community organization.

Be prepared to share a specific situation, outlining the challenges encountered and how you approached them. Discuss your conflict resolution strategies, emphasizing communication and collaboration skills that helped foster relationships and achieve mutual goals.

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What strategies do you employ for stakeholder engagement?

Outline your techniques for identifying and effectively communicating with stakeholders, including tactics for keeping them informed and involved throughout the program lifecycle. Providing examples of successful stakeholder collaborations will strengthen your response.

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How do you ensure compliance with program guidelines and regulations?

Talk about the systems you establish to monitor compliance, including regular audits and check-ins, to maintain adherence to both internal and external regulatory requirements. Highlight your understanding of compliance as a crucial element in successful program execution.

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What experience do you have in developing community networks?

Share examples of community networks you have previously developed or engaged with, detailing the goals of those networks and your role in facilitating partnerships. Focus on how you ensured that the network operated efficiently and met community needs.

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How do you measure the success of community-focused initiatives?

Discuss the key performance indicators you utilize to evaluate program impact, such as community feedback, participation rates, or energy savings metrics. Providing concrete examples from prior work will illustrate your outcome-oriented approach.

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What is your approach to integrating community feedback into program designs?

Emphasize the importance of community input in shaping impactful programs and describe your methods for collecting and analyzing feedback. Successful candidates should illustrate how this feedback has led to adjustments in program strategies or enhancements.

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Explain your experience with cross-functional collaboration.

Describe situations in which you successfully worked across multiple teams or departments, focusing on communication strategies that facilitated collaboration. Highlighting your ability to unify diverse perspectives will underscore your suitability for a role that relies on teamwork.

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Energy Trust of Oregon is an independent nonprofit organization dedicated to helping utility customers benefit from saving energy and generating renewable power. Our services, cash incentives and energy solutions have helped participating customer...

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DATE POSTED
January 12, 2025

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