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Style Advisors, South Beach

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you

Job Description

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team at its state-of-the-art location in South Beach! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Style Advisors provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors also assists with the timely and accurate completion of operational tasks. 

 

RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)

• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox

• Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

• Understands and upholds all loss prevention and inventory management policies on a consistent basis

• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION:

• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code

• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:

• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients

• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit

• Complies with and enforces all company policies and procedures; embraces and supports company initiatives

• Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

• The ability to take direction

• Experience in a customer service business; preferably in retail

• Hardworking and diligent, possessing both honesty and personal integrity

• Excellent time management, organizational, problem solving and communication skills

• Ability to utilize new techniques and ideas

• Be available to work a varied schedule, based on the needs of our unique retail business

Essential Physical Requirements:

  Standing, sitting, and walking

  Squatting, bending, and reaching

Additional Information

ADDITIONAL INFORMATION

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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CEO of Equinox
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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Style Advisors, South Beach, Equinox

Join Equinox as a Style Advisor in vibrant South Beach, Miami! This is an exciting opportunity for those who truly enjoy making a difference in people’s lives while being surrounded by a community of inspiring individuals. As a Style Advisor, your main mission will be to deliver an unparalleled customer experience to visitors in our state-of-the-art shop. You’ll be engaged in everything from hitting monthly sales targets to ensuring that every guest feels welcomed and valued. Your creativity and enthusiasm will shine as you assist with merchandising and marketing strategies that reflect Equinox’s brand standards. You’ll collaborate closely with fellow team members, from the Shop MOD to your fellow Style Advisors, to foster a spirited team atmosphere that translates into exceptional service. Moreover, uphold strong operational excellence by adhering to our loss prevention and inventory policies while connecting with customers based on your in-depth knowledge of the services and products we offer. If you are hardworking, possess integrity, and enjoy a dynamic work environment, we can’t wait for you to be a part of the Equinox family. We’re not just about fitness; we’re about maximizing every aspect of life together. Join us and be part of a culture that dreams big and never settles for less!

Frequently Asked Questions (FAQs) for Style Advisors, South Beach Role at Equinox
What responsibilities does a Style Advisor at Equinox involve?

As a Style Advisor at Equinox, your responsibilities revolve around providing an exceptional experience to all visitors at the Shop. This includes achieving assigned sales goals, maintaining knowledge of club services, and ensuring compliance with operational policies. You will also assist in merchandising and marketing efforts, keeping the shop organized and up to the company’s brand standards.

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What qualifications are needed for the Style Advisor position at Equinox?

To qualify for the Style Advisor role at Equinox, candidates should possess a strong background in customer service, preferably in retail. Excellent communication, problem-solving, and time management skills are critical. Additionally, the ability to follow direction and work well within a team is essential for contributing to the vibrant community at Equinox.

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What can a Style Advisor at Equinox expect in terms of work environment?

Working as a Style Advisor at Equinox means being part of a high-energy, motivating environment. You will collaborate closely with other team members to foster camaraderie while adapting to dynamic business needs. The role requires standing, walking, and engaging with customers, making it an active and stimulating atmosphere.

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How does Equinox support the professional development of Style Advisors?

Equinox emphasizes professional growth and development for Style Advisors through ongoing training and mentorship. By working closely with the Shop MOD and fellow employees, you'll gain insights into effective sales strategies, customer engagement, and operational excellence, enhancing your skills and career path.

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What perks and benefits come with being a Style Advisor at Equinox?

As a Style Advisor with Equinox, you will enjoy competitive salary packages, industry-leading commission opportunities, and complimentary club memberships. Additionally, you’ll have access to exclusive perks on services such as personal training, Pilates, and spa treatments, positioning you to maximize your wellness journey.

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Common Interview Questions for Style Advisors, South Beach
Can you describe a time when you provided excellent customer service as a Style Advisor?

To effectively answer this question, share a specific experience where you went above and beyond for a customer. Explain how you identified their needs, the actions you took, and the positive outcome. Emphasize your understanding of the importance of customer satisfaction in retail.

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How would you handle a situation where a customer is unhappy with their shopping experience?

Approach this question by emphasizing your problem-solving abilities. Acknowledge the customer's feelings, actively listen to their concerns, and offer practical solutions. Highlight the importance of maintaining brand loyalty and your commitment to resolving issues.

Join Rise to see the full answer
What strategies would you implement to meet sales goals as a Style Advisor?

When answering, discuss your understanding of sales techniques, such as relationship-building and upselling. You might mention utilizing product knowledge to create tailored recommendations and actively engaging with customers to understand their preferences, leading to higher conversion rates.

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How would you keep yourself motivated in a fast-paced retail environment?

Here, it's important to convey your passion for the role. Discuss personal strategies, such as setting daily goals or seeking inspiration from team members. Mention how the vibrant Equinox culture and community support your motivation and drive.

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What do you think makes the Equinox brand unique compared to other fitness lifestyle brands?

Reflect on the distinctive aspects of the Equinox brand, such as its core values, commitment to innovation, and holistic approach to fitness and wellness. Discuss how these qualities resonate with you and why you believe they contribute to Equinox’s success.

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How would you ensure compliance with company policies and operational procedures?

Demonstrate your understanding of the importance of adhering to policies. Discuss your attention to detail and the proactive approach you'll take in familiarizing yourself with all relevant protocols and maintaining open communication with team leaders about operational tasks.

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What role does teamwork play in your approach as a Style Advisor?

Highlight how effective collaboration with your colleagues enhances the customer experience. Mention that teamwork fosters a supportive atmosphere, enabling everyone to contribute their strengths, ultimately leading to increased sales and improved service.

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Can you name a retail trend you've noticed and how you would incorporate it into your role as a Style Advisor?

Identify a current trend such as personalized shopping experiences or sustainable products. Discuss how you would integrate this knowledge into your customer interactions, tailoring services to meet evolving consumer expectations and preferences.

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Why do you think physical appearance and presentation matter in the retail setting?

Express your understanding that physical appearance impacts first impressions. Emphasize that maintaining brand aesthetics through professional attire and personal grooming reflects the Equinox commitment to excellence, setting a positive example for customers.

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What techniques would you use to educate customers about Equinox products?

Discuss your approach of utilizing storytelling and product demonstrations to engage customers. Highlight the importance of effective communication and understanding customer interests to provide tailored information that enhances their shopping experience.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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Full-time, on-site
DATE POSTED
March 20, 2025

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