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Sr. Account Manager - AEC - job 2 of 2

Overview

We invite you to bring your experience and passion for GIS and the Architecture, Engineering, and Construction (AEC) industries, coupled with an understanding of applying geospatial technology to become an integral part of Esri’s AEC Team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing AEC customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

  • Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
  • Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
  • Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the AEC industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
  • Deliver results. Proactively execute the account management and sales processes for all opportunities to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
  • Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

  • 5+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
  • Possess financial and business acumen to build compelling account growth strategies
  • Advanced knowledge of the AEC industry and new technology trends and the ability to translate this into complex solutions for customers
  • Understanding of GIS, Esri technology, and the AEC industry as they relate to one another
  • Expert visual storyteller and negotiator across all levels of an organization
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
  • Ability to travel domestically or internationally 25-50%
  • Bachelor's in GIS, business administration, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Masters in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-MB4

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$104,000$187,200 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$145600 / YEARLY (est.)
min
max
$104000K
$187200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Account Manager - AEC, Esri

Are you ready to take on a rewarding challenge as a Sr. Account Manager - AEC at Esri? In this fully remote position, you'll have the opportunity to shape the future of the Architecture, Engineering, and Construction (AEC) industry by leveraging your expertise in GIS technology. Imagine collaborating with dynamic teams who are just as passionate about geospatial technology as you are! As a customer-oriented professional, you will engage deeply with both new and existing AEC clients, understanding their unique challenges and crafting solutions that truly resonate. Your role will be centered around building and nurturing key relationships with complex organizations, presenting at exciting trade shows, and continuously learning to stay ahead in a rapidly evolving field. We're looking for someone who can translate complex ideas into visual stories, helping clients see the value of Esri's innovative solutions. You'll be instrumental in executing account strategies, driving revenue goals, and supporting your teammates through knowledge-sharing and collaboration. If you have over 5 years of experience in enterprise sales or program management, possess strong business acumen, and are ready to travel domestically or internationally, Esri provides a place for you to flourish while making a real impact. Join us and help revolutionize the AEC sector with cutting-edge GIS technology!

Frequently Asked Questions (FAQs) for Sr. Account Manager - AEC Role at Esri
What are the key responsibilities of a Sr. Account Manager - AEC at Esri?

As a Sr. Account Manager - AEC at Esri, your key responsibilities include building and nurturing relationships within large AEC organizations, understanding customer needs and industry dynamics, conducting research to deliver solutions, and collaborating with cross-functional teams to execute account strategies. You'll also engage in presentations at events and workshops to showcase Esri's technologies.

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What qualifications are required for the Sr. Account Manager - AEC position at Esri?

To be considered for the Sr. Account Manager - AEC role at Esri, candidates should have a bachelor's degree in GIS, business administration, or a related field, along with over 5 years of experience in enterprise sales or relevant consulting. A deep understanding of the AEC industry, financial acumen, and familiarity with GIS technology are essential as well.

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What personal qualities make a successful Sr. Account Manager - AEC at Esri?

A successful Sr. Account Manager - AEC at Esri should be customer-focused, collaborative, and resourceful. You should possess strong negotiation skills and the ability to engage with stakeholders at all organizational levels. Being motivated and having excellent visual storytelling abilities are crucial traits that will set you apart in this role.

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What is the travel requirement for the Sr. Account Manager - AEC role at Esri?

The Sr. Account Manager - AEC position at Esri may involve traveling domestically or internationally between 25% to 50% of the time. This travel will provide opportunities for in-person meetings with clients and attending industry events, further enhancing your ability to build essential relationships.

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What growth opportunities does Esri offer for the Sr. Account Manager - AEC?

At Esri, growth opportunities are abundant for the Sr. Account Manager - AEC role. Employees are encouraged to pursue professional development through training, workshops, and collaboration with experienced team members. Your role will also provide a platform to innovate and contribute to strategic initiatives that affect the future of the AEC industry.

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Common Interview Questions for Sr. Account Manager - AEC
Can you describe your experience with managing enterprise sales cycles in AEC?

In your response, focus on specific experiences where you successfully navigated the sales cycle for large clients. Highlight your understanding of client needs and how your strategies led to meaningful partnerships.

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How do you approach building relationships with key stakeholders in large organizations?

Discuss your ability to identify and engage with decision-makers. Highlight examples where you've effectively communicated value and established trust to foster long-term relationships.

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Describe a complex problem you faced in account management and how you resolved it.

Provide a detailed example showcasing your critical thinking and problem-solving skills. Discuss the steps you took to analyze the problem and the outcome that resulted from your approach.

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What unique strategies do you employ to deliver results in sales processes?

Share specific strategies that have worked for you in the past, such as targeted marketing initiatives or leveraging technology to streamline sales operations. Be sure to link these strategies to positive outcomes.

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How do you stay updated on AEC industry trends and technologies?

Talk about different methods you use for research, including industry publications, conferences, and networking with professionals. Explain how this knowledge influences your approach in your role.

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Can you give an example of how you've demonstrated financial acumen in past roles?

Provide a clear example where you developed growth strategies based on financial analysis. Discuss how your insights benefited account management or client engagement.

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What role does collaboration play in your work as an account manager?

Illustrate the importance of working with diverse teams and other departments. Provide examples of past successes that hinged on effective collaboration.

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Explain how you would articulate the value of Esri technology to a potential AEC client.

Prepare to discuss specific features and benefits of Esri technology. Highlight how these features align with the unique needs and challenges faced by AEC organizations.

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How do you manage your time and prioritize responsibilities in a dynamic environment?

Describe your approach to time management through tools and techniques that help you juggle various tasks and prioritize based on urgency, importance, and potential revenue impact.

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What do you consider when preparing for a customer presentation?

Discuss your focus on understanding the audience's needs, tailoring your presentation to address their concerns, and utilizing effective storytelling techniques to make your presentation engaging.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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DATE POSTED
February 28, 2025

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