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Associate, Legal Ops - Canada

EvenUp is on a mission to support injury law firms across America in providing a consistent and high standard of representation, ensuring that every injury victim who seeks legal assistance can expect a fair resolution. We’ve helped thousands of victims get fair compensation by empowering their representation with best-in-class insights, automation, and document creation.

This is a remote-first role that can be based in Canada.

Base compensation for this role is $50,000-$60,000 CAD. Team members are eligible for performance-based bonuses with a target of an additional 10% of their base salary annually.

Legal Ops Associates help ensure that the demand letters (legal documents with accompanying exhibits that illustrate an injured party's economic and non-economic damages resulting from a personal injury incident) we deliver to our clients are accurate, effective, and high quality. Our Associates are on the front lines of our mission to ensure that personal injury victims receive the compensation they're entitled to.

This is a perfect role for someone who enjoys persuasive writing, working in a fast-paced environment, and getting into the details of their work as you work alongside an established team of high-performers.

What you'll do:

  • Work against a weekly quota and with the opportunity to be rewarded with a bonus for high-quality production above the quota

  • Work with our proprietary software online portal to review medical documentation, write concise and detailed treatment summaries, organize damages, establish treatment timelines, and conduct legal research to draft compelling demand letters

What we look for: 

  • Experience in the legal, insurance or medical fields with an emphasis on writing (e.g. paralegals, case managers, claim adjustors, legal assistants or technical writers)

  • Ability to organize, multi-task, prioritize, and collaborate with reviewers and various teams across the company 

  • Strong persuasive writing skills and attention to detail

  • Demonstrated ability to learn quickly with the ability to swiftly pick up new processes and software

  • Knowledge of personal injury law, medical summaries, or copywriting/editing experience is a plus

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, we offer:

  • Choice of medical, dental, and vision insurance plans for you and your family

  • Flexible paid time off and 10+ holidays per year

  • A stipend to upgrade your home office for fully-remote roles

  • 401k for US-based employees

Please note the above benefits & perks are for full-time employees

About EvenUp:

EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual effort and maximize case outcomes across the personal injury value chain. Combining in-house human legal expertise with proprietary AI and software to analyze records. The Claims Intelligence Platform™ provides rich business insights, AI workflow automation, and best-in-class document creation for injury law firms. EvenUp is the trusted partner of personal injury law firms. Backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more, EvenUp’s customers range from top trial attorneys to America’s largest personal injury firms. EvenUp was founded in late 2019 and is headquartered in San Francisco. Learn more at www.evenuplaw.com.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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CEO of EvenUp
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Rami Karabibar
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Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

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What You Should Know About Associate, Legal Ops - Canada, EvenUp

EvenUp is excited to announce an opening for an Associate, Legal Ops position based in Canada, and we’re looking for a detail-oriented individual who is passionate about supporting personal injury law firms. Our mission is to empower every injury victim with the legal representation they deserve, using innovative insights, automation, and efficient document creation. As an Associate, you will be at the heart of our operations, ensuring that the demand letters we produce are of the highest quality and accuracy. If you thrive in a fast-paced environment and have a knack for persuasive writing, this role is tailor-made for you! You will work against a weekly quota and have the opportunity to earn performance bonuses by exceeding expectations. You'll be utilizing our proprietary software to review medical documents, write clear treatment summaries, and conduct essential legal research. To succeed in this role, you should have relevant experience in legal, insurance, or medical fields, showcasing your writing expertise. Not only will you be collaborating with a dynamic team, but you’ll also benefit from our robust support structure, including flexible medical options, generous paid time off, and a stipend to enhance your home office. Join us at EvenUp and take your career to the next level while making a meaningful impact in the lives of injury victims across America!

Frequently Asked Questions (FAQs) for Associate, Legal Ops - Canada Role at EvenUp
What are the responsibilities of the Associate, Legal Ops at EvenUp?

As an Associate, Legal Ops at EvenUp, your primary responsibilities will include producing accurate and high-quality demand letters, reviewing medical documentation, and writing detailed treatment summaries. You will also need to organize damages and timelines while conducting legal research to ensure optimal outcomes for our clients—all crucial tasks that lead to fair compensation for personal injury victims.

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What qualifications do I need for the Associate, Legal Ops role at EvenUp?

To qualify for the Associate, Legal Ops position at EvenUp, candidates should ideally have experience in legal, insurance, or medical fields, particularly with a focus on writing. Knowledge of personal injury law and proficiency in persuasive writing will enhance your candidacy. The ability to manage multiple projects and collaborate effectively is also essential for success in this role.

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How does EvenUp support its Associates in the Legal Ops position?

EvenUp prides itself on supporting its Associates in the Legal Ops position through ongoing training and a collaborative environment. With flexible paid time off, access to comprehensive medical insurance options, and resources to upgrade your home office, we ensure our team has the tools and support needed to excel in their roles and contribute to our mission.

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Is the Associate, Legal Ops position at EvenUp entirely remote?

Yes, the Associate, Legal Ops position at EvenUp is a fully remote role, allowing you to work from the comfort of your home in Canada. This remote-first approach facilitates a work-life balance and enables team members to connect with colleagues from various locations while being part of a cohesive, high-performing team.

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What opportunities for advancement are available for an Associate, Legal Ops at EvenUp?

At EvenUp, there are various opportunities for professional growth and advancement for the Associate, Legal Ops position. As you contribute to our mission and exceed your performance metrics, you may become eligible for promotions, expanded responsibilities, and additional training that can help you develop new skills in the legal and technology sectors.

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Common Interview Questions for Associate, Legal Ops - Canada
Can you describe your experience related to legal writing?

In responding to this question, highlight any prior experience in legal settings, emphasizing specific tasks that involved writing, like drafting legal documents or summarizing case details. Be sure to mention how your writing has impacted the outcomes of cases or the efficiency of legal processes.

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How do you prioritize tasks when managing multiple cases?

An effective approach would be to discuss a strategy or system you use to prioritize tasks—such as creating a checklist or utilizing software tools. Share how you assess deadlines and the importance of each task to maintain productivity in a legal workflow.

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What is your understanding of personal injury law?

Demonstrating your understanding of personal injury law can involve discussing key concepts like negligence, liability, and the types of damages that might be claimed. Be prepared to cite examples or relevant experiences to showcase your knowledge.

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How do you ensure accuracy in legal documents?

To ensure accuracy, discuss your review process, which might include double-checking facts, cross-referencing with relevant documentation, and having a system to track revisions or amendments. Highlight your attention to detail and commitment to delivering high-quality work.

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Can you provide an example of persuasive writing you have done?

When answering, choose a specific example that showcases your writing strength. Describe the purpose of the piece, the target audience, and the outcome it achieved. Focus on how your persuasive techniques led to a successful case resolution or improved client understanding.

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How do you handle feedback in a team setting?

Share your openness to constructive criticism and provide an example of how you’ve effectively implemented feedback in the past to enhance your work. Emphasize your collaborative spirit and desire for continuous improvement.

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Describe a time when you managed a difficult case or task.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Talk about the challenges faced, the steps you took to address them, and the positive outcome that resulted from your efforts.

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What software are you familiar with that may assist in this role?

Discuss any legal documentation or case management software you’ve used in the past. If you are familiar with data entry or management programs, mention those as well, showcasing your technology adaptability and readiness to learn new systems.

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What motivates you in a legal operations role?

Share personal motivations that align with the role, such as the commitment to justice, helping others, and the satisfaction of seeing clients receive fair compensation. Highlight how these motivations drive your daily work and the quality you provide.

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Why do you want to work for EvenUp?

Convey an understanding of EvenUp’s mission and values. Discuss how the company's focus on innovation and dedication to improving outcomes for personal injury victims resonates with your personal and professional goals. Share what excites you about being part of their team.

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EvenUp employs advanced AI technology under a strict zero-day retention policy. Data is deleted immediately after processing, ensuring no long-term storage risks and highlighting our commitment to data security and client privacy.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 3, 2024

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