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Digital Marketing Manager (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

The Digital Marketing Manager will lead the digital marketing plan for Experian Automotive. This roll will work with marketing, product marketing and cross-BU digital teams to develop the digital approach and ongoing plan. The digital marketing manager will execute all digital marketing including websites, SEO, SEM/PPC, social, email, content marketing and analytics by developing and achieving clear goals for engagement, leads and retention. You will report to the Head of Marketing, Experian Automotive.

Responsibilities:

  • Work with our teams and outside agencies in forming the digital marketing plan to improve user experience.
  • Manage the website. This includes developing a plan to update website and ongoing maintenance plan working in a CMS including updating taxonomy, loading videos, blog posts, images, integrating 3rd party platforms and creating new pages including writing/editing web content for new pages.
  • Develop SEO plan to maximize the volume of inbound organic traffic from search engines to our website.
  • Create plan to manage SEM, working with our teams and 3rd parties, to maximize Return on investment.
  • Develop overall email marketing plan. Create emails in Eloqua and working with and managing email databases.
  • Manage social networks including writing and editing social posts and posting content to LinkedIn, Twitter and Facebook.
  • Develop content marketing asset creation and distribution plan including video content best suited for target markets.
  • Use analysis to evaluate end-to-end customer/user experience across multiple digital channels and customer touch points.
  • Evaluate digital channel performance to measure performance including A/B testing and digital marketing campaigns and assess against goals (Return on investment and Performance Indicators).
  • Create MQL tracking by working with marketing team and sales operations team to develop plan for how to track marketing qualified leads all the way through the sales funnel.
  • Identify creative growth strategies including evaluation of digital insights, and optimize spend and performance based on the insights

Qualifications

  • Undergraduate degree in Marketing or equivalent work experience
  • At least 10 yrs of work experience in a marketing department working in the digital space
  • Demonstrated knowledge of Eloqua, Salesforce.com, Content Management Systems, social media platforms
  • Demonstrated analytical skills
  • Comfortable in team-oriented atmosphere
  • Proficient in Microsoft excel (can maintain complex spreadsheets) and PowerPoint

Additional Information

Perks:

  • Lucrative overachievement plan
  • Experian Elite – Annual trip for Top Performers
  • 15 days of vacation accrual annually, five sick days, two volunteer days
  • Wellness plans, online discounts, employee discounts, pet insurance and more
  • Employee stock purchase program and 401K matching and immediate vesting

Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

This is a remote role.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Digital Marketing Manager (Remote), Experian

You're about to embark on an exciting journey as a Digital Marketing Manager at Experian, a global powerhouse in data and technology. In this remote role, you will lead the digital marketing strategy for Experian Automotive, collaborating with various teams to craft and execute plans that will elevate user experience and drive engagement. This isn't just about emails and social posts; you'll manage everything from website updates to SEO strategies, all while ensuring that our content resonates with our audience. Your analytical mindset will come in handy as you evaluate digital performance across channels, using insights to create plans that maximize ROI and deliver meaningful results. With a company that values your unique contributions, you can expect to join forces with a crew dedicated to innovation, growth, and a deep commitment to diversity and inclusion. Join a team that’s recognized as a Great Place to Work globally and whose culture champions a people-first approach. If you have a solid background in digital marketing and a passion for making a difference, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Digital Marketing Manager (Remote) Role at Experian
What are the key responsibilities of a Digital Marketing Manager at Experian?

As a Digital Marketing Manager at Experian, you'll lead the digital marketing strategies for Experian Automotive. Your key responsibilities will include managing the website, developing SEO and SEM plans, creating email marketing campaigns, and overseeing content creation. You'll also analyze user experiences and digital performance to ensure all strategies align with business goals.

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What qualifications are necessary for the Digital Marketing Manager position at Experian?

To qualify for the Digital Marketing Manager position at Experian, candidates should have an undergraduate degree in Marketing or equivalent experience, a minimum of 10 years in a digital marketing role, and be adept at using tools like Eloqua, Salesforce, and various CMS platforms. Strong analytical and team-oriented skills are essential.

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How does Experian approach digital marketing strategy development?

Experian emphasizes a collaborative approach to digital marketing strategy development. The Digital Marketing Manager will work closely with marketing, product teams, and external agencies to create a comprehensive plan that focuses on improving user experiences, optimizing traffic and engagement, and generating leads.

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What tools will a Digital Marketing Manager at Experian use?

A Digital Marketing Manager at Experian will utilize tools such as Eloqua for email marketing, Salesforce for tracking leads, various CMS platforms for website management, and analytics tools to gauge performance across digital channels. Familiarity with Microsoft Excel and PowerPoint for reporting is also essential.

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What growth opportunities does Experian offer for a Digital Marketing Manager?

Experian offers robust growth opportunities for a Digital Marketing Manager, including access to innovative projects, a lucrative overachievement plan, and a corporate culture focused on personal and professional development. The company also values collaboration and recognizes top performers through experiences like the Experian Elite annual trip.

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Common Interview Questions for Digital Marketing Manager (Remote)
Can you describe your experience with SEO strategies as a Digital Marketing Manager?

When answering this question, highlight specific SEO strategies you've implemented, such as keyword optimization, content creation, and link-building strategies. Discuss the tools you used to monitor performance, such as Google Analytics or SEMrush, and how your efforts resulted in increased organic traffic.

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How do you approach developing a content marketing plan?

To answer this, outline your process for developing a content marketing plan. Discuss how you identify target audiences, set specific goals, create engaging content, and use analytics to inform adjustments over time. Mention collaboration with teams to align content with marketing objectives.

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What metrics do you consider essential for measuring digital marketing success?

Essential metrics include conversion rates, website traffic, engagement rates on social media, and customer acquisition costs. Explain how you track these metrics and adjust your marketing strategies in response to your findings.

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Describe a successful digital campaign you've managed.

Here, you should convey the objective, strategies, tools utilized, and the results of the campaign. Highlight your role in leading the campaign and any metrics that demonstrate its success, such as increased engagement or leads generated.

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How do you manage a website to keep it up-to-date and functional?

Discuss your experience with content management systems, your approach to regular updates, and the importance of maintaining user-friendly design and navigation. Talk about incorporating feedback and analytics to make continuous improvements.

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What role does data play in your digital marketing strategies?

Emphasize that data is crucial in informing decisions and optimizing campaigns. Discuss how you utilize analytics tools to track user behavior, measure performance, and refine tactics to better meet market demands.

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How do you handle cross-functional collaboration within marketing teams?

Outline your communication and leadership style, emphasizing the importance of clear goals and open dialogue. Share examples of successful collaborations and how you ensure alignment throughout projects.

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What do you believe are the biggest trends in digital marketing today?

Mention trends like the rise of personalization, increased focus on video content, the use of artificial intelligence, and the importance of customer experience. Explain how you stay updated on these trends and incorporate them into your strategies.

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How do you adapt marketing strategies based on customer feedback?

Detail your process for collecting and analyzing customer feedback, emphasizing the importance of being responsive to customer needs. Talk about specific instances where feedback led to significant changes in a marketing campaign.

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What experience do you have with email marketing programs?

Discuss your familiarity with email marketing tools like Eloqua, detailing how you've created, segmented lists, and tracked campaign performance. Mention strategies you've used to improve open and click-through rates.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, remote
DATE POSTED
April 9, 2025

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