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Senior Network Engineer - Cloud Infrastructure (Flexible Hybrid)

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to use tech to tackle housing’s biggest challenges and impact the future of the industry. You’ll be a part of an expert team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision.

THE IMPACT YOU WILL MAKE
The Senior Network Engineer - Cloud Infrastructure (Flexible Hybrid) role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Develop moderately complex solutions for application design and IT infrastructure components.
  • Understand the end-to-end performance of IT platforms.
  • Draft and maintain policies, guidelines, and standard operating procedures.
  • Independently monitor advanced performance and capacity metrics for technology solutions.

 

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • 2 years of Enterprise Network Engineering experience
  • Experience engineering Cloud infrastructure components in conjunction with team members.
  • Experience supporting automation and IAC specifically, Terraform.
  • Experience in the cloud networking space, e.g. core routing and switching.
  • Experience responding to incidents and mitigating infrastructure errors.
  • Draft and maintain policies, guidelines, and standard operating procedures.
  • Gather and report on the performance and capacity metrics for technology solutions.
  • Communicate with stakeholders to investigate issues
  • On call engagement as needed for production impacting incidents
  • Planned change implementation support as needed
  • Engagement with engineering team members to collaborate on solutions and escalate issues.
  • Knowledge of routing protocols
  • Understanding of Data center infrastructure, cabling and environmental requirements.
  • Working knowledge of Jira, ServiceNow or similar work management tools. 
  • Understanding of automation and ability to create rudimentary automation in network space.

Desired Experiences

  • Bachelor's degree or equivalent
  • Cloud or Networking certifications

Skills

  • Skilled in cloud technologies and cloud computing
  • The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
  • Experience gathering accurate information to explain concepts and answer critical questions
  • Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information
  • Determining causes of operating errors and taking corrective action
  • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
  • The group of skills related to Operational Excellence including improving and overseeing operations
  • The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.

Tools

  • Cisco Routing and Switching, ACI
  • AWS
  • SolarWinds
  • Terraform and/or RedHat Ansible platform
  • Gigamon
  • Infoblox
  • JIRA
  • SharePoint

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].
 

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.

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Average salary estimate

$120000 / YEARLY (est.)
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$100000K
$140000K

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What You Should Know About Senior Network Engineer - Cloud Infrastructure (Flexible Hybrid), Fannie Mae

Join the Fannie Mae family as a Senior Network Engineer - Cloud Infrastructure (Flexible Hybrid) in Chicago, IL, where you can truly make an impact! We are dedicated to transforming the housing finance industry and providing millions of people with access to affordable homes. In this dynamic role, you'll design and develop innovative IT infrastructure solutions while enjoying the flexibility of hybrid work. You’ll collaborate with an expert team to drive the implementation of cloud infrastructure components and work on everything from coding and testing to monitoring performance metrics. Your daily responsibilities will include independently overseeing complex technologies, drafting policies, and engaging with stakeholders to resolve issues. With a focus on operational excellence, you'll be integral in supporting the organization’s technology initiatives. This is your chance to leverage your skills in Enterprise Network Engineering and cloud technologies while shaping the future of housing finance. Fannie Mae values your ideas and creativity—every day offers a new opportunity to grow your career and use your tech-savvy skills to tackle the industry's greatest challenges. We can't wait to see how you will contribute!

Frequently Asked Questions (FAQs) for Senior Network Engineer - Cloud Infrastructure (Flexible Hybrid) Role at Fannie Mae
What are the responsibilities of a Senior Network Engineer - Cloud Infrastructure at Fannie Mae?

As a Senior Network Engineer - Cloud Infrastructure at Fannie Mae, you'll be responsible for designing and developing IT solutions, monitoring advanced performance metrics, drafting standard operating procedures, and collaborating with team members to resolve technical issues. Your role will involve ensuring the technology infrastructure runs smoothly while directly contributing to the advancement of affordable housing solutions.

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What qualifications are needed to become a Senior Network Engineer - Cloud Infrastructure at Fannie Mae?

To qualify for the Senior Network Engineer - Cloud Infrastructure position at Fannie Mae, candidates must have a minimum of 2 years of Enterprise Network Engineering experience, familiarity with cloud infrastructure components, and expertise in automation tools like Terraform. A bachelor's degree and relevant Cloud or Networking certifications are highly desirable.

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What tools do Senior Network Engineers at Fannie Mae use?

Senior Network Engineers at Fannie Mae utilize a range of tools including Cisco Routing and Switching, AWS, SolarWinds, Terraform, and RedHat Ansible, among others. These tools are essential for managing network performance, ensuring operational excellence, and driving cloud infrastructure initiatives.

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What skills are essential for a Senior Network Engineer - Cloud Infrastructure at Fannie Mae?

Key skills for the Senior Network Engineer - Cloud Infrastructure role at Fannie Mae include proficiency in cloud technologies, strong problem-solving abilities, effective communication skills for stakeholder engagement, and a capacity for fostering collaborative relationships. Experience with operational excellence, particularly around improving and overseeing network operations, is also crucial.

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How does Fannie Mae support the professional growth of its Senior Network Engineers?

Fannie Mae is committed to supporting the professional growth of its employees, including Senior Network Engineers. The company offers a variety of resources for career development, including training programs, mentorship opportunities, and the chance to work on innovative technology projects that contribute to meaningful industry impact.

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Common Interview Questions for Senior Network Engineer - Cloud Infrastructure (Flexible Hybrid)
Can you describe your experience with cloud infrastructure and how it applies to the Senior Network Engineer role?

In preparing your response, focus on specific cloud infrastructure projects you've worked on, detailing the technologies used, the challenges faced, and the ultimate outcomes. Highlight your ability to engineer solutions that enhance performance and reliability in cloud environments.

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What strategies do you use for troubleshooting network issues in a cloud environment?

When answering this question, discuss your systematic approach to problem-solving, emphasizing how you use performance metrics and monitoring tools to identify and resolve issues efficiently. Provide examples of successful troubleshooting experiences and the impact of your solutions.

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How do you prioritize workload when managing multiple incidents in network engineering?

In your answer, explain how you assess the severity and impact of each incident, prioritizing based on business needs and operational requirements. Sharing a real-life example can help illustrate your decision-making process and effectiveness in a high-pressure environment.

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What role does automation play in your approach to network engineering?

Discuss your experience with automation tools, such as Terraform, and how you've implemented automation to streamline processes, reduce errors, and improve efficiency. Emphasize the benefits of automation in maintaining a resilient cloud infrastructure.

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Can you explain the importance of policy development in IT infrastructure?

Your answer should cover how policies guide operations and ensure compliance within IT infrastructure. Discuss your experience in drafting policies and their role in mitigating risks, enhancing performance, and fostering collaboration across teams.

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Describe a time when you had to communicate a technical solution to a non-technical stakeholder.

Articulate the steps you took to simplify complex information for a non-technical audience. Highlight your communication skills and ability to build understanding, illustrating the importance of stakeholder buy-in for successful project implementation.

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What is your experience with network routing protocols?

Detail your technical expertise with various routing protocols you've used, such as OSPF or BGP, and explain how you've applied them to optimize network performance. Sharing specific achievements can demonstrate your capabilities.

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How do you manage on-call duties and ensure effective incident response?

Discuss your approach to being on-call, including your preparation strategies, effective communication with the team, and methods for quickly diagnosing and resolving incidents to minimize downtime. Emphasize your commitment to maintaining operational excellence.

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How do you stay current with technologies and best practices in network engineering?

Share the resources you rely on to stay updated, such as industry publications, professional networks, or online courses. Highlight your continuous learning mindset and examples of how you've applied new knowledge in your work.

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What motivates you in your role as a Senior Network Engineer?

In your response, describe your passion for technology and how making a positive impact in the housing finance industry drives your motivation. Reflect on how collaborating with a team toward common goals fuels your enthusiasm for the work.

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Fannie Mae’s mission is to facilitate equitable and sustainable access to homeownership and quality, affordable rental housing across America.

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Full-time, hybrid
DATE POSTED
January 9, 2025

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