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Custody Operations Specialist

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. 

What You’ll Do

We are seeking a highly skilled and motivated Custody Operations Specialist to join our dynamic team. As a Custody Operations Specialist, you will be responsible for assisting with the operational processes for the Fireblocks Trust Company. You will collaborate with cross-functional teams to evaluate new digital assets for the regulated custodial service as well as support the operations functions for the Trust Company. The ideal candidate will possess a strong background in operations, cryptocurrency, and financial services. This position sits at the intersection of traditional finance, cryptocurrency innovation, and regulatory compliance, offering a unique opportunity to shape the future of institutional digital asset custody.

 

Responsibilities

  • Take part in various custody operations processes
  • Create procedures for the regulated custody operations services and related functions
  • Evaluate blockchain protocol repositories for in-depth security and resiliency analysis reporting
  • Use market data analysis to identify risk vectors for various crypto assets
  • Understand complex protocol governance structures to prepare concise reporting for executive consumption and decision-making
  • Analyze crypto asset data across various sectors to provide recommendations for the organization based on variable risk tolerances and use cases

Additional Responsibilities

  • Assist in documenting functional and operational requirements for custody-related product features
  • Help track and document key decisions related to Fireblocks Trust product initiatives
  • Support communication between operations, engineering, and compliance teams regarding custody-related projects
  • Identify inefficiencies in custody workflows and propose improvements in collaboration with the wider team
  • Help draft client-facing and internal materials related to custody product updates
  • Assist in tracking and resolving operational incidents, working closely with the product and support teams

Qualifications

  • Bachelor's degree in Finance, Information Security, Computer Science, related field, or equivalent years of experience
  • 3+ years of relevant experience in operations, project management, or financial services
  • Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams
  • Understanding technical documents and blockchain protocols
  • Ability to work from our NYC office five days a week 

Nice-to-Have 

  • Experience with digital assets, cryptocurrency, or blockchain projects
  • Strong problem-solving and analytical skills, with the ability to identify and optimize operational processes
  • Familiarity with regulatory frameworks for financial services
  • Project management experience in fintech or financial services
  • Demonstrated passion for cryptocurrency and decentralized finance
  • Understanding of blockchain technology fundamentals

For employees hired to work from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City, and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $110,000 to $140,000.

The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. 

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What You Should Know About Custody Operations Specialist, Fireblocks

Join the dynamic team at Fireblocks as a Custody Operations Specialist in New York, where you’ll play a crucial role in the evolving world of digital assets. As the Custody Operations Specialist, you’ll navigate the intricate operational processes for the Fireblocks Trust Company, seamlessly collaborating with cross-functional teams. Your mission? To evaluate new digital assets for our regulated custodial service and enhance operational functions. If you have a solid background in operations, cryptocurrency, or financial services, this is your chance to shine! You’ll partake in custody operations processes, create detailed procedures, and utilize market data analysis to identify risks associated with various crypto assets. Plus, your insights into blockchain protocol governance will be vital for executive decision-making. Not only will you get to assist with documenting functional requirements and product features, but you’ll also help refine custody workflows and improve our service offerings. With a Bachelor's degree or equivalent experience and at least three years in operations or financial services, you’ll be well-prepared for this exciting opportunity. At Fireblocks, we value diversity and believe in empowering our team, as we work towards transforming the landscape of institutional digital asset custody. So, if you’re ready to make a significant impact in a growing industry, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Custody Operations Specialist Role at Fireblocks
What are the key responsibilities of a Custody Operations Specialist at Fireblocks?

As a Custody Operations Specialist at Fireblocks, your key responsibilities include assisting with custody operations processes, evaluating blockchain protocols, and creating procedures for regulated custody services. You'll also analyze market data for risk identification and support communication between operations, engineering, and compliance teams regarding custody initiatives.

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What qualifications are required for the Custody Operations Specialist role at Fireblocks?

Candidates for the Custody Operations Specialist position at Fireblocks should possess a Bachelor's degree in Finance, Information Security, or Computer Science, along with at least three years of relevant experience in operations or financial services. Strong analytical skills and knowledge of blockchain technology are also essential.

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How does Fireblocks support career development for Custody Operations Specialists?

Fireblocks fosters an environment of growth and innovation, providing Custody Operations Specialists with training opportunities, mentorship, and the chance to work on complex projects at the intersection of finance and cryptocurrency. This role offers unique exposure to cutting-edge technologies and industry practices.

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What is the work environment like for Custody Operations Specialists at Fireblocks?

Custody Operations Specialists at Fireblocks work in a collaborative and fast-paced environment, engaging closely with cross-functional teams. The company promotes a culture of open communication and inclusivity, making it a supportive space for idea sharing and professional growth.

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What is the compensation range for the Custody Operations Specialist position at Fireblocks?

The compensation range for the Custody Operations Specialist role at Fireblocks is estimated to be between $110,000 and $140,000, based on experience and qualifications. This package may also include bonuses, equity grants, and comprehensive benefits, reflecting the company's commitment to providing competitive compensation.

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Common Interview Questions for Custody Operations Specialist
Can you explain your experience with custody operations in the financial services industry?

When answering this question, highlight specific roles where you managed custody operations tasks, detailing your responsibilities, challenges faced, and outcomes achieved. Provide concrete examples to illustrate your expertise in digital assets and operational efficiencies.

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How do you evaluate risks associated with different cryptocurrency assets?

Discuss your approach to risk evaluation. Explain your methodology in analyzing market data, identifying risk factors, and assessing the security and resiliency of crypto assets based on market trends and blockchain protocols.

Join Rise to see the full answer
What strategies would you implement to improve custody operations?

Share specific strategies such as analyzing current workflows, gathering feedback from team members, and utilizing data analytics to identify inefficiencies. Presenting a clear plan will demonstrate your proactive mindset towards process improvement.

Join Rise to see the full answer
Describe a challenging project you worked on and how you contributed to its success.

Choose a project relevant to custody operations and outline the challenge, your role, the actions you took, and the results. This will showcase your problem-solving skills and ability to work under pressure.

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How familiar are you with blockchain technology, and why is it essential for this role?

Speak to your experience with blockchain, discussing specific protocols, use cases, and the impact of blockchain on custody operations. Emphasizing your understanding will help demonstrate your suitability for the position.

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How do you ensure compliance within custody operations?

Explain your approach to maintaining compliance, including adherence to regulations, documentation practices, and communication with compliance teams. Highlight your understanding of regulatory frameworks relevant to the cryptocurrency ecosystem.

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What role does communication play in your work as a Custody Operations Specialist?

Illustrate the importance of communication in cross-functional teamwork. Describe how you adapt your communication style to different audiences and ensure transparency in operational processes and decision-making.

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How do you stay updated on trends and developments in the cryptocurrency space?

Discuss your methods for staying informed, such as following industry news, participating in webinars, and engaging with professional communities. This shows your commitment to ongoing learning in a rapidly evolving field.

Join Rise to see the full answer
What is your approach to handling operational incidents?

Outline your systematic approach to incident management, including how you assess the situation, collaborate with teams to resolve issues, and implement preventive measures to avoid recurrence.

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Why are you interested in working at Fireblocks as a Custody Operations Specialist?

Reflect on Fireblocks' mission, values, and culture. Discuss how your goals align with theirs and articulate your enthusiasm for contributing to the innovative work they are doing in the digital asset custody space.

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Enable every business to easily and securely support digital assets and cryptocurrencies.

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Full-time, on-site
DATE POSTED
March 6, 2025

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