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Skills and Development Coach

About the job

Job Title: Skills and Development Coach

Location: Maidstone

Reports to: Head of Apprenticeships and Operations

Role Type: Hybrid (Onsite once a month)

About First Intuition

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

To find out more about who we are, and learn about the fantastic benefits our employees enjoy. Please check out our website here: https://www.firstintuition.co.uk and our Careers Page here: https://apply.workable.com/first-intuition

About the Role

Our Skills and Development Coaches are hybrid, with working from home and in-centre working expected, so you get the best of both worlds. We offer a genuinely competitive salary, with eligibility for an annual bonus. Plus, rewards and benefits that are hard to beat - not least working in a supportive, friendly and growing culture where your own skills will be valued too, and your career goals will be nurtured. That’s priceless, and it’s one of the reasons we’re so successful.

Duties and Responsibilities

As a Skills Coach at First Intuition, you will have the opportunity to...

  • Work for an OFSTED Outstanding provider that puts people first (the learner and YOU)
  • Be part of a fantastic team and wider network, with a unique culture that values individuality, ambition, teamwork, and effort
  • Support a caseload of L3/4/7 accountancy apprentices working for some of the biggest names in practice and industry
  • Hold regular review meetings with learners and line managers
  • Guide learner development through their programme using our bespoke e-portfolio system, including giving feedback on portfolio submissions (non-technical)
  • Monitor learner progression to ensure they reach their highest potential in all the knowledge, skills, and behaviours of the apprenticeship standards
  • Support apprentices through to End Point Assessment
  • Keep excellent records and relevant trackers up to date
  • Be able to develop yourself in many additional areas - and have fun while doing it!

Essential skills

  • Ability to inspire, influence and motivate, with an enthusiasm for learning
  • Effective communicator with excellent interpersonal skills
  • Confident and professional, as you will be representing the brand to clients and apprentices.
  • Exceptional organisational and time management skills.
  • Ability to manage own workload.
  • Microsoft literate (Excel, Outlook)

Desirable

  • Accountancy background or knowledge
  • Understanding of the accountancy sector
  • Apprenticeship experience


  • 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
  • 3 FI Days per year
  • Hybrid working available, equipment provided for homeworking
  • Flexible-working positive employer with a range of family-friendly policies
  • Employee Assistance Programme: 24-hour confidential access to counselling and support services
  • Competitive Pension
  • Private Medical Insurance
  • Training and development opportunities
  • Long term career prospects in a growing company
  • Employee perks including a range of discounts to suit your lifestyle

We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974.

As a disability confident employer, we are committed to creating an inclusive and accessible recruitment process. We welcome applications from all qualified candidates and are dedicated to ensuring equal opportunities for everyone. In line with our commitment, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustment s during the interview process, please let us know, and will be happy to support you.

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Skills and Development Coach, First Intuition

Are you ready to inspire and guide future talent? At First Intuition, we are looking for a passionate Skills and Development Coach to join our fantastic team, working hybrid with the flexibility of home and occasional in-center meetings. Imagine being part of an OFSTED Outstanding provider that puts people first, including YOU! In this role, you will support a diverse caseload of Level 3, 4, and 7 accountancy apprentices as they navigate their journey with some of the largest names in the industry. Your key responsibilities will include holding regular review meetings, providing tailored feedback on portfolio submissions, and guiding learner development across our innovative e-portfolio system. We're not just offering a job, but a chance to be part of a nurturing culture where your skills and career goals are truly valued. At First Intuition, we believe that having fun while you learn and grow is essential, and we pride ourselves on our supportive environment. Plus, with exceptional employee benefits like competitive salaries, annual bonuses, generous leave, and training opportunities, you can enjoy a fulfilling work-life balance. Join us in empowering apprentices to reach their full potential while advancing your own career with a friendly and ambitious team. We can't wait to see how you can make a difference!

Frequently Asked Questions (FAQs) for Skills and Development Coach Role at First Intuition
What are the primary responsibilities of a Skills and Development Coach at First Intuition?

As a Skills and Development Coach at First Intuition, your primary responsibilities include supporting a caseload of Level 3, 4, and 7 accountancy apprentices, conducting regular review meetings, monitoring learner progress, and guiding apprentices through their programs using our bespoke e-portfolio system. You'll also provide vital feedback on their portfolio submissions and help them prepare for End Point Assessment.

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What qualifications are required to become a Skills and Development Coach at First Intuition?

To be considered for the Skills and Development Coach role at First Intuition, you should have excellent communication and interpersonal skills, with the ability to inspire and encourage learners. While an accountancy background or understanding of the sector is desirable, it is not essential. You should also possess strong organizational skills and be proficient in Microsoft Office applications.

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What benefits can I expect as a Skills and Development Coach with First Intuition?

As a Skills and Development Coach at First Intuition, you'll enjoy numerous benefits including a competitive salary, eligibility for an annual bonus, generous leave policies that rise with experience, hybrid working options, and professional development opportunities. Additionally, First Intuition offers a comprehensive Employee Assistance Programme, private medical insurance, and various employee perks!

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What is the working environment like at First Intuition for Skills and Development Coaches?

The working environment at First Intuition is supportive, friendly, and values individuality and teamwork. As a Skills and Development Coach, you'll be part of a fantastic network that encourages creativity and personal growth, making it an ideal setting for professionals passionate about developing others while fostering their own career.

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How does First Intuition support the development and progression of Skills and Development Coaches?

First Intuition is committed to the professional development of its Skills and Development Coaches. Offering a range of training opportunities, mentorship, and support, the organization emphasizes career growth within a nurturing environment where your contributions and skills will be highly valued.

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Common Interview Questions for Skills and Development Coach
How do you motivate apprentices to reach their highest potential as a Skills and Development Coach?

To motivate apprentices, I focus on establishing a supportive relationship, understanding their individual needs, and setting achievable goals together. By maintaining open communication and providing timely feedback, I create a positive learning environment that encourages them to strive for excellence.

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Can you describe your experience with e-portfolio systems and how you've used them in previous roles?

In my previous role, I utilized an e-portfolio system to monitor and guide learners through their development. I regularly reviewed their submissions, provided constructive feedback, and celebrated their achievements, which helped to keep them engaged and invested in their learning journey.

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What strategies would you implement to support apprentices during their End Point Assessment?

To support apprentices through their End Point Assessment, I would provide thorough preparation sessions, practice assessments, and offer personalized feedback to identify areas needing improvement. Additionally, I would encourage peer collaboration and keep communication open to alleviate any concerns they may have.

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How do you ensure that your records and trackers are kept up to date?

I believe in maintaining organized systems with regular updates. Utilizing digital tools and reminders helps me track progress efficiently. I also set aside dedicated time weekly to review and update records, ensuring accuracy in data management for my apprentices.

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What are your methods for delivering effective feedback to apprentices?

I believe in providing timely, specific, and constructive feedback. Using a strengths-based approach, I focus on what they do well while guiding them on areas for improvement. Offering examples and suggesting actionable steps fosters a more productive learning experience.

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How do you handle challenging situations with apprentices?

In challenging situations with apprentices, I prioritize open and honest communication. I aim to understand their perspective and collaboratively explore solutions. Creating a safe space for dialogue encourages apprentices to express their concerns, allowing us to address issues effectively.

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What role does teamwork play in your approach as a Skills and Development Coach?

Teamwork is essential in my approach as a Skills and Development Coach. Collaborating with colleagues allows for sharing best practices and resources, ultimately enhancing the support we provide our apprentices. A cohesive team can create a richer learning environment for everyone involved.

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How do you balance your own professional development with your coaching responsibilities?

I prioritize my professional development by setting aside regular time for learning, whether through training, networking, or self-study. By continuously improving my own skills, I can better support my apprentices and bring new insights to my coaching practice.

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Why do you think working for an OFSTED Outstanding provider is important?

Working for an OFSTED Outstanding provider like First Intuition is crucial because it demonstrates a commitment to high-quality education and learner outcomes. It fosters a culture of excellence among staff and creates trust with apprentices and employers, enhancing the overall effectiveness of our training programs.

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What makes you excited to work with First Intuition specifically?

I’m excited about the opportunity to work with First Intuition because of its strong reputation for putting learners first, along with the supportive team environment. The focus on individual growth and professional development aligns perfectly with my values as a coach, making it the ideal organization for me.

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Full-time, hybrid
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March 21, 2025

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