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Solutions Engineer

Who we are: First Street is the industry standard for physical climate risk data. We use transparent and peer-reviewed methodologies to calculate the past, present, and future climate risk for every property in the world. We started nine years ago by working with the world’s leading climate scientists to create groundbreaking, climate-adjusted, property specific models and haven’t stopped. 

Our mission: We exist to connect climate risk to financial risk.

Our data: We create physics-based, deterministic models of flooding, wildfire and hurricanes, and advanced statistical models of extreme heat, air quality, drought, hail, severe convective storms, winter storms, and more. All of this data is used to create property-level financial risk metrics and macroeconomic variables to quantify the impacts of climate change. 

Our customers: We empower governments at the highest levels to make sound decisions, businesses to make smart investments, and everyday Americans to understand their personal risk from climate change. We are relied on every day by:

  • Agencies ranging from the U.S. Department of Treasury to Fannie Mae

  • The world's biggest banks such as Bank of America and Wells Fargo 

  • Institutional investors like Nuveen and Blackstone 

  • Millions of users on Zillow, Redfin, Realtor.com, Homes.com, and more 

We believe:  Our work needs to match the pace and scope of the climate problem. This is why we have invested tens of millions of dollars into our science, data, people, and products and have raised tens of millions more to move even faster.  Read more about our culture here and see what Climate Risk Financial Modeling is all about here.

Come join us and use your talents to create solutions to address humanity's biggest challenge.

Team & Role Overview:  We’re looking for a skilled asset owner / asset manager and solutioning expert to join First Street as a member of our sales team, working closely with our product and science teams. This position requires a combination of deep experience in the asset manager and asset owner space, investment analysis expertise, a sales mindset, and some climate model understanding along with excellent communication skills. The ideal candidate will have led climate risk analysis at a large asset owner or asset manager. You will support our account executives by playing a crucial technical role, translating our product into actionable business decisions and collaborating closely with our climate science, climate implications, product and data teams to drive product requirements, and technical implementation of our solutions for clients. 

You will report directly to the Head of Sales but work closely with all teams to understand customer needs, provide technical support during the sales process, drive our product roadmap, and ensure that our solutions are effectively developed and implemented to meet the requirements of asset owners and managers. 

What you’ll do: 

  • Collaborate with account executives to understand customer business need / pain points, and provide technical support and analytical solutioning throughout the sales process

  • Build sales materials with the support of our marketing team that translate our product capabilities into actionable business outcomes for asset owners and managers

  • Work with account executives to tailor presentations and product demonstrations to address specific financial institution needs and use cases, highlighting the value and capabilities of First Street’s solutions 

  • Perform live demonstrations of the First Street Enterprise Suite software solution to showcase its capabilities in real time

  • Act as a subject matter expert for the product team to help guide solutions in a way that will resonate with financial institutions 

  • Work closely with First Street’s climate science, climate implications, data and software engineering teams to understand and effectively communicate the technical aspects of our products, as well as to provide feedback from customers that directly impact our roadmap 

  • Prepare and validate datasets provided by clients, ensuring accuracy and consistency

  • Assist in the preparation of proposals, RFP responses, and other technical sales materials for financial institutions, specifically in the asset manager, asset owner, and REIT space 

  • Respond to customer inquiries regarding our data product, providing clear and detailed explanations of data fields, methodologies, and appropriate usage

  • Address technical questions related to data delivery mechanisms, API integrations, and data formats to ensure smooth and efficient implementation for customers

  • Develop and maintain strong relationships with key technical stakeholders at customer organizations

  • Stay informed on industry trends, competitive landscape, and advancements in climate science and technology to effectively support the sales team

  • Work with the climate implications team to draft research and reports that highlight the value of our data in a way that the press and financial industry would care about 

  • Travel as required to meet with customers and support sales efforts which would include representing First Street at public events 

What you’ll need: 

  • 7+ years of experience at a financial institution, ideally an asset owner or asset manager, with significant hands-on experience and expertise in financial modeling, investment analysis, and deal execution

  • Established knowledge of both residential real estate and commercial real estate, and how climate risk impacts these different asset classes

  • The ability to understand and communicate complex climate scenario & climate science concepts to non-technical stakeholders

  • Excellent communication and presentation skills, with the ability to build relationships and influence decision-makers

  • Strong problem-solving skills and the ability to think critically and creatively

  • Proficiency with CRM and other sales tooling 

  • Curiosity and willingness to learn about climate change and First Street’s product offerings

  • Education minimum requirement: Bachelor’s degree in a relevant discipline or equivalent experience

What will make you stand out: 

  • Proven experience leveraging climate model outputs to perform climate related financial modeling and analysis

  • Advanced financial credentials such as CFA, MBA, or equivalent certifications that underscore your expertise and commitment to excellence in the financial industry

  • An analytical mindset with the ability to understand and communicate complex technical solutions

  • Demonstrated success in supporting sales efforts and driving technical implementation

  • Strong research skills and the ability to quickly gather and synthesize information about customer requirements and market trends

How we work: 

  • Impact: We only focus on things that move the needle 

  • Drive: We are driven by the role we play in connecting climate change to financial risk 

  • Ownership: This is our company and we act accordingly

  • Urgency: We move quickly because the world depends on it 

  • Resilience: We have a growth mindset in all that we do

What we offer: 

  • Competitive salary commensurate with experience 

  • Ownership interest in the company via Employee Stock Option Plan 

  • Hybrid Schedule with in-office work days on Monday, Wednesday and Thursday 

  • 15 vacation days along with 13 company holidays and 10 sick days 

  • Health benefits covered at 100% for employee or a significant contribution for family plans 

  • Vision and dental benefits with partial employee contribution

  • 12 weeks of paid parental leave 

  • Access to One Medical, Teledoc, HealthAdvocate, Kindbody, and Talkspace

  • Company 401k program 

  • Commuter benefits 

  • Life Insurance

  • Tech startup environment 

  • Weekly team meals and an office stocked with coffee and snacks 

  • Working on the world’s biggest issue with other passionate professionals 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What You Should Know About Solutions Engineer, First Street

At First Street, we are revolutionizing the way climate risk data impacts financial decision-making, and we're on the lookout for a talented Solutions Engineer to join our dynamic team in New York City. As a Solutions Engineer, you'll be an essential part of our sales team, working closely with product and science teams to transform complex climate data into actionable insights for asset owners and managers. In this role, your expertise in investment analysis combined with a deep understanding of the asset management space will help us bridge the gap between technical solutions and business needs. You'll work directly with our account executives to identify client pain points and tailor presentations and product demonstrations that effectively showcase the incredible capabilities of First Street’s solutions. Your ability to articulate complex climate scenarios to non-technical stakeholders will be invaluable. Plus, your technical background and communication skills will allow you to provide vital customer support throughout the sales process. We value curiosity and a growth mindset, so if you have a passion for climate change and want to contribute to meaningful solutions, we would love to have you on board. Here, you will play a pivotal role in shaping the future of financial decision-making in the context of climate risk, all while enjoying a supportive work environment that provides competitive benefits and opportunities for professional growth. Let's work together to tackle one of humanity's biggest challenges!

Frequently Asked Questions (FAQs) for Solutions Engineer Role at First Street
What are the responsibilities of a Solutions Engineer at First Street?

As a Solutions Engineer at First Street, you will collaborate with account executives to understand customer needs, provide analytical solutions during the sales process, and tailor product demonstrations for asset owners and managers. Your role will involve preparing sales materials, responding to customer inquiries about our data products, and communicating technical aspects effectively to financial institutions.

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What qualifications do I need to apply for the Solutions Engineer position at First Street?

To be considered for the Solutions Engineer role at First Street, you should have over 7 years of experience in the financial sector, ideally with an asset owner or asset manager. A background in financial modeling, analysis, and a relevant bachelor's degree are essential. Advanced financial credentials like CFA or MBA will make you stand out as a candidate.

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How does First Street support the development of its Solutions Engineers?

First Street is committed to the professional growth of its employees, including Solutions Engineers. We foster a culture of learning, where you can gain insights into climate science, enhance your technical skills, and leverage robust training resources. Moreover, working closely with seasoned professionals in various teams will provide invaluable mentorship opportunities.

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What is the work environment like for a Solutions Engineer at First Street?

The work environment at First Street is dynamic, innovative, and driven by a shared mission to address climate risk. As a Solutions Engineer, you will be part of a collaborative team that values diverse perspectives and takes ownership of projects. We operate with a hybrid schedule, which balances flexibility and team connection.

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What skills are essential for a Solutions Engineer to succeed at First Street?

To excel as a Solutions Engineer at First Street, you should possess strong problem-solving abilities, excellent communication skills, and a passion for climate solutions. A good understanding of investment analysis, the capacity to explain complex concepts to non-technical audiences, and proficiency with sales tools will also significantly contribute to your success in this role.

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Common Interview Questions for Solutions Engineer
How do you approach translating complex climate data into actionable insights for clients?

To effectively translate complex climate data into actionable insights, I first strive to truly understand the clients' specific needs and the pain points they face. Then, I simplify the technical elements into clear, relevant examples that connect to their business objectives, ensuring that they see the practical implications and decisions they can make from the data.

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Can you share an example of a time you successfully influenced a decision-maker?

In my previous role, I worked with a senior asset manager who was hesitant about adopting new climate risk modeling technology. By presenting a tailored demonstration that highlighted our solution's direct impact on their investment strategies, I addressed their concerns with clear data and tangible outcomes. This approach helped them see the strategic benefits, and ultimately, they decided to implement our technology.

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What techniques do you use to assist with technical sales presentations?

When assisting with technical sales presentations, I utilize storytelling techniques to encapsulate our solutions' value proposition. By weaving in real-life scenarios and case studies relevant to the asset management industry, I engage my audience and demonstrate how our product meets their unique challenges.

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How do you handle technical questions from clients that you might not know the answer to?

If faced with a technical question I don't know, I approach it by being honest and acknowledging the query. I then assure the client that I will find the answer quickly. I follow up promptly with accurate information and insights, which builds trust and showcases my commitment to client service.

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Describe your experience in working collaboratively with product and science teams.

In my past roles, I consistently worked cross-functionally with product and science teams to align our sales strategies with technical capabilities. I regularly participated in strategy sessions to share insights from clients and ensure the solutions we offered were feasible and aligned with market needs. This collaboration strengthened our value to clients.

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What is your understanding of the relationship between climate data and financial risk?

I understand that climate data serves as a critical input for assessing financial risk, particularly as it pertains to asset values in real estate and investment portfolios. By quantifying potential climate impacts, we can guide investment decisions and help institutions mitigate risks before they materialize, ultimately protecting their financial interests.

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How do you stay informed about advancements in climate science and technology?

I am passionate about staying updated in the field of climate science and technology through continuous learning. I subscribe to industry publications, attend webinars and conferences, and engage in networking opportunities. This knowledge helps me provide well-informed solutions to clients.

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How do you prioritize your tasks when working on multiple client projects?

When managing multiple client projects, I prioritize tasks by assessing project deadlines and client impact. I implement effective project management tools and techniques like the Eisenhower Matrix to categorize and tackle tasks based on urgency and importance to ensure that client needs are met efficiently.

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What role does communication play in your success as a Solutions Engineer?

Communication is fundamental in my role as a Solutions Engineer since it bridges the technical aspects of our products with client needs. Ensuring that I can articulate complex concepts in an accessible manner fosters trust and engagement with clients, making it easier to address their challenges and provide tailored solutions.

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Why are you interested in working at First Street as a Solutions Engineer?

I am deeply passionate about the intersection of climate science and financial strategies, and First Street's mission resonates with my values. I admire the innovative approach taken to democratize climate risk data and enable better decision-making. The opportunity to contribute to such pivotal work is exactly the professional challenge I seek.

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March 27, 2025

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