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North Miami #20 Server

Overview

At Flanigan’s, we strive to bring together warm, caring, friendly, outgoing people, who find joy in serving others. Our servers play a vital role in every meal – welcoming and guiding, taking orders and serving, and attending to details.

Responsibilities

  • Follows all company safety and sanitation policies and  procedural training
  • Support fellow employees in maintaining table appearance, food/drink running, etc. as needed
  • Be knowledgeable regarding Food & Beverage menus and items, current food and/or drink promotions and specials, and answer guests’ questions verbally and clearly                           
  • Accurately write down guests’ orders and enter into POS system, in a timely manner
  • Retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner                          
  • Ability to assess guests’ demeanor and identify when to summon a Manager
  • Collect guests’ payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
  • Perform shift changes, opening/closing duties, assigned sidework                            
  • Restock and maintain restroom cleanliness for guests                         

Qualifications

  • Can physically stand/walk 100% of shift                         
  • Can reach, bend, stoop frequently                         
  • Able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
  • Ability to speak, read and write English                        
  • Ability to read and write handwritten guest checks, notes, etc                         
  • Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes                    
  • Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

 

  • Five (5) Day Work Week
  • Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years 
  • Health Insurance – Medical & Dental Programs Available 
  • 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
  • Shift Meals at 50% Off

Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About North Miami #20 Server, Flanigan's Enterprises

Are you ready to embark on an exciting journey as a Server at Flanigan’s in North Miami? At Flanigan’s, we pride ourselves on creating a warm and inviting atmosphere where our team members genuinely find joy in serving our guests. As a Server, you’ll play a vital role in enhancing every dining experience, from welcoming and guiding guests to attentively taking orders and serving delicious meals. You’ll have the opportunity to showcase your knowledge about our food and beverage menus, sharing current promotions with guests and addressing their inquiries with clarity and enthusiasm. Teamwork is crucial at Flanigan’s, so you will frequently support your coworkers in maintaining table appearances and ensuring everything runs smoothly. Accuracy is key, as you’ll be tasked with entering orders into the POS system and delivering food and drinks promptly. You’ll need to assess guest interactions to identify when to call in a Manager, ensuring every experience is positive and enjoyable. In addition to these amazing responsibilities, Flanigan’s offers excellent benefits, including a five-day work week, scheduled paid vacation, health insurance options, and even discounted meals during your shift. If you are someone who thrives in a fast-paced environment and can comfortably stand and serve throughout your shift, we’d love to meet you. Join us as a Server at Flanigan’s and be part of a team that isn’t just about serving food, but about creating memorable dining experiences!

Frequently Asked Questions (FAQs) for North Miami #20 Server Role at Flanigan's Enterprises
What are the responsibilities of a Server at Flanigan’s in North Miami?

As a Server at Flanigan’s in North Miami, your key duties will include welcoming guests, accurately taking and entering their orders, serving food and beverages promptly, and maintaining an inviting dining atmosphere. You’ll need to be knowledgeable about the menus, assist your coworkers as needed, and ensure that all safety and sanitation protocols are followed diligently.

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What qualifications are required for a Server position at Flanigan’s?

To be considered for a Server position at Flanigan’s, you must have the ability to stand and walk throughout your shift, physically handle lifting up to 50 lbs, and effectively communicate in English. Additionally, you'll need to complete the Florida Responsible Vendor program and food safety certification as per Flanigan’s and local statutes.

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What benefits do Server employees receive at Flanigan’s in North Miami?

Servers at Flanigan’s enjoy numerous benefits, including a five-day work week, scheduled paid vacation that increases with tenure, health insurance options, and a 401K plan with immediate eligibility for those over 21. Plus, you'll get meal discounts while working, making this a rewarding position both financially and personally.

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How can a Server at Flanigan’s ensure guest satisfaction?

A Server at Flanigan’s can ensure guest satisfaction by being attentive, friendly, and knowledgeable. Understanding the menu thoroughly and being proactive about guest needs can go a long way. Additionally, reading the room and knowing when to check in with guests or summon a Manager if necessary is crucial to providing an excellent dining experience.

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What does a typical shift look like for a Server at Flanigan’s?

A typical shift for a Server at Flanigan’s starts with preparing the restaurant for service, ensuring tables are set, and the area is clean. During service, you’ll take orders, serve meals, assist other staff, and handle payments. At the end of your shift, there are closing duties and side work to restock and clean up before you leave.

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Common Interview Questions for North Miami #20 Server
How do you handle difficult customers as a Server?

When dealing with difficult customers, remain calm and empathetic. Listen to their concerns, acknowledge their feelings, and try to resolve the issue promptly. If necessary, escalate the situation to a manager while ensuring the customer feels heard and valued.

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Can you describe a time you went above and beyond for a guest?

Sharing a specific example will allow you to highlight your commitment to customer service. Describe a situation where you anticipated a guest’s needs or resolved a problem effectively, showcasing your dedication to providing a memorable experience.

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What steps do you take to ensure accurate order taking?

To ensure accurate order taking, I focus on listening carefully, repeating back the order to the guest, and noting any special requests. Using the POS system efficiently is also critical, ensuring the order is entered correctly and promptly.

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How do you prioritize tasks during busy shifts?

During busy shifts, prioritization is essential. I assess the urgency of tasks, handle guest orders, and ensure timely service while communicating with my team for assistance when needed. Staying organized and focused helps maintain a smooth workflow.

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What do you think is the key to teamwork in a restaurant environment?

Effective communication and trust are vital to teamwork in a restaurant. Being aware of each member’s strengths and supporting one another during busy times fosters a cooperative atmosphere that ultimately benefits our guests.

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How do you stay informed about menu items and specials?

I stay informed about menu items and specials through regular training sessions, weekly team meetings, and by actively engaging with management. I also take personal initiative to explore new dishes and products to better assist guests with their inquiries.

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What do you consider the most challenging aspect of being a Server?

The most challenging aspect can be managing multiple tasks simultaneously. However, with practice and effective time management, I’ve learned to maintain high service standards even during peak times, ensuring guests feel prioritized.

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How would you describe your style of communication with customers?

I believe in maintaining a friendly, respectful, and informative communication style with customers. I focus on being approachable and ensuring they have all the information needed to make their dining experience enjoyable.

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Why do you want to work as a Server at Flanigan’s?

I want to work at Flanigan’s because I admire the company’s commitment to delivering exceptional customer service and creating a welcoming atmosphere. I believe my passion for hospitality aligns with Flanigan's values and culture.

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What strategies do you use to maintain your motivation during tough shifts?

During tough shifts, I stay motivated by focusing on the satisfaction of my guests and my desire to create memorable experiences. I also take brief moments to breathe, stay organized, and support my team, which helps me maintain a positive mindset.

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Seafood and sauce are the catch of the day at Flanigan's Enterprises. The company operates and manages about 20 restaurants that do business as Flanigan's Seafood Bar and Grill, along with a chain of eight package liquor stores called Big Daddy's ...

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Full-time, on-site
DATE POSTED
April 14, 2025

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