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Director of Infrastructure Services

MISSION

Missions are accomplished with people, driving towards a greater purpose. Foley has been a trusted partner to motor carriers of all sizes. Our technologically advanced approach to DOT compliance automates many of the background screening and compliance requirements motor carriers must comply with- making it easier to onboard and retain the right driver for their business. We don’t help our customers stay compliant at Foley; we help them thrive.

A positive attitude is everything. At Foley, we’ve created a culture that rewards kindness, enthusiasm, and a can-do attitude. Whether working together internally or helping a customer solve a problem, we approach every challenge with a sense of humor, optimism, and determination to succeed.

Director of Infrastructure Services

The Director of Infrastructure Services is a senior leader responsible for overseeing the organization’s IT infrastructure, ensuring its scalability, security, and efficiency in support of product delivery and operations.  This role requires a strategic thinker with deep technical expertise and strong leadership skills to manage a team of IT professionals and collaborate with cross-functional leaders. As Director of Infrastructure Services, you will report to the VP of Operations. The Director will align infrastructure initiatives with organizational goals while driving innovation and operational excellence. 

This is a REMOTE option- Those residing in CT, MA, SC, GA, FL, and TX are welcome to apply!

The salary range for this position is:  $140,000 - $150,000 annually

WHAT YOU WILL DO

Strategic Leadership:

    • Develop and execute the organization’s IT infrastructure strategy, ensuring alignment with business objectives.
    • Plan and manage infrastructure upgrades, expansions, and lifecycle management to support growth and innovation.

Infrastructure Management:

    • Liaison with product development and engineering to deliver innovative technology solutions for our customers.
    • Oversee the design, implementation, and maintenance of network systems, servers, storage, cloud environments, and data centers.
    • Ensure high availability, performance, and scalability of IT systems.

Security and Compliance:

    • Establish and enforce security protocols and standards to protect organizational data and systems.
    • Ensure compliance with industry regulations and organizational policies.
    • Prioritize codifying policies and automating adherence and enforcement. 

Team Leadership:

    • Build, lead, and mentor a high-performing infrastructure team.
    • Foster a culture of collaboration, accountability, and continuous improvement.
    • Promote an environment of trust and de-centralized decision-making.

Budget and Vendor Management:

    • Develop and manage the infrastructure budget, ensuring cost-effective solutions.
    • Negotiate and manage vendor contracts, relationships, and performance.

Disaster Recovery and Business Continuity:

    • Develop and maintain disaster recovery and business continuity plans.
    • Conduct regular testing to ensure readiness.

Innovation and Emerging Technologies:

    • Stay abreast of emerging trends and technologies to drive modernization initiatives.
    • Recommend and implement innovative solutions to improve operational efficiency.

WHAT WE’D LIKE YOU TO HAVE

Education & Experience:

  • Bachelor’s degree in computer science, Information Technology, or a related field (Master’s preferred).
  • 10+ years of progressive experience in IT infrastructure, including 5+ years in a leadership role.

Technical Expertise:

  • Strong knowledge of networking, cloud computing (AWS, Azure, Google Cloud), virtualization, and storage technologies.
  • Experience with cybersecurity frameworks, compliance standards (e.g., ISO 27001, GDPR), and disaster recovery planning.
  • Extensive, practiced knowledge of policy and infrastructure as code concepts.
  • Experience working in a cloud native environment – specifically with containerized applications.

Leadership Skills:

  • Proven ability to lead diverse teams and drive organizational change.
  • Excellent communication and stakeholder management skills.
  • Experience in an agile delivery organization. Experience with Scrum or other agile frameworks a plus.

 Other Skills:

  • Strong problem-solving and decision-making abilities.
  • Experience in managing multi-million-dollar budgets and vendor contracts.

WHAT MATTERS TO US

Our people are one of our most important assets. Our culture is what unites us and guides us in our daily work. We look for people who Get It, Want It, and Can Do It! We do all we can to make Foley a place where each person can be a true master of their craft and is positioned for success.

WHAT YOU WILL LOVE ABOUT FOLEY

The people! Our employees and customers consistently express the best thing about Foley is our close-knit, exceptionally talented teams. Check out our customer's feedback – on Trustpilot

Outstanding benefits. 3 medical plans to choose from, 2 level dental, and 2 level vision plans. Generous vacation, sick, and personal time off. 401K plan with a match. We’ve got your back so you can live your best life.

It’s about ideas over egos. You will have the freedom to explore new ideas and approaches in an entrepreneurial environment, supported by a collaborative team.

Professional growth. We open our roles to our employees first and encourage them to apply for growth opportunities. Our People Operations team is available to discuss career growth and help put a plan in place, helping employees achieve the growth they crave.

Our environment! We celebrate success and believe in transparency and teamwork to get us there. We invest in collaboration tools so you can meet with your team face-to-face. Many of our roles are remote and we want to ensure our employees are engaged and can interact with their peers in a virtual space.

What We Do, How We Do It

Too often, companies use a piecemeal approach when it comes to screening drivers. They might use one vendor to help recruit. Another to screen. And still, another to address the complex world that is compliance. This approach is inefficient, expensive, and redundant. Not to mention, it makes it too easy for things to fall through the cracks.

At Foley, we've built a company that effortlessly manages these three areas under one roof: recruit, screen, and comply. Thanks to powerful technology combined with our compliance expertise, we're able to deliver a comprehensive solution to our customers and, as a result, a better overall customer experience.

Where We're Headed

We're always developing new solutions to slay tomorrow's recruitment, screening, and compliance monsters. At the core of these solutions is our vast collection of data—and the many ways to leverage it, whether that's developing software to calculate a company's compliance risk or implementing predictive analytics to identify the best drivers.

What It's Like to Work with Us

Diving deep into a niche industry and becoming an expert . . .

Continually growing and advancing . . .

Making lifelong friends during the process . . .

That sums up what it's like to work for us. We're a 250+ person company on the verge of explosive growth thanks to our AI-powered technology—and where it's headed with predictive analytics. If you'd like to board our rocket ship, check us out:

www.foleyservices.com

Keywords:

Chief Infrastructure Officer (CIO)

Head of IT Infrastructure

Infrastructure Services Manager

IT Infrastructure Director

Director of IT Operations

Director of Network and Systems

Director of Data Center Operations

Director of Cloud Services

Director of IT Architecture

Infrastructure Strategy Director

IT Infrastructure Lead

Director of IT Infrastructure and Security

Director of IT Infrastructure and Support

Infrastructure and Operations Director

Director of IT Infrastructure Management

 

Average salary estimate

$145000 / YEARLY (est.)
min
max
$140000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Infrastructure Services, Foley Carrier Services LLC

Are you ready to lead a thriving team at Foley as the Director of Infrastructure Services? In this role, you'll be at the forefront of steering our IT infrastructure, ensuring it meets our ambitious goals. Your expertise will be crucial in developing and executing a strategic IT vision that aligns perfectly with our business objectives, focusing on innovation and operational excellence. You'll collaborate with various leaders across our organization, working closely with product development and engineering to deliver cutting-edge technology solutions that enhance our customer experience. As a leader, you’ll be responsible for overseeing the management of our network systems, cloud environments, and data centers while ensuring they operate at peak performance. Your commitment to security and compliance will help safeguard our organizational data, and your knack for mentorship will inspire your team to excel. If you have a solid background in IT infrastructure management, particularly in cloud computing and cybersecurity frameworks, and extensive leadership experience, we would love for you to bring your positivity and can-do spirit to our dynamic team. With a salary range of $140,000 to $150,000 and a remote option available for those in CT, MA, SC, GA, FL, and TX, this position is an excellent opportunity to grow your career while enjoying the balance of work and life at Foley.

Frequently Asked Questions (FAQs) for Director of Infrastructure Services Role at Foley Carrier Services LLC
What are the main responsibilities of a Director of Infrastructure Services at Foley?

The Director of Infrastructure Services at Foley is responsible for several key areas. This includes developing and executing the IT infrastructure strategy, overseeing network systems, cloud environments, and data centers, ensuring compliance with industry standards, and leading a high-performing infrastructure team. Additionally, this role involves budget management, vendor negotiations, and implementing innovative solutions to enhance operational efficiency, all while fostering a culture of collaboration and continuous improvement.

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What qualifications do you need for the Director of Infrastructure Services role at Foley?

To qualify for the Director of Infrastructure Services position at Foley, candidates should have a Bachelor’s degree in computer science or related fields, with a Master’s preferred. They should also possess over 10 years of progressive experience in IT infrastructure, including at least 5 years in a leadership role. Proficiency in networking, cloud computing (AWS, Azure, Google Cloud), and cybersecurity frameworks is essential, along with strong leadership skills to drive organizational change.

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How does Foley support the professional growth of its Director of Infrastructure Services?

At Foley, supporting the professional growth of our employees, including the Director of Infrastructure Services, is a priority. We encourage internal mobility and have a dedicated People Operations team that assists employees in developing personalized career growth plans. Moreover, our culture fosters continuous learning, ensuring that the Director can access resources to refine their skills and expand their knowledge to keep pace with emerging technologies.

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What is the salary range for the Director of Infrastructure Services position at Foley?

The salary range for the Director of Infrastructure Services role at Foley is between $140,000 and $150,000 annually. This competitive compensation reflects our commitment to attracting top-tier talent to lead our IT infrastructure initiatives efficiently and effectively.

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Is the Director of Infrastructure Services role at Foley a remote position?

Yes, the Director of Infrastructure Services position at Foley offers a remote working option. We welcome applications from candidates residing in Connecticut, Massachusetts, South Carolina, Georgia, Florida, and Texas, creating a flexible work environment that adapts to the needs of our employees.

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Common Interview Questions for Director of Infrastructure Services
What experience do you have managing IT infrastructure in an organization like Foley?

In responding to this question, emphasize your leadership roles in IT infrastructure and give specific examples of how you have successfully managed various components, such as networks or cloud environments. Discuss challenges you faced and how your strategic decisions positively impacted the organization.

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How do you ensure compliance and security within IT systems?

Your answer should include your experience in establishing security protocols and compliance frameworks, like ISO 27001 or GDPR. Describe your method for regular security audits, training your team on best practices, and how you stay updated on industry regulations to protect the organization’s data.

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Can you describe a successful project you led that enhanced IT infrastructure?

Share a detailed example of a project where you implemented significant improvements to IT infrastructure and its outcomes. Focus on your role in strategizing and executing the project, the challenges faced, and measurable improvements such as reduced costs or improved system performance.

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How do you prioritize projects and manage your team’s workload?

Discuss your approach to project management, including tools and methodologies you use (like Agile or Scrum) to prioritize tasks effectively. Highlight your communication skills, how you engage with your team to ensure transparency, and your techniques for balancing competing priorities.

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What emerging technologies do you believe will impact IT infrastructure in the near future?

Demonstrate your knowledge of current trends in IT infrastructure, such as artificial intelligence, machine learning, or automation tools, and explain how these can be leveraged to enhance efficiency. Your insights should reflect an understanding of large-scale implementations and benefits posed by these technologies.

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How do you handle conflict within your team?

Illustrate your conflict resolution skills by sharing specific scenarios where you successfully managed disagreements. Emphasize the importance of communication, empathy, and establishing a collaborative atmosphere to find solutions that work for everyone.

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What methods do you employ to ensure high availability of IT systems?

Explain your strategies for maintaining system uptime, such as implementing redundancy, conducting regular maintenance schedules, and setting up disaster recovery plans. Highlight successful examples where these strategies helped mitigate downtime.

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Discuss your experience with vendor management and contract negotiations.

Talk about how you approach vendor relationships, your experience negotiating contracts, and how you evaluate vendor performance. Provide examples of how favorable negotiations have led to cost savings or improved services for your organization.

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What leadership style do you employ when managing technical teams?

Describe your leadership style, whether it’s transformational, democratic, or another approach. Provide specific examples of how this style has been effective in motivating your team, driving performance, and supporting career development.

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How do you stay updated with industry trends and advancements?

Share your methods for keeping current with industry changes, such as attending conferences, participating in online forums, or being involved in professional organizations. Discuss how you apply this knowledge in your strategic planning and decision-making processes.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 22, 2024

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