RD Training & Engagement Lead

The RD Training & Engagement Lead at Foodsmart will primarily be responsible for leading engaging group training sessions for registered dietitians, both for onboarding new team members and providing ongoing education for long-term members. This role includes collaborating with the Clinical Education Team to refine effective training strategies, establishing strong relationships with thought leaders, and utilizing KPIs to evaluate the success of training initiatives.

To qualify for the RD Training & Engagement Lead role at Foodsmart, candidates should ideally be Registered Dietitians (RD) or have a related healthcare background. A minimum of 4 years of experience in customer success or client relations, preferably in healthcare, is required. Exceptional written and verbal communication skills, passion for healthcare, and the ability to analyze data for evaluating training effectiveness are also essential.

The RD Training & Engagement Lead supports registered dietitians by delivering structured and meaningful training sessions that enhance their knowledge of Foodsmart’s products and services. This includes collaboration in developing training strategies and maintaining close relationships with dietitian communities to facilitate knowledge sharing and continuous professional development.

The salary range for the RD Training & Engagement Lead at Foodsmart is between $60,000 and $70,000 per year. The final salary will depend on various factors including experience, skills, and the job location.

Foodsmart offers a range of benefits for the RD Training & Engagement Lead position, including unlimited PTO, flexible remote work options, comprehensive healthcare coverage, a 401(k) plan, bonuses, commuter benefits, and gym reimbursement, fostering a healthy work-life balance.

In your answer, highlight specific training sessions you’ve led, including the content and format. Emphasize your ability to engage participants and adapt training styles based on the audience’s needs, ensuring that training is both informative and interactive.

Discuss the use of key performance indicators (KPIs) and feedback mechanisms that you implement to gauge participant engagement and knowledge retention. Provide examples of adjustments made for future sessions based on past results, demonstrating your commitment to continuous improvement.

Narrate a specific instance where you faced a challenge, such as participant disengagement or technical difficulties. Explain how you addressed the issue effectively and what the outcome was, showcasing your problem-solving skills and adaptability.

Illustrate your strategy for fostering relationships through regular communication, personalized outreach, and creating collaborative learning environments. Mention the importance of understanding their challenges and goals to provide tailored support.

Convey your commitment to professional development by discussing resources like webinars, journals, and professional organizations you engage with. Highlight the importance of applying current knowledge to enhance the quality of your training programs.

Outline your process of assessing the training needs of new dietitians, defining learning objectives, and designing interactive training materials. Mention collaboration with existing staff and utilization of feedback to ensure the program’s effectiveness.

Discuss various techniques like interactive discussions, real-life case studies, and multimedia tools that you utilize in your training. Emphasize the importance of pacing and participant involvement for keeping sessions lively and engaging.

Elaborate on how you leverage data to inform your training strategies and track success rates. Talk about your experience in analyzing feedback and performance metrics to refine future training sessions and ensure they meet the needs of registered dietitians.

Highlight critical aspects like relevance, interactivity, accessibility, and ongoing support. Stress the importance of tailoring content to meet the unique needs of healthcare professionals, ensuring they can apply what they learn in their practice.

Express your openness to receiving constructive feedback and explain how you would actively encourage it during and after training. Discuss your plans to utilize feedback positively to make adaptations and improve the training experience continuously.