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Spa Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Spa Attendant

Full-time

Beverly Wilshire a Four Seasons Hotel

The Beverly Wilshire, a Four Seasons Hotel is looking for a Spa Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Spa Attendant reports to the Director of Spa. Work authorization for this location is required.

Join Our Team

In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

Responsibilities

Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, and pool. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

Comply with all Four Seasons’ policies and procedures Set-up and maintain spa including refreshments, locker rooms, work out areas, pool &, pre-treatment area and games room. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services. Assist guest to their appointments as they relate to the Spa services Comply with Four Seasons’ Standards of Conduct .

Work harmoniously and professionally with co-workers and supervisors. Assist guests with use and set-up of fitness machines, and pool area Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.) Retrieve and fold towels for the spa and pool Retrieve, deliver, and store/set-up products from purchasing. Clean and stock waiting area, restrooms, and locker areas of pool and spa. Assist other staff with set-up and breakdown of their respective treatment areas/

Preferred Qualifications and Skills

Education: High school education or equivalent experience

Experience: Six months in hospitality industry work and or fitness, health club related work

We are looking for individuals who have computer knowledge with good communication skills. Speaking, writing and reading English is required. General knowledge of labor laws desired. Positive attitude and willing to learn is a must. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.

What to Expect: You Will…

  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

Hourly Rate: $22.86

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Average salary estimate

$47500 / YEARLY (est.)
min
max
$47500K
$47500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Spa Attendant, FourSeasons Incorporated

Join the extraordinary team at Four Seasons Beverly Wilshire as a Spa Attendant, where we're all about creating memorable experiences for our guests. Located in the heart of Beverly Hills, you'll be part of a legendary hotel that has been a favorite among celebrities and dignitaries since 1928. As a Spa Attendant, your role is seriously vital; you're the welcoming face guests see as they step into our luxurious spa oasis. Your responsibilities will include maintaining the pristine cleanliness of the gym, locker rooms, and pool areas while providing top-notch service that makes guests feel at home. Whether it's assisting them with their spa treatments or guiding them on fitness equipment, you'll be embodying our Four Seasons commitment to excellence. We’ve crafted an environment where teamwork and camaraderie shine, so expect to collaborate closely with spa practitioners and fellow employees. If you're enthusiastic, have a positive attitude, and a flexible schedule, we want you to help us deliver a service experience that warms every moment. In return, we offer competitive hourly pay and a chance to build a fulfilling career within a world-class hospitality brand. So, if you're ready to elevate your career while creating lasting impressions in a vibrant setting, apply today and see how your passion can help shape the Four Seasons experience!

Frequently Asked Questions (FAQs) for Spa Attendant Role at FourSeasons Incorporated
What are the main responsibilities of a Spa Attendant at Four Seasons Beverly Wilshire?

As a Spa Attendant at Four Seasons Beverly Wilshire, your main responsibilities include maintaining cleanliness in all spa areas such as locker rooms, the gym, and the pool. You'll ensure that everything is set up according to our high standards and provide exceptional service to guests by accommodating their requests and handling inquiries related to spa services.

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What qualifications do I need to work as a Spa Attendant at Four Seasons Beverly Wilshire?

To be considered for the Spa Attendant position at Four Seasons Beverly Wilshire, you should have at least six months of experience in the hospitality or fitness industry. A high school education or equivalent experience is required, as well as good communication skills in English. A positive attitude and willingness to learn are key attributes we seek in candidates.

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How does Four Seasons support the career growth of Spa Attendants?

Four Seasons is dedicated to the growth of its employees. As a Spa Attendant, you'll have access to diverse and challenging work opportunities that can help you build a successful career. Additionally, being part of a cohesive team provides the chance to learn from experienced professionals and develop skills that are invaluable in the hospitality industry.

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What is the working environment like for a Spa Attendant at Four Seasons Beverly Wilshire?

Working as a Spa Attendant at Four Seasons Beverly Wilshire means you'll be part of a vibrant and supportive environment. You'll work alongside a team of passionate individuals committed to providing excellent guest service. The hotel setting provides a luxurious backdrop, allowing you to engage with guests and create unforgettable experiences in a collaborative atmosphere.

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What is the hourly rate for the Spa Attendant position at Four Seasons Beverly Wilshire?

The hourly rate for the Spa Attendant position at Four Seasons Beverly Wilshire is $22.86, reflecting our commitment to offering competitive compensation for our team members.

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Common Interview Questions for Spa Attendant
What skills do you bring to the Spa Attendant role at Four Seasons?

When answering this question, focus on your communication skills, ability to multitask, and previous experience in hospitality. Emphasize how these skills enable you to provide excellent guest service and maintain high standards in a fast-paced environment.

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How would you handle a guest complaint in the spa?

In your response, describe a calm and professional approach. Acknowledge the guest's concern, apologize for any inconvenience, and take immediate action to resolve the issue. Share an example if possible, to show your understanding of the importance of guest satisfaction.

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Why is a positive attitude important in the Spa Attendant role?

Highlight the significance of positivity in creating a welcoming atmosphere for guests. A positive attitude can enhance the overall experience, make team interactions more enjoyable, and encourage repeat visits from satisfied guests.

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What experience do you have with fitness equipment or spa services?

If you have direct experience, share that clearly. If not, discuss your enthusiasm for fitness and wellness, and your eagerness to learn about spa treatments and equipment operation, emphasizing your adaptability and willingness to improve.

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How do you prioritize your tasks during a busy shift?

Explain your ability to assess the immediate needs of guests and team members. Mention techniques like creating a mental checklist, collaborating with colleagues, and adjusting to the fast-paced environment while ensuring all areas remain clean and welcoming.

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Describe a time when you went above and beyond for a guest.

Provide a specific example that illustrates your commitment to exceptional service. Describe the situation, what you did to exceed expectations, and the resulting positive feedback from the guest, showcasing your dedication to hospitality.

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How would you ensure that the spa area remains compliant with health and safety standards?

Discuss your understanding of health and safety protocols, along with your commitment to maintaining cleanliness. Explain how you would regularly check all areas and encourage others to comply with safety guidelines to ensure a safe environment for guests.

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What motivates you to work in the hospitality industry?

Reflect on your passion for providing excellent service, creating memorable guest experiences, and your love for working in collaborative settings. Share any notable experiences in hospitality that have shaped your career motivations.

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How do you handle stressful situations while working?

Demonstrate your ability to remain calm under pressure. Describe strategies you use to manage stress, such as prioritization, effective communication with team members, and maintaining the high-quality service Four Seasons is known for.

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What do you know about Four Seasons and our approach to guest service?

Research Four Seasons and articulate your understanding of their values, such as exceptional quality and personalization. Discuss how these principles align with your own beliefs in providing outstanding service, and your eagerness to contribute to their culture.

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FourSeasons Incorporated has been providing custom mechanical contracting solutions and service for over 90 years. We design and maintain quality HVAC and other mechanical systems for industrial, educational, and commercial facilities. Though we ...

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April 21, 2025

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