Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Eligibility Specialist image - Rise Careers
Job details

Eligibility Specialist

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-time Days (40hrs/week)

Occasional weekend/nights

About Us - Admissions

  • About Us - Admissions

  • We are the first face of Freeman Hospital

  • 110 employees strong

  • We work with all areas of the hospital to ensure that patients are in the system correctly to ensure patient safety

  • Customer service driven department, seeking compassionate and friendly individuals to provide the best service

  • Flexible Schedules

  • Exciting fast paced, high-energy work environment

  • Wide variety of job responsibilities and opportunity for advancement

  • Comprehensive training program designed to develop individuals to succeed

What You'll Do

Responsible for screening self-pay or underinsured patients for Medicaid(s), federal and state specialty grants and insurance through the Marketplace. Responsible for filing appropriate applications for those patients that may/will qualify for Medicaid, federal and state specialty grants or insurance through the Marketplace and patient screening. Responsible for obtaining all documents needed for Medicaid, federal and state specialty grants or insurance through the Marketplace to complete the application on behalf of the patient to ensure timely approval. Responsible for monitoring all applications taken through final decision.

Requirements

Submit application for Missouri State Navigator license within 3 months. Obtain Missouri Navigator license within 6 months of hire.

Preferred Requirements

Associate's degree in Business Administration or Accounting preferred.

Healthcare experience preferred.

Freeman Perks and Programs

  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

  • Health, vision, dental insurance

  • Retirement with employer match

  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation

  • Milestone payments with longevity of employment

  • Paid time off (PTO)

  • Disability pay

  • Learning Center designated only for Freeman Family members

  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Eligibility Specialist, Freeman Health

Join our dynamic team at Freeman Hospital West as an Eligibility Specialist, where your role will directly impact patient care and community health! Our mission focuses on improving the health of the communities we serve through innovative healthcare solutions. As an Eligibility Specialist, you'll be at the forefront of ensuring that self-pay and underinsured patients receive the benefits they deserve, screening them for Medicaid, federal and state grants, and insurance through the Marketplace. The days will be full and engaging as you gather necessary documentation, file applications, and monitor the progress of claims to guarantee quick approvals. Working full-time during the days, with some occasional weekends and nights, you’ll thrive in a fast-paced environment that’s driven by outstanding customer service. We are proud to foster a culture of compassion and teamwork among our 110 employees who collaborate across departments to ensure patient safety and satisfaction. Along the way, you'll have opportunities for advancement and will undergo comprehensive training designed to set you up for success in your role. We're looking for friendly individuals with a passion for helping others to join us in this rewarding position at Freeman Hospital West, where we not only care for patients but also support our staff with generous benefits from day one!

Frequently Asked Questions (FAQs) for Eligibility Specialist Role at Freeman Health
What are the responsibilities of an Eligibility Specialist at Freeman Hospital West?

As an Eligibility Specialist at Freeman Hospital West, you'll be responsible for assessing self-pay or underinsured patients for Medicaid and other insurance options, filing applications, and ensuring that all necessary documentation is collected. Your role involves critical tasks such as monitoring the application process up to the final decision to secure timely approvals for our patients.

Join Rise to see the full answer
What qualifications are needed for the Eligibility Specialist position at Freeman Hospital West?

To qualify for the Eligibility Specialist role at Freeman Hospital West, you should ideally hold an Associate's degree in Business Administration or Accounting, along with healthcare experience. Additionally, you'll need to submit for a Missouri State Navigator license within three months of hiring and obtain the license within six months to perform effectively in the role.

Join Rise to see the full answer
How does the training program for new Eligibility Specialists at Freeman Hospital West work?

At Freeman Hospital West, our comprehensive training program is specifically designed to help new Eligibility Specialists succeed in their duties. You'll receive in-depth training covering patient screening processes, detailed insights into Medicaid and grant applications, and methods for monitoring status effectively, ensuring you're well-equipped for the challenges ahead.

Join Rise to see the full answer
What benefits do Eligibility Specialists at Freeman Hospital West receive?

Eligibility Specialists at Freeman Hospital West enjoy a comprehensive benefits package that includes health, vision, and dental insurance starting from day one. Additional perks include a retirement plan with employer matching, wellness programs, paid time off, and even payroll deductions at various on-site locations, which enhances your overall employment experience.

Join Rise to see the full answer
Can you describe the work environment for an Eligibility Specialist at Freeman Hospital West?

The work environment for an Eligibility Specialist at Freeman Hospital West is fast-paced, high-energy, and highly collaborative. You'll be part of a dedicated team that serves as the first point of contact for patients, ensuring they receive the proper care and support. The department values customer service and fosters a culture that promotes teamwork and compassion.

Join Rise to see the full answer
Common Interview Questions for Eligibility Specialist
What inspired you to apply for the Eligibility Specialist role at Freeman Hospital West?

When answering this question, emphasize your passion for healthcare and helping others. Discuss how Freeman Hospital’s mission aligns with your values, and mention any relevant experience that prepared you for this position, showcasing your enthusiasm and commitment to patient advocacy.

Join Rise to see the full answer
How do you prioritize your tasks when working on multiple applications?

To effectively handle multiple applications, describe a time when you successfully managed competing deadlines. Highlight your organizational skills, use of checklists, and automated reminders to ensure timely follow-ups, which is crucial in the role of Eligibility Specialist at Freeman Hospital West.

Join Rise to see the full answer
How do you handle difficult conversations with patients regarding their eligibility?

Discuss your approach to empathy and active listening when interacting with patients. It’s vital to convey difficult information sensitively and clearly, offering support and guidance throughout the eligibility process, which reflects the compassionate values of Freeman Hospital West.

Join Rise to see the full answer
What strategies would you use to ensure the accuracy of patient information?

Explain the importance of attention to detail and double-checking information against source documents. Mention specific strategies like asking clarifying questions and actively engaging with patients to confirm understanding and accuracy, ensuring a smooth application process.

Join Rise to see the full answer
Can you describe your experience with Medicaid applications?

For this question, share any relevant experience you have with Medicaid or similar applications. Provide examples of how you navigated the application process, including the documentation required and how you ensured approvals, showcasing your competency for the Eligibility Specialist role.

Join Rise to see the full answer
What tools or software are you familiar with for tracking applications?

Discuss any electronic health records (EHR) systems or application tracking software you have experience using. Mention any skills in database management or patient management software to exemplify your preparedness for technology in the Eligibility Specialist role at Freeman Hospital West.

Join Rise to see the full answer
How do you stay updated on changes in healthcare regulations related to eligibility?

Express your commitment to continuous learning by mentioning resources such as professional journals, webinars, and networking with colleagues in the field. This demonstrates your proactivity and dedication to staying informed on healthcare regulations for the benefit of patients at Freeman Hospital West.

Join Rise to see the full answer
How do you manage stress in a fast-paced work environment?

Outline your techniques for managing stress, such as prioritization, time management, and taking short breaks to recharge. Providing examples of how you've navigated stressful situations will show your resilience and readiness for the Eligibility Specialist position.

Join Rise to see the full answer
What is your approach to collaboration with different departments?

Describe your teamwork philosophy, highlighting the importance of open communication and shared goals. Share any specific examples from past experiences where collaboration with other departments led to enhanced patient outcomes, emphasizing your alignment with Freeman Hospital West's culture.

Join Rise to see the full answer
Why do you believe customer service is essential in the role of an Eligibility Specialist?

Discuss how exceptional customer service fosters trust and helps patients feel valued during a potentially stressful time. Explain that good communication and a positive attitude play key roles in assisting patients with their eligibility processes, making it central to the mission of Freeman Hospital West.

Join Rise to see the full answer
Similar Jobs
Posted 11 days ago

As a Medical Assistant in Pineville, you will play a crucial role in providing patient care and support in a behavioral health setting.

Photo of the Rise User
IMH Hybrid Intermountain Health Utah Valley Hospital
Posted 12 days ago

Join Intermountain Health as a New Graduate RN in their Neuro and Trauma unit to kickstart your nursing career with direct patient care experience.

Posted 4 days ago

Join our orthopedic outpatient clinic as a Physical Therapist Assistant (PTA) and help patients regain mobility and strength.

CRSI Hybrid US, Champaign County, OH; Ohio, Urbana, OH
Posted 11 days ago

Provide vital nursing services as a part-time LPN/RN Field Associate in Urbana, OH, ensuring consumer safety and compliance with regulatory standards.

Photo of the Rise User

Join Emory Healthcare as a Patient Care Technician where your commitment to patient care helps shape the future of healthcare in Georgia.

Posted 6 days ago

Join Wolverine Worldwide as a Seasonal Store Associate and create lasting impressions for customers in a retail environment.

Photo of the Rise User
Domino's Hybrid 14604 Main Street, Upper Marlboro, MD
Posted 9 hours ago

Step up to a leadership role at Domino's Pizza as an Assistant Manager, where you'll oversee operations and lead a dynamic team.

Photo of the Rise User

Join our team as a Hardware Associate where your customer service skills will shine in helping patrons with their hardware needs.

Photo of the Rise User

Become an integral part of our team by delivering exceptional customer service as a Remote Contact Center Representative.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Mount Orab just viewed Backend Developer at G2i Inc.
Photo of the Rise User
Someone from OH, Cincinnati just viewed Executive Assistant, Tax at Netflix
Photo of the Rise User
Someone from OH, Cincinnati just viewed Product Marketing Manager at Cast & Crew
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Manager at Cast & Crew
o
Someone from OH, Cincinnati just viewed Administrative Assistant at osu
A
Someone from OH, Cincinnati just viewed Data Entry Clerk at Alphabe Insight Inc
Photo of the Rise User
Someone from OH, Cincinnati just viewed Machine Learning Engineer at Allstate
Photo of the Rise User
Someone from OH, Twinsburg just viewed Data Analyst/Power BI Developer at Datadog
Photo of the Rise User
Someone from OH, Cuyahoga Falls just viewed Small Fleet Underwriter at HDVI
Photo of the Rise User
Someone from OH, Dublin just viewed Product Designer, Entry Level at Govini
Photo of the Rise User
Someone from OH, Columbus just viewed Support Associate-7 at Tory Burch
Photo of the Rise User
Someone from OH, Columbus just viewed Project Manager at Treering
Photo of the Rise User
Someone from OH, Columbus just viewed Product Manager, Assessment Student Experience at Ellevation