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Associate Sales Manager

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Associate Sales Manager at Brilliant Global- A Division of Cobalt Knitwear
 

Location: Any
Full-Time

Job Description

The role of Associate Sales Manager is essential to keeping the brands we work with aligned and moving in the right direction.  It is important all teams work cross functionally to ensure the production process from start to finish runs smoothly.  This role is a bridge between customer and production follow up.  This role will require analytical abilities, creative thinking, historical data keeping, and knowledge of market trends, just to name a few.

Job Tasks

  • Manage daily communication to customers and being a main contact for follow-up; be readily available to meet with customers to work through issues and relaying information to internal teams accordingly until resolution is met.
  • Develop a high touch, interdependent customer relationship
  • Understand customer’s strategy and initiatives
  • Communicate timely and effectively with customer on all relevant topics
  • Tracking customer T&As, POs, Targets, Projections, Booked orders & sales. Costing Sheets, Development Deadlines
  • Strategize with internal Design & Merch to align with customer calendars, development concerns, collection development, etc.
  • Help manage cross functional meetings- help prep related documents, manage calendar invites/ invitees.
  • Develop a deep, inclusive, and interdependent relationship with our global merch teams
  • Communicate effectively and productively with our global teams
  • Align on common internal objectives
  • Manager should be familiar with customer systems to pull need data for sales reporting but agree not to pull POs and TPs
  • Create Seasonal Kick Off strategy document for each season for each customer, to outline financials, on order, strategic initiatives for the season, and collection planning for design. 
  • Monthly sales reporting & customer store visits for photos and product review.
  • Staying up-to-date on retail happenings and reporting when anything of significance happens within the marketplace. Market intel reports for internal team and customers as needed.
  • Assist in preparing reports for corporate initiatives, such as sustainability efforts and quarterly earnings.
  • Be available to travel as needed, primarily New York meeting based, but could have travel to Fort Myers, Minneapolis, Hong Kong, etc., based on business needs.

Job Requirements

  • Bachelor’s degree & related experience
  • Passion for the retail world and it’s happenings
  • Be a self-starter and have ownership of required tasks
  • An eye for product and trends
  • An understanding of retail analytics and financial metrics
  • Ability to communicate with customers & cross functional partners, clearly and efficiently
  • Willingness to travel domestically and international if needed as well as be available for calls.
  • Proficient in Microsoft Office applications, Canva, & Microsoft Teams.

Our Company

At Cobalt, knitwear is our passion. We're at the forefront of the global knitwear industry, working as the go-to source for global retailers and brands.
We are product specialists who create beautiful trend-driven knitwear by utilizing our extensive knowledge of yarn, experienced technical and manufacturing know-how; leveraging our market intelligence and competitive sourcing capabilities to work for our customers.
With speed and innovation leading the way we work, we use the latest in digital technology and work processes to constantly redefine the knitwear industry.

At Brilliant Global creativity flows. A strategic knitwear partner with many specialty stores in the US, we love collaborating with our customers on everything from design to cost and speed to market delivery and manufacturing of knitwear and other apparel.

Compensation/Benefits:

  • The approximate annual base salary range for this position is $70,000.00 - $80,000.00. The salary offered or salary range for this position will vary based on role requirements, skill set and years of experience.
  • Our Company offers a comprehensive benefits package including Medical, Dental, Vision, PTO, company holidays.

#cobalt

If this sounds like you, Apply Now!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

Average salary estimate

$75000 / YEARLY (est.)
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$70000K
$80000K

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What You Should Know About Associate Sales Manager, Fung Group

If you’re looking to kickstart your career in sales, the Associate Sales Manager position at Brilliant Global—a division of Cobalt Knitwear—might be just what you need! Located in the vibrant heart of New York, this exciting role is not just about pushing products; it’s about being the vital link between our esteemed customers and our innovative production teams. As an Associate Sales Manager, you’ll be managing daily communications, building robust relationships, and digging into market trends to ensure everything aligns perfectly. Your days will be busy with strategizing alongside design and merchandising teams, tracking vital customer data like purchase orders and sales forecasts, and preparing insightful reports that keep everyone on the same page. This role requires a blend of analytical skills and creative thinking as you navigate the dynamic retail environment. If you have a passion for retail, a knack for relationship-building, and an understanding of retail analytics, you’ll thrive in this role. You’ll get firsthand experience in various aspects of sales management, including seasonal strategies and corporate initiatives, and of course, you’ll be traveling to meet customers and participate in key meetings. At Brilliant Global, we pride ourselves on being at the forefront of the knitwear industry, and this opportunity could be the perfect start to your career in a fast-paced, innovative environment where your contributions truly matter!

Frequently Asked Questions (FAQs) for Associate Sales Manager Role at Fung Group
What are the main responsibilities of an Associate Sales Manager at Brilliant Global?

The main responsibilities of the Associate Sales Manager at Brilliant Global include managing customer communications, tracking purchase orders and sales data, strategizing with internal teams, and developing strong relationships with customers. This role is crucial in ensuring that production runs smoothly and aligns with customer needs.

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What qualifications are required for the Associate Sales Manager position at Brilliant Global?

To qualify for the Associate Sales Manager role at Brilliant Global, candidates need a bachelor’s degree and relevant experience in the retail industry. A passion for retail, strong analytical skills, excellent communication, and proficiency in Microsoft Office are also essential.

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What skills are important for success as an Associate Sales Manager at Brilliant Global?

Success as an Associate Sales Manager at Brilliant Global hinges on a mix of analytical abilities, creative thinking, and excellent interpersonal skills. Understanding retail analytics and having an eye for product trends are also vital to effectively support customers and internal teams.

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Is travel expected for the Associate Sales Manager role at Brilliant Global?

Yes, the Associate Sales Manager role at Brilliant Global may require travel, primarily for New York meetings, but could also include trips to locations like Fort Myers, Minneapolis, or even Hong Kong based on business needs.

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What does the career advancement look like for an Associate Sales Manager at Brilliant Global?

An Associate Sales Manager at Brilliant Global has ample opportunities for career advancement, with the potential to move into more senior sales roles or into management positions, depending on performance and enthusiasm in driving sales and maintaining customer relationships.

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Common Interview Questions for Associate Sales Manager
What strategies would you use to manage customer relationships as an Associate Sales Manager?

To effectively manage customer relationships, I'd focus on consistent and transparent communication, personalize interactions based on insights gathered from data, and ensure that I'm readily available to resolve any issues promptly.

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Describe a time you successfully analyzed market trends to influence sales strategy.

In a previous role, I noticed a rising trend in eco-friendly products. I presented this insight to my team, leading us to adjust our offerings to include sustainable options, which resulted in a significant increase in customer engagement and sales.

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How would you prioritize tasks when managing multiple customer accounts?

I would prioritize tasks based on deadlines and the strategic importance of each account. Creating a structured schedule and using project management tools would help keep everything organized and ensure no account is overlooked.

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What experience do you have with sales reporting and analytics?

In my previous role, I regularly created sales reports that tracked key performance indicators and highlighted areas for improvement. This data-driven approach allowed my team to strategize effectively and drive sales growth.

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How do you handle difficult customers or negative feedback?

I believe in actively listening to customers' concerns without getting defensive. After understanding the issue fully, I focus on finding a resolution that meets their needs while aligning with company policies.

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Can you give an example of a successful cross-functional collaboration you've been part of?

In a past project, I collaborated with design and merchandising teams to streamline a product launch. By aligning our timelines and sharing insights, we were able to deliver ahead of schedule, significantly boosting sales.

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Why do you want to work as an Associate Sales Manager at Brilliant Global?

I admire Brilliant Global’s innovative approach to the knitwear industry and its commitment to quality. I see this role as an exciting opportunity to blend my passion for retail with my skills in sales management and customer relations.

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How do you stay updated on retail market trends?

I regularly read industry reports, participate in webinars, and follow key influencers on social media. This helps me stay informed about emerging trends so I can proactively position our offerings.

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What metric do you think is most important for tracking sales performance?

While there are many important metrics, I believe tracking sales growth percentage year-over-year is crucial as it provides insights into the effectiveness of our sales strategies and market competitiveness.

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How would you approach preparing for a seasonal sales kickoff at Brilliant Global?

I’d start by gathering data on previous seasons, analyzing customer feedback, and collaborating with internal teams to outline a comprehensive strategy. This would ensure we're aligned on objectives while being well-prepared for the upcoming season.

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DATE POSTED
April 16, 2025

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