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Part Time Retail Store Associate - job 1 of 2

Funko Overview

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

Please note this role REQUIRES Saturday and Sunday availability.

But what does Funko do?

Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry.  Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.

As a Retail Store Associate, you will be an integral part of creating an outstanding experience at Funko’s flagship retail store in downtown Everett, WA. an ambassador of the brand, our Sales Associates are enthusiastic, motivated team players passionate about pop culture and assisting customers through product knowledge, to guide and generate sales.  

Your Superpowers in Action

  • Provide customers with a unique shopping experience by ensuring excellent customer service.
  • Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
  • Replenish merchandise; restocking, clean-up tasks as needed
  • Determine customer needs based on personal features and other customer preferences
  • Demonstrate knowledge of store products and services to gain sales
  • Maintain a professional attitude; friendly demeanor
  • Be knowledgeable of and perform sales support functions related to POS procedures
  • Handle cash/register for sales transactions

Must-Have Superhero Gadgetry

  • One or more years of specialty retail sales experience
  • High school diploma or equivalent education preferred
  • Customer focus mindset 
  • Ability to effectively communicate with customers, peers, and management. Able to communicate on the telephone with proper etiquette
  • Must possess ability to process merchandise through POS register system
  • Maintain regular, dependable attendance & punctuality
  • Possess basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios
  • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events around holidays and other events as required
  • Demonstrate passion for the brand, products, services and solutions offered to our customers

Compensation & Benefits

The starting base salary range for this position is $17.00 per hour with an additional benefit of a 401(K) plan that includes matching contributions from the company. ​Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies, experience, and location. 

Work Environment

The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

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CEO of Funko
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Cynthia Williams
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Average salary estimate

$35360 / YEARLY (est.)
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max
$35360K
$35360K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part Time Retail Store Associate, Funko

At Funko, we're all about imagination and creativity, and as a Part Time Retail Store Associate, you'll play a vital role in bringing joy to our customers at our flagship store in downtown Everett, WA. Picture this: you're not just a sales associate; you're an ambassador of pop culture! With your knowledge of collectibles and heartfelt enthusiasm, you'll provide an exceptional shopping experience, ensuring that each visitor finds the perfect item to add to their collection. This job is more than just ringing up sales; it’s about creating memorable experiences, where you’ll assist customers using effective selling techniques and in-depth product knowledge. In addition to serving customers, you'll also help keep the store organized and stocked, performing various tasks like replenishing merchandise and maintaining a clean environment. The ideal candidate has at least a year of specialty retail sales experience and brings a customer-focused mindset along with a passion for pop culture. Saturdays and Sundays are key, so make sure you can commit. Join our fun environment where every day brings opportunities to embrace your inner fandom and work with characters that resonate with millions worldwide. If you're excited about the prospect of joining the Funko family as a Part Time Retail Store Associate, we’d love to meet you and see your superpowers in action!

Frequently Asked Questions (FAQs) for Part Time Retail Store Associate Role at Funko
What are the requirements for the Part Time Retail Store Associate position at Funko?

To become a Part Time Retail Store Associate at Funko, candidates should have at least one year of specialty retail sales experience and a high school diploma or equivalent. A passion for pop culture and excellent communication skills are essential, as you'll interact with customers regularly in the engaging retail environment of Funko.

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What is the salary for the Part Time Retail Store Associate at Funko?

The starting base salary for the Part Time Retail Store Associate position at Funko is $17.00 per hour. Additionally, Funko offers a 401(K) plan with matching contributions, providing a competitive compensation package for employees.

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What does a typical day look like for a Part Time Retail Store Associate at Funko?

A typical day for a Part Time Retail Store Associate at Funko involves providing exceptional customer service, utilizing effective selling techniques, and sharing product knowledge to help customers make informed decisions. You will also be involved in restocking merchandise and ensuring the store maintains a welcoming atmosphere for fans of all ages.

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Is weekend availability required for the Part Time Retail Store Associate role at Funko?

Yes, the Part Time Retail Store Associate position at Funko requires availability on Saturdays and Sundays. These days are essential for accommodating the busy customer traffic that often occurs in our flagship retail store.

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What kind of customer service skills are needed for a Part Time Retail Store Associate at Funko?

Ideal candidates for the Part Time Retail Store Associate role at Funko should possess strong customer service skills, including effective communication, problem-solving abilities, and a friendly demeanor. Being knowledgeable about Funko products and pop culture will greatly enhance the customer experience.

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How can I apply for the Part Time Retail Store Associate position at Funko?

To apply for the Part Time Retail Store Associate position at Funko, interested candidates should prepare their resume and highlight relevant retail experience, particularly focusing on customer engagement and sales roles. Details about the application process can often be found on Funko's official website or through networking opportunities.

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What type of benefits does Funko offer to Part Time Retail Store Associates?

Funko offers various benefits to Part Time Retail Store Associates, including a starting hourly wage of $17.00, a 401(K) plan with company matching, and the opportunity to work in a fun and dynamic retail environment surrounded by beloved pop culture characters.

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Common Interview Questions for Part Time Retail Store Associate
How would you handle a difficult customer as a Part Time Retail Store Associate at Funko?

When handling a difficult customer, it's essential to remain calm and listen actively to their concerns. Acknowledge their feelings and express a willingness to help. Using your product knowledge, offer a solution or alternative that addresses their issue. Demonstrating empathy can turn a negative experience into a positive one.

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Can you describe a time when you provided exceptional customer service in a retail environment?

In your answer, highlight specific instances where you went above and beyond for a customer. Describe how you identified their needs, tailored your recommendations accordingly, and ensured they left the store satisfied. Use metrics if applicable, such as increased sales or positive customer feedback, to showcase your impact.

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What do you know about Funko and its products?

Research Funko's history, its iconic Pop! Vinyl figures, and the range of characters it represents. Highlight your understanding of Funko's mission to celebrate pop culture and your personal connection to its products. Demonstrating genuine passion will show why you're a great fit for the role.

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How do you prioritize tasks when the store is busy?

Explain the importance of staying organized and flexible during busy times. Discuss your strategies for prioritizing customer service and sales while also handling replenishment and store upkeep. Mention any tools or systems you might use to help manage time effectively.

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What selling techniques do you find most effective in retail?

Share your favorite selling techniques, such as open-ended questions to understand customer needs, suggesting complementary products, or utilizing urgency tactics like limited-time offers. Tailor your techniques to align with Funko's unique customer base and the pop culture environment.

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How comfortable are you using a POS system, and can you describe your experience?

Express your familiarity with POS systems, including any specific systems you've used in previous roles. Detail your experience processing transactions accurately, troubleshooting issues, and maintaining the flow of sales during peak hours. Highlight any training you've received on cash handling and point-of-sale management.

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How do you stay up-to-date on pop culture trends?

Discuss your methods for staying informed about pop culture, such as following online forums, social media accounts of influencers, and watching relevant shows or movies. Sharing your enthusiasm for continuous learning will resonate with Funko's mission and values.

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Describe your approach to teamwork in a retail setting.

Emphasize your ability to collaborate with team members effectively. Discuss how you communicate, support colleagues during busy times, and contribute to a positive work environment. Real-life examples can help illustrate your teamwork style and how it enhances the customer experience.

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What do you enjoy most about working in retail?

Share your passion for interacting with customers, helping them find the perfect product, and being part of a dynamic environment. Discuss how working in retail allows you to connect with diverse individuals and engage with popular culture.

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What are your expectations from Funko as an employer?

Articulate your desire for a supportive and engaging work environment, opportunities for professional development, and a company culture that values creativity and passion for pop culture. Being clear about your expectations will show your commitment and understanding of Funko's values.

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F By Funko

Funko (NASDAQ: FNKO) is a leading pop culture lifestyle brand. We provide connection to pop culture with a product line that includes vinyl figures, action toys, plush, apparel, board games, housewares, NFTs and accessories. As the world’s largest...

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Part-time, on-site
DATE POSTED
November 24, 2024

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