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Trust & Safety Engineer

About the role

We're looking for an experienced trust and safety engineer to join our team.

Over the past year, we've grown from a private beta serving hundreds of active users to a hot AI tool growing faster everyday with millions of users hitting our servers from around the world at all hours of the day. Gamma.app never sleeps!

This position is an onsite role in San Francisco with a hybrid flexible work culture. You'll be expected to come in to our Potrero Hill office 3 days per week with a schedule that works best for you.

We're looking for candidates from diverse backgrounds who are interested in:

  • Building product features, platforms, and tooling to protect Gamma's platform from phishing, objectionable content, spam, account takeovers, and other fraud and abuse

  • Ensuring these systems scale to millions of users while maintaining high performance and availability

  • Moving fast and shipping to production daily

  • Working fully across our React Express NodeJS Postgres stack, mostly written in Typescript

  • Contributing to the vision and roadmaps for long-term Trust & Safety and articulating Gamma's overall approach and philosophy on Trust Engineering

Above all, we're looking for someone with a passion for keeping Gamma safe and secure, writing code, collaborating with various engineering teams and product managers, and solving new problems as Gamma grows. We care as much about your attitude and curiosity as your technical knowledge, and less about how long your resume is.

What you'll do:

  • Identify the largest gaps in our existing infrastructure for protection against fraud and abuse

  • Propose, validate, and socialize potential trust and safety improvements

  • Implement improvements while partnering with other engineers and product managers

  • Ship to production daily across our React Express NodeJS Postgres stack

  • Develop and maintain systems to detect and prevent malicious activity

  • Help build a scalable infrastructure that can support our rapid growth

  • Debug thorny and complex security issues without much to go on

  • Read and suggest improvements to our trust and safety architecture

Our ideal candidate has:

  • 5+ years experience as a software engineer, preferably with a focus on abuse/spam/fraud detection and prevention

  • A degree in computer science or related field

  • Strong proficiency in at least one programming language

  • Experience developing & implementing trust and safety features such as rate limiting, content detection, anomaly detection, and fraud detection

  • Experience writing and maintaining highly-available web APIs

  • Experience with event streaming systems like Redis Pubsub or Apache Kafka

  • Experience working in large complex production scale codebases

  • Passion for security and protecting users from bad actors

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Trust & Safety Engineer, Gamma

Are you an experienced Trust & Safety Engineer looking for your next adventure? Join our vibrant team at Gamma.app in San Francisco! As we continue to grow from a private beta to a fast-paced AI tool with millions of users, we need talent like you to help keep our platform secure from the likes of phishing, objectionable content, and account takeovers. We believe in a hybrid flexible work culture, so expect to collaborate in our Potrero Hill office three days a week, ensuring that you find a schedule that suits you best. Your role will involve building cutting-edge features and tooling to protect our users, while also developing scalable systems that maintain top-notch performance. You’ll work across our tech stack, mainly in React, Express, NodeJS, and Postgres, and you'll be encouraged to contribute to the vision of the Trust & Safety team. We’re all about passion, a curious mindset, and problem-solving skills. If you have over five years of engineering experience, a degree in computer science (or a related field), and a strong grasp on trust and safety measures like rate limiting and anomaly detection, you could be the perfect fit for us. Come help us make Gamma.app a safe space for everyone!

Frequently Asked Questions (FAQs) for Trust & Safety Engineer Role at Gamma
What type of projects can I expect to work on as a Trust & Safety Engineer at Gamma.app?

As a Trust & Safety Engineer at Gamma.app, you can expect to engage in a variety of projects, mainly aimed at enhancing our platform’s security. This includes building new features that detect and prevent malicious activities, integrating advanced fraud detection mechanisms, and collaborating on architectural improvements that facilitate scalability. With millions of users relying on our services, your contributions will have a direct impact on the safety and trustworthiness of Gamma.app.

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Common Interview Questions for Trust & Safety Engineer
What experience do you have with fraud detection systems as a Trust & Safety Engineer?

When answering this question, share specific examples of fraud detection systems you have designed or implemented. Highlight the technologies and methodologies you used and discuss any successes or challenges you faced in these projects, focusing on your role in those experiences.

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How do you prioritize tasks when working on security issues for a platform like Gamma.app?

Explain your approach to task prioritization, emphasizing the importance of assessing risk levels and understanding user impact. Illustrate how you have successfully balanced urgent issues with long-term projects in past roles to maintain overall system integrity.

Join Rise to see the full answer
Can you describe your familiarity with using React, NodeJS, and TypeScript for Trust & Safety features?

Outline your proficiency and experience with these technologies. Include examples where you have utilized React for building user interfaces that may involve trust and safety features, as well as how you have implemented backend services that support those functionalities using NodeJS and TypeScript.

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What strategies do you implement to keep up with the latest trends in security and fraud prevention?

Discuss your methods for staying informed about trends in the security landscape. This could include attending webinars, participating in forums, following influential thought leaders on social media, or taking part in ongoing education courses to enhance your knowledge base.

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Describe a time when you resolved a critical security vulnerability.

Provide a detailed account of the vulnerability, the steps you took to resolve it, and the outcome. Highlight your analytical skills, collaboration with other teams, and the measures you implemented to prevent future occurrences.

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What is your approach to communicating complex trust and safety issues to non-technical stakeholders?

Explain how you simplify technical jargon into relatable terms. Offer examples where you successfully communicated significant issues to stakeholders and how it impacted decision-making processes at your previous companies.

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How do you test and validate the effectiveness of trust and safety features?

Discuss the testing methods you prefer to ensure these features function as intended. Mention unit testing, A/B testing, and user feedback, and how you analyze data post-implementation to measure effectiveness.

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What do you consider when developing trust and safety roadmaps?

When answering this question, focus on key considerations such as user needs, business objectives, potential risks, scalability, and technological feasibility. Share any frameworks or methodologies you’ve used in past projects for developing roadmaps.

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Can you provide examples of how you have worked collaboratively with other teams?

Emphasize your teamwork skills and experiences. Share specific instances where you partnered with engineering, product management, or design teams to achieve common objectives related to trust and safety.

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How do you handle situations where there is insufficient data to debug security issues?

Describe your systematic approach to troubleshooting. Explain your problem-solving techniques, such as utilizing logs, user feedback, or exploratory testing, and how you work to gather data when faced with vague issues.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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