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Design Manager - Critical Facilities

Our Critical Facilities practice area is unique, having the ability to draw expertise from and collaborate with all of Gensler’s practice areas to serve clients based on the client’s industry—for example building teams of experts in Gensler’s Critical Facilities and Health and Wellness Practices to deliver data centers for healthcare providers. Beyond data centers, our critical facilities team delivers projects for high-performance/ research/ supercomputing, command and control centers, SCIFs, distribution and logistics, high-tech manufacturing, and various other technology-rich project types.

Your Role

As a Gensler Design Manager, you will leverage your attention to detail and interpersonal skills to deliver exceptional architectural projects on time and on budget. You will deploy resources to ensure that the work process flows smoothly and act as the primary liaison between the team and client. Your role is critical in the design and delivery of world-class Data Centers and other Critical Facilities projects. This is a great opportunity to join a highly creative, collaborative team while working on trendsetting architectural projects across a variety of industries.

What You Will Do

  • Implement one or more client projects through the leadership of project teams; Provide leadership to client and team by communicating project objectives, contract scope, terms, and schedule
  • Manage scheduling, budgets, staffing, and project set-up with clients, sub-contractors, vendors and contractors
  • Prepare project proposals and negotiate contracts and fees; bid projects to multiple general contractors
  • Track and manage financial performance of project for success (e.g., work plan, schedule, fees, change orders, billings and collections)
  • Manage project lifecycle; estimating, bidding, project kick-off, weekly coordination, punch list, turnover, opening, and project close-out
  • Collaborate with the project team members on design solutions and documentation
  • Guide project team in documentation, pricing through construction
  • Resolve complex technical / design issues
  • Develop project specifications
  • Communicate with consultants and authorities having jurisdiction

Your Qualifications

  • Bachelor’s or Masters degree in Architecture or related field
  • 10+ years of related experience, managing projects and teams
  • Must have Critical Facilities experience; completed data center projects
  • Professional license or certification preferred
  • LEED accreditation preferred
  • Experience negotiating project scope, fees, managing project financial performance, and ensuring fiscal responsibility for projects
  • Knowledge of building materials, specifications and construction techniques specific to core and shell architecture is required.
  • Strong knowledge of building codes, zoning, accessibility, and generally knowledgeable in jurisdictional processes is required.
  • Extensive experience in construction document preparation, including detailing and field observation.
  • Experience with project management software, such as MS Project, a plus
  • Strong Revit, Adobe Creative Suite (InDesign, Photoshop, Illustrator), Microsoft Office experience desired. AutoCAD, Sketchup, Rhino, Enscape, VRay also beneficial
  • Essential knowledge of engineering disciplines in coordinating highly technical infrastructure heavy projects
  • Demonstrated commitment to sustainability and sustainable building practices required; Portfolios should include at least 1 project with this particular focus, and candidates should be prepared to talk to this in their interview, especially built projects with LEED, Living Building Challenge, WELL Building Standard , Fitwell and /or Net Zero Building certification

**The base salary range will be estimated between $110-140k plus bonuses and benefits and contingent on relevant experience.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

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What You Should Know About Design Manager - Critical Facilities, Gensler

If you're a passionate design professional looking to make an impact, Gensler is seeking a Design Manager - Critical Facilities in New York. In this role, you'll dive into our unique Critical Facilities practice area, where collaboration and innovation are at the forefront. Imagine leading teams of experts in architecture and health and wellness to craft cutting-edge data centers that serve crucial industries like healthcare and technology. Your keen eye for detail and strong interpersonal skills will help you manage multiple projects, ensuring they're delivered on time and within budget. You'll act as the primary liaison between our talented team and our clients, guiding them from initial proposal to project close-out. Your responsibilities will range from managing schedules and budgets to resolving complex design challenges. We want someone who can not only lead projects but inspire a creative and collaborative spirit among the team. At Gensler, you’ll work on trendsetting architectural projects with a diverse range of clients, making every day a new adventure. With a bachelor's or master's in architecture and over ten years of experience behind you, especially with critical facilities and data centers, you're ready for this challenge. And don't forget—Gensler is committed to your professional growth! Join our supportive culture, where we champion work-life balance and sustainability, and be part of a firm that prizes top-notch design and the well-being of our team.

Frequently Asked Questions (FAQs) for Design Manager - Critical Facilities Role at Gensler
What are the main responsibilities of a Design Manager - Critical Facilities at Gensler?

As a Design Manager - Critical Facilities at Gensler, your primary responsibilities include implementing client projects, managing scheduling and budgets, preparing project proposals, and overseeing the entire project lifecycle from kickoff to close-out. You will also guide your team on design solutions, resolve technical issues, develop project specifications, and collaborate with various stakeholders, ensuring a seamless flow of communication.

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What qualifications are required for the Design Manager - Critical Facilities position at Gensler?

To succeed as a Design Manager - Critical Facilities at Gensler, candidates should hold a bachelor’s or master’s degree in architecture or a related field, with over ten years of relevant experience, particularly in managing critical facilities and data center projects. A professional license and LEED accreditation are preferred, along with a robust understanding of building codes, specifications, and sustainable building practices.

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How does Gensler support the professional development of its Design Managers?

Gensler offers robust professional development support for its Design Managers, including reimbursement for professional licenses, renewal fees, and tuition for eligible classes or programs. This emphasizes our commitment to helping you grow in your career while ensuring you have the resources to stay current in the field.

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What skills are essential for a Design Manager - Critical Facilities at Gensler?

Essential skills for a Design Manager - Critical Facilities at Gensler include strong project management abilities, effective communication, expertise in construction techniques, and knowledge of project management software. Additionally, familiarity with design software like Revit and Adobe Creative Suite as well as strong problem-solving skills are crucial for successfully navigating complex technical issues.

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What types of projects will a Design Manager - Critical Facilities work on at Gensler?

In this role, a Design Manager - Critical Facilities at Gensler will engage in diverse projects, primarily focusing on data centers for various sectors including healthcare, as well as high-performance computing facilities, command and control centers, and technology-rich manufacturing environments. This variety ensures a stimulating work experience and showcases cutting-edge design and engineering practices.

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Common Interview Questions for Design Manager - Critical Facilities
Can you describe your experience managing data center projects?

When answering this question, focus on specific data center projects you've managed. Highlight your role, the complexities faced, how you overcame them, and the project's successful outcomes. Be sure to demonstrate your understanding of critical facilities and your ability to lead teams effectively.

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What design management software are you proficient in?

Be prepared to discuss your experience with project management and design software, including any specific tools listed in the job description like Revit or MS Project. Mention how you've utilized these tools to enhance project tracking, documentation, and team collaboration.

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How do you ensure project budgets are adhered to?

In your response, share specific strategies you use to track project finances, such as creating detailed budgets, regular financial assessments, and working closely with accounting. Show that you understand the importance of fiscal responsibility and are proactive in managing costs.

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What steps do you take to resolve design conflicts within a project team?

Illustrate your conflict resolution strategies by sharing an example from your experience where you encountered a design issue. Emphasize your collaborative approach, how you facilitated dialogue among team members, and the successful resolution that resulted.

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How do you stay updated on industry trends in critical facilities?

Discuss how you engage with industry publications, attend conferences, and participate in professional networks to remain current with trends in critical facilities and data center design. Highlight a few recent trends you've incorporated into projects.

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What sustainability practices have you implemented in your designs?

Share specific examples of how you’ve integrated sustainable practices into your projects, such as using LEED standards or other certifications. Discuss outcomes or impacts these practices have brought about, reinforcing your commitment to sustainable design.

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Describe a challenging project and how you handled it.

Choose a project that required significant leadership or problem-solving skills. Detail the challenges you faced, your approach to addressing them, and the positive outcome, emphasizing lessons learned and strategies used.

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How do you prioritize tasks during a project lifecycle?

Describe your methods for prioritizing tasks, such as using project management software, creating timelines, and setting clear objectives. Explain how this helps keep teams informed and ensures project milestones are met.

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Can you share an example of a successful collaboration with clients?

Discuss a particular instance where your communication and collaboration led to a successful project outcome. Highlight your approach to understanding client needs and how you ensured their vision was realized throughout the design process.

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What role do you believe communication plays in design management?

Explain the significance of effective communication in your role, citing examples of how good communication has positively influenced project success. Talk about how it fosters teamwork and client satisfaction.

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We are guided by our mission to create a better world through the power of design, and the source of our strength is our people. By leveraging our diversity of ideas, our research and innovation, our shared values, and our One-Firm Firm culture, w...

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March 29, 2025

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