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Job details

Customer Operations Specialist (KYC)

GoCardless is a company supporting businesses with bank payments and provides a unique opportunity for a Customer Operations Specialist (KYC) who is enthusiastic and detail-oriented.

Skills

  • Customer support experience
  • KYC knowledge
  • Fluent English
  • Attention to detail
  • Problem-solving skills

Responsibilities

  • Support GoCardless customers mainly by email and phone
  • Conduct customer onboarding verification checks
  • Monitor existing customer base for compliance
  • Screen customers against sanctions lists
  • Accompany customers during onboarding

Education

  • Bachelor's degree preferred in relevant field

Benefits

  • Dedicated support and medical cover
  • Work away scheme for up to 90 days
  • Hybrid workplace model
  • Employee equity
  • Generous holiday allowance
To read the complete job description, please click on the ‘Apply’ button
GoCardless Glassdoor Company Review
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GoCardless DE&I Review
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CEO of GoCardless
GoCardless CEO photo
Hiroki Takeuchi
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Average salary estimate

$22800 / YEARLY (est.)
min
max
$20400K
$25200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$20,400/yr - $25,200/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 7, 2025

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