Manager, Software Engineering (Integrations)

The Manager, Software Engineering (Integrations) at GoFundMe is primarily responsible for leading a team of engineers in developing and maintaining our integrations platform. This role will oversee technical leadership, ensuring high-quality native Salesforce integrations and implementing our Integration Platform as a Service (iPaaS) solutions. Additionally, the manager will conduct performance reviews, foster a collaborative environment, and partner with various stakeholders to deliver impactful solutions aligned with GoFundMe's objectives.

To qualify for the Manager, Software Engineering (Integrations) position at GoFundMe, candidates should have a Bachelor’s degree in Computer Science or a related field, with at least five years of relevant software engineering experience and a minimum of three years in engineering management. Candidates should also possess a strong understanding of Salesforce platform architecture, APIs, and integration design patterns.

Preferred experience for the Manager, Software Engineering (Integrations) role at GoFundMe includes expertise in large-scale system integrations and familiarity with Agile practices and DevOps processes. Additional credentials such as Salesforce certifications or experience implementing iPaaS solutions (e.g., MuleSoft) can also be beneficial for candidates interested in this position.

At GoFundMe, the work environment for a Manager, Software Engineering (Integrations) is collaborative and innovative, with a hybrid model allowing for flexibility. Employees are encouraged to work from home while also having the opportunity to engage with their teams in the San Francisco office. This blend creates an atmosphere where ideas flourish, and teams can celebrate successes together.

The Manager, Software Engineering (Integrations) plays a pivotal role in enhancing GoFundMe's mission. By overseeing the development of integrations that streamline operations and improve accessibility, this leader helps to ensure that our technology effectively connects supporters with causes. Their work directly contributes to our overarching goal of becoming the most helpful place in the world.

In a hybrid work environment, effective communication is key. I focus on setting clear expectations, scheduling regular check-ins, and utilizing collaborative tools to keep everyone aligned, while also creating opportunities for team bonding, both virtually and in-person.

My experience with Salesforce integrations involves managing projects that connect various platforms with Salesforce to enhance data flow and user experiences. I’ve overseen the implementation of native integrations and custom solutions, ensuring they meet organizational goals and comply with best practices.

I tailor my mentoring approach by understanding each engineer's unique strengths and areas for growth. I encourage regular one-on-one meetings and use pair programming sessions to provide real-time feedback, guiding them through complex problems while building their confidence.

I prioritize projects based on their impact, alignment with business objectives, and resources available. Collaborating with stakeholders is essential in this process to ensure that we’re delivering the right solutions at the right time.

Best practices for building scalable integration solutions involve modular design, thorough documentation, and continuous monitoring. It's crucial to ensure integrations can adapt to evolving requirements, and regular performance reviews will help identify areas for improvement.

Certainly! One complex project I managed involved integrating Salesforce with multiple CRM platforms. This required detailed planning, cross-team collaboration, and rigorous testing to ensure that data synchronization was seamless and reliable, ultimately enhancing user experience.

I stay updated on integration technology trends by subscribing to industry newsletters, participating in webinars, and attending conferences. Networking with peers also provides valuable insights and perspectives on emerging tools and methodologies.

To ensure high-quality delivery, I implement a thorough testing process that includes unit, integration, and user acceptance testing. Additionally, continuous feedback from stakeholders helps identify areas for refinement early, allowing for adjustments before final delivery.

I handle technical challenges by promoting an open communication culture, encouraging team members to voice concerns quickly. We assess challenges as a team, brainstorming potential solutions while leveraging our collective expertise to overcome obstacles effectively.

I am drawn to GoFundMe’s mission of helping people and believe that my technical skills and experience in leading engineering teams can contribute significantly to this cause. Furthermore, the opportunity to innovate while making a positive impact aligns perfectly with my personal and professional values.