People Operations Partner (Remote, UK)

The People Operations Partner at Grafana Labs is responsible for a wide array of functions that help manage our growing international team. This includes overseeing global immigration adherence, staying updated on worldwide employment laws, developing compliance documentation, and collaborating with various departments like Legal and Finance. Your role will be crucial in ensuring that our policies remain compliant and effective as we scale.

To succeed as a People Operations Partner at Grafana Labs, you should have strong generalist experience along with specific skills in immigration processes and compliance management. A background in business partnering or HR advisory is beneficial, though not required. It’s essential to have solid project management skills, and you must thrive in a fast-paced, startup atmosphere.

Compliance is a key focus for the People Operations Partner at Grafana Labs. You will ensure adherence to global immigration laws, assist with company policies' alignment with legal standards, and develop crucial documentation and templates. You’ll partner with various teams to reinforce audit processes and maintain robust organizational compliance.

As a People Operations Partner at Grafana Labs, you’ll work on diverse initiatives that may include immigration management, mergers and acquisitions, global entity establishment, and the optimization of internal processes. This role invites innovation and encourages you to implement effective solutions across various levels of the business.

The work culture at Grafana Labs is dynamic, inclusive, and heavily centered on collaboration and innovation. As a fully remote company, we place great emphasis on building strong virtual relationships, maintaining clear communication, and creating a supportive environment where your contributions as a People Operations Partner are valued and recognized.

When answering this question, consider outlining a specific example where you faced uncertainty, how you assessed the situation, and the steps you took to move forward while keeping stakeholders informed. It’s important to emphasize your problem-solving skills and ability to remain composed under pressure.

In your answer, detail your experience with immigration processes, perhaps discussing a specific instance where you successfully managed a complex sponsorship case or compliance project. Highlight the importance of staying informed about changes in regulations and how you proactively educate stakeholders.

Discuss your approach to communication and engagement. Consider sharing tools or methods you've used to foster connections, such as regular check-ins, collaborative projects, and virtual team-building activities that have helped you maintain rapport despite geographical differences.

Focus on your organizational skills and how you manage competing priorities. Describe any project management tools or methodologies you utilize to track progress and communicate with stakeholders, ensuring that you meet deadlines and maintain quality even under pressure.

Explain your familiarity with mergers and acquisitions and how you've contributed in past roles. This could include managing integration processes, ensuring compliance with all employment laws, or supporting cultural alignment between merging organizations.

Highlight your planning and communication skills. You might detail a past project where you introduced a new process, the steps you took to assess the team's needs, how you communicated the changes, and how you gathered feedback to refine the implementation.

Discuss how you ensure HR policies are aligned with legal requirements and organizational goals. Share your experience in drafting policies, seeking stakeholder input, and continuously reviewing them to ensure they remain relevant and compliant.

Mention how you leverage resources such as professional networks, online courses, legal updates, or memberships in HR associations to keep abreast of changes. Highlight any specific examples of how this knowledge has helped you implement effective practices in previous roles.

Share a relevant example that demonstrates your conflict resolution skills. Outline the situation, your approach to understanding both perspectives, and the outcome. Emphasize the importance of empathy, communication, and cooperation in resolving disputes.

Define metrics such as employee satisfaction and retention rates, compliance scores, and project completion rates. Discuss how you would measure these metrics and use them to guide your initiatives and improve organizational effectiveness.