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Manager of Outreach and Education, MSW

Calling All Exceptional Social Work Leaders!

Join Our Team: Manager of Outreach and Education

Location: Covina, CA

Salary range: $90K to $102K, plus full benefits, 17 days' vacation, and a 401 (k) bonus and matching!

Schedule: Flexible! 3 days WFH, 2 days onsite, Monday through Friday, 9 am—5 pm. Occasional weekends and evenings and travel are required.

Masonic Homes of California is a non-profit organization that provides comprehensive services to seniors, adults, and families. From assisted living and memory care to case management and financial support, we provide personalized support tailored to everyone's needs. We are committed to helping members of the Masons of California and their families, a fraternal organization boasting over 50,000 members from diverse backgrounds, as well as those without Masonic affiliation.

Position Overview: We seek a dynamic, experienced, hands-on Manager of Outreach & Education to lead our statewide Community Outreach Program (Lodge Outreach) and MSW Internship Program. This role is pivotal in enhancing member education, expanding community outreach, and developing training materials to support our mission. The ideal candidate will have a strong background in social work, exceptional leadership skills, and a passion for community engagement.

Oversee and facilitate the  Lodge Outreach Program in California. Here's how the program works:

  1. Masonic Outreach Services (MOS) staff train volunteer Masons to be district-level "training coordinators."
  2. Training coordinators return to their districts to teach lodge leaders and volunteer Masons from each lodge how to identify members in need, access MOS social service and financial resources, and outreach best practices.
  3. Masonic leadership training coordinators meet quarterly to expand their knowledge, collaborate on community outreach efforts, and identify and share best practices.

Lodge Outreach Program:

  • Oversee and facilitate the Lodge Outreach Program in Northern California. Provide direct supervision and support to the Community Outreach Educator in southern California.
  • Develop, update, and deliver comprehensive training materials to educate lodge leadership on Masonic Assistance programs and outreach best practices.
  • Offer guidance and support to lodge leaders to enhance their outreach efforts.
  • Leverage technology to enhance training, education, and engagement with lodge members.
  • Implement and expand the Lodge Outreach Program, including developing initiatives to boost participation and engagement.
  • Conduct presentations and workshops at lodges and leadership retreats to increase program visibility and effectiveness.
  • Develop and utilize metrics to evaluate program success and prepare reports for the Director of Masonic Assistance and Outreach using Salesforce and other tools.

MSW Internship Program:

  • Design and manage the annual curriculum for the MSW Internship Program.
  • Serve as the Field Instructor for 1-2 MSW interns annually, providing direct supervision and mentorship.
  • Provide indirect supervision to MSW interns under the Community Outreach Educator's guidance.
  • Collaborate with Schools of Social Work to promote the program and recruit interns.
  • Facilitate client-intern matching to ensure impactful, supportive counseling.
  • Offer clinical guidance and oversee the MOS Social Circle virtual socialization program, including training interns to facilitate virtual social groups.

Collaboration and Strategic Development:

  • Contribute to the development and execution of operational and strategic goals for the MOS Department.
  • Work closely with other departments and Grand Lodge entities to align with organizational objectives and support the MOS mission.
  • Perform additional duties to support the department and organization's goals.
  • Education: Master's Degree in Social Work required.
  • Experience: Experience in social work, community outreach, program management, and staff training is preferred. A background in mental health settings and working with senior populations is also preferred.
  • Skills: Proven ability to engage and inspire audiences, build positive relationships, and create high-quality training processes. Excellent writing, presentation, and interpersonal skills are essential.
  • Technical Proficiency: Proficient in Microsoft Office Suite, presentation applications, and social media. Experience with Salesforce is highly desirable.
  • Licensing: Must have a valid California driver's license and a clean driving record. Must be willing to travel throughout the state by automobile and air.

At the Masons of California, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skills, and great ethical standards with the opportunities to advance your career.

In return for your skills, you will be offered:

  • A work environment focused on teamwork and support
  • Excellent health, wage replacement and other benefits for you and your family’s well-being
  • A generous contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan
  • Investment in your growth through Tuition Reimbursement

Average salary estimate

$96000 / YEARLY (est.)
min
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$90000K
$102000K

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What You Should Know About Manager of Outreach and Education, MSW, Grand Lodge, Masonic Homes & Acacia Creek

Are you an outstanding social work leader looking to make a significant impact? Join Masonic Homes of California as the Manager of Outreach and Education! In this dynamic role based in beautiful Covina, CA, you will lead our vital Community Outreach Program and MSW Internship Program. With a salary range of $90K to $102K as well as generous benefits including 17 days of vacation, flexible scheduling, and a 401(k) match, this is an opportunity not to be missed. You'll oversee the Lodge Outreach Program, supporting volunteer Masons in training to identify community needs and implement best practices effectively. Are you passionate about community engagement? You'll develop training materials that empower lodge leaders and present workshops designed to enhance outreach effectiveness. Your expertise in social work will shine as you manage the MSW Internship Program, serving as a mentor and guiding interns to provide impactful counseling. We value collaboration and strategic development here at Masonic Homes, where you’ll work closely with other departments to align our outreach efforts with our humanitarian mission. If you have a Master's Degree in Social Work and experience in community outreach or program management, we want you on our team! Join us in a workplace that values teamwork and personal growth, where your skills will be recognized, and your career will flourish.

Frequently Asked Questions (FAQs) for Manager of Outreach and Education, MSW Role at Grand Lodge, Masonic Homes & Acacia Creek
What are the responsibilities of the Manager of Outreach and Education at Masonic Homes of California?

As the Manager of Outreach and Education at Masonic Homes of California, you will oversee the statewide Community Outreach Program, manage the MSW Internship Program, and develop training materials for lodge leaders. Your role will include supervising community outreach educators, facilitating workshops, and enhancing the engagement of the Masonic community by offering guidance in outreach practices.

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What qualifications do I need to apply for the Manager of Outreach and Education position at Masonic Homes of California?

To apply for the Manager of Outreach and Education role at Masonic Homes of California, you must possess a Master's Degree in Social Work and have experience in social work, community outreach, and program management. Preference will be given to candidates with a background in mental health settings and experience working with senior populations.

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How can the Manager of Outreach and Education impact the community at Masonic Homes of California?

The Manager of Outreach and Education plays a crucial role in Masonic Homes of California by developing educational programs that train lodge leaders in identifying community needs. Your work in refining outreach practices will directly enhance the quality of support provided to members of the Masons of California and their families, ensuring they receive the assistance they need.

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What professional development opportunities are available for the Manager of Outreach and Education at Masonic Homes of California?

At Masonic Homes of California, we prioritize the professional growth of our team members. The Manager of Outreach and Education will have access to tuition reimbursement, leadership training, and various workshops designed to enhance skills and knowledge in outreach and education processes.

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What does a typical day look like for the Manager of Outreach and Education at Masonic Homes of California?

A typical day for the Manager of Outreach and Education at Masonic Homes of California includes leading workshops, developing training materials, overseeing the Lodge Outreach Program, coordinating with MSW interns, and meeting with various stakeholders to align outreach efforts with organizational goals. You will enjoy a flexible work schedule that blends remote work with necessary onsite commitments.

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Common Interview Questions for Manager of Outreach and Education, MSW
How do you plan to initiate community outreach programs as the Manager of Outreach and Education?

In my role as Manager of Outreach and Education, I would first conduct a thorough needs assessment to understand the specific challenges within the community. Building relationships with lodge leaders and local organizations would also be fundamental, as would leveraging technology to facilitate communication and training.

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Can you describe your experience with training and development in a social work context?

I have developed and implemented comprehensive training programs for various groups, focusing on best practices in community outreach and social service delivery. My approach has always emphasized practical skills and real-world applications, inviting feedback for continuous improvement.

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What strategies would you use to enhance engagement in the Lodge Outreach Program?

Enhancing engagement in the Lodge Outreach Program would involve creating relevant, interactive training sessions that encourage participation. I would utilize feedback to fine-tune our initiatives and emphasize success stories to motivate lodge leaders and members.

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How do you evaluate the success of training programs and outreach efforts?

I believe in a data-driven approach to evaluation. By utilizing metrics and participant feedback, I would assess both the qualitative and quantitative aspects of our training programs. Regular reporting and adjustment of strategies based on outcomes are key to continuous improvement.

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How would you handle conflicts that arise within a community outreach team?

I would approach conflicts with open communication, first allowing individual perspectives to be shared. My goal would be to facilitate a collaborative discussion to arrive at a resolution that honors everyone's input and reinforces team unity.

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What role does mentorship play in your management style?

Mentorship is vital to my management style. I view it as an opportunity to foster potential and provide guidance tailored to the individual needs of team members. I prioritize regular check-ins to ensure they feel supported and set up for success.

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Can you provide an example of how you've effectively collaborated with other departments?

In a previous role, I worked closely with both the outreach and finance departments to develop a budget for a community initiative. We communicated extensively to align our goals and ensure that our outreach strategies were appropriately funded and effectively executed.

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How do you incorporate technology into your outreach and education programs?

I leverage various technology tools such as virtual training platforms and social media to enhance outreach efforts. For instance, I utilize video conferencing to connect with lodge leaders in remote areas and provide engaging online training sessions.

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What do you believe is the most crucial quality of a Manager of Outreach and Education?

I believe the most crucial quality is the ability to inspire and engage others. This role requires a leader who can motivate teams to excel and instill a sense of purpose in their outreach efforts, ensuring the community receives the support it needs.

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What excites you about the possibility of working as the Manager of Outreach and Education at Masonic Homes of California?

The opportunity to make a tangible impact in the community truly excites me. Masonic Homes of California’s commitment to helping families and seniors aligns with my passion for social work, and I am eager to contribute my skills to such a meaningful mission.

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The Masonic Homes is a charitable organization devoted to helping our communities and families live well and achieve meaningful and rewarding lives. We provide residential communities, statewide outreach services, financial support, and care manag...

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Full-time, hybrid
DATE POSTED
January 5, 2025

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