Strategic Customer Success Manager
Skills
- Outstanding communication skills
- Strong problem-solving abilities
- Technical aptitude in CRM systems
- Ability to lead cross-functional collaborations
Responsibilities
- Develop and maintain knowledge of customer landscapes.
- Build relationships with C-suite executives.
- Create and execute strategic plans for customer success.
- Conduct regular business reviews and manage escalations.
- Collaborate with cross-functional teams to fulfill customer needs.
Education
- Bachelor’s degree in a relevant field
- 5+ years in a strategic account management or customer success role
Benefits
- Flexible Paid Time Off
- Home Office reimbursement stipend
- Multiple Health insurance options
- 401k with company match
- Equity Program Eligibility
- Three months of paid maternity leave
- Company-paid Life Insurance
- Disability insurance
Average salary estimate
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Founded in 2013, Greenlight Guru is a computer software company that designs quality management software specifically for the medical device industry. Greenlight Guru is located out of Indianapolis, Indiana.
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