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Groundskeeper - Sabo Village

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.JOB DESCRIPTION SUMMARYEnsures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team membersJOB DESCRIPTIONEssential Responsibilities:1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.4. Changes all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.5. Distributes notices and communications to residents as necessary.6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.8. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.Required Licenses or Certifications:• Incumbents must have valid driver’s license to operate a golf cart on property.#LI-AK1Additional Compensation:• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.Robust Benefits Offered*:• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).• 401(k) with Company Match up to 6% of pay after 6 months of service.• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).• Employee Assistance Program.• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.• Charitable giving program and benefits.• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.
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What You Should Know About Groundskeeper - Sabo Village, Greystar

If you’re looking for an engaging and fulfilling opportunity as a Groundskeeper at Sabo Village in Houston, TX, then look no further! At Greystar, a leader in the global real estate industry, we take pride in maintaining the beauty and appeal of our communities, and we need someone special to help us do just that. As a Groundskeeper, you’ll be the go-to person for ensuring that our grounds, amenities, and overall curb appeal reflect our high standards. Your day will consist of inspecting the neighborhood, removing litter and debris, and maintaining a clean, welcoming environment for residents and guests alike. You’ll also assist in getting vacant apartments ready for new residents, change locks in line with company policies, and address minor service requests. Your keen eye for detail and dedication to service will shine as you help distribute important notices to residents and communicate essential information to your supervisors. Plus, your interactions will be filled with respect and patience, especially when addressing residents’ concerns about maintenance. Not only does our team value hard work and dedication, but we also believe in providing a supportive environment where your safety and well-being are priorities. With a competitive benefits package, including health insurance, paid time off, and a 401(k) plan, Greystar supports your personal and professional life every step of the way. Join us and make Sabo Village an exceptional place to call home!

Frequently Asked Questions (FAQs) for Groundskeeper - Sabo Village Role at Greystar
What are the primary responsibilities of a Groundskeeper at Sabo Village?

As a Groundskeeper at Sabo Village, your primary responsibilities will include maintaining the cleanliness of the community, removing litter, pet droppings, and debris from common areas. You’ll also assist with the make-ready process for vacant apartments, manage minor service requests, and ensure that amenities like pool gates are functional and safe. Additionally, you’ll communicate with residents and provide customer service, ensuring everyone has a pleasant experience in our community.

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What qualifications do I need to work as a Groundskeeper at Greystar?

To work as a Groundskeeper at Greystar's Sabo Village, you’ll need a valid driver’s license for property operation. While previous experience in groundskeeping or maintenance is beneficial, it's not strictly required. The most important qualifications are a strong work ethic, attention to detail, and the ability to engage positively with residents and team members. We'll provide the necessary training to ensure you’re successful!

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How does Greystar support the Groundskeeper role at Sabo Village?

Greystar fully supports its Groundskeepers by offering competitive salaries, a robust benefits package, and eligibility for bonus programs. We emphasize safety in the workplace with ongoing training and participation in safety meetings. Additionally, we believe in fostering talent through professional development and growth opportunities within our organization, ensuring you never feel stuck in your role.

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What does a typical day look like for a Groundskeeper at Sabo Village?

A typical day for a Groundskeeper at Sabo Village includes inspecting the property throughout the day, cleaning common areas, responding to service requests, and assisting with the make-ready process. You’ll spend time outdoors, ensuring the grounds are tidy and appeal to residents. Your friendly interactions with residents will also make your day fulfilling as you provide them with excellent service and support.

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Are there opportunities for advancement for Groundskeepers at Greystar?

Yes! Greystar values employee growth and offers numerous advancement opportunities for dedicated Groundskeepers. With your commitment and relevant experience, you may be able to progress into supervisory roles or specialized maintenance positions. We believe in promoting from within and investing in our team’s development to help you reach your career goals.

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Common Interview Questions for Groundskeeper - Sabo Village
How do you approach maintaining grounds in a busy community?

When maintaining grounds in a busy community, I focus on creating a daily routine that prioritizes high-traffic areas. Regular inspections help me identify and address issues promptly, ensuring the community looks inviting at all times. I also communicate with residents to gather feedback, helping me understand areas that may require extra attention.

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Can you describe your process for handling minor service requests?

Handling minor service requests involves first assessing the situation and determining the necessary steps to resolve the issue. I prioritize requests based on urgency and ensure I have the right tools or equipment to complete the task efficiently. Communication with residents is also crucial, as I keep them informed about when to expect assistance and follow up to ensure their satisfaction.

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What steps do you take to ensure the safety of the property?

To ensure the safety of the property, I conduct regular inspections of all amenities, such as pool areas and playgrounds, to identify and address any hazards. I also work closely with my team to adhere to safety protocols and participate in ongoing training sessions. Reporting and documenting any safety concerns helps maintain a safe environment for everyone.

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How do you prioritize your tasks when there are multiple demands on your time?

When faced with multiple demands, I prioritize tasks based on urgency and impact on resident satisfaction. I create a plan for the day, focusing on high-priority items first. Maintaining flexibility is key, as I’m ready to adjust my plan as new requests arise while still ensuring critical tasks are completed on time.

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How would you handle a resident complaint about maintenance services?

Handling a resident complaint starts with active listening to understand their concerns fully. I approach the situation with empathy and professionalism, assuring the resident that their issue is important to me. I then take the necessary steps to address the complaint promptly, following up with the resident to confirm their satisfaction with the resolution.

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What tools or equipment are you familiar with for groundskeeping work?

I’m familiar with a range of tools and equipment commonly used in groundskeeping, including leaf blowers, lawnmowers, pressure washers, and hand tools like shovels and rakes. I maintain them well to ensure they are always in good working order and understand how to use them safely and effectively for various tasks.

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How do you demonstrate strong customer service skills as a Groundskeeper?

Demonstrating strong customer service skills means treating each resident with respect and friendliness. I prioritize effective communication, showing genuine interest in their concerns and maintaining a positive attitude even in challenging situations. Making residents feel heard and valued contributes significantly to a positive community atmosphere.

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Explain your experience with cleaning and maintaining amenities.

I have substantial experience cleaning and maintaining amenities, such as pools and clubhouses. This involves regularly checking and cleaning these facilities, ensuring compliance with safety regulations. I take pride in making amenities presentable and enjoyable for residents, which includes responding to maintenance needs swiftly to prevent larger issues.

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What motivates you in a Groundskeeping role?

In a Groundskeeping role, I’m motivated by the satisfaction of contributing to a clean, safe, and vibrant community. Seeing residents enjoying the environment I help maintain is incredibly rewarding. I also find fulfillment in the diversity of tasks and the opportunity to work outdoors, making each day unique and engaging.

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How do you stay organized in your Groundskeeping duties?

I stay organized by using checklists and maintaining a daily schedule that outlines my tasks. This helps me keep track of what needs attention and ensures I’m not overlooking anything. I also prioritize communication with my team, enabling us to work collaboratively and support each other's efforts effectively.

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Greystar was founded in 1993 with just under 9,000 unites under management and has grown to be the Global Leader in Rental Housing by: - Providing industry-leading services for institutional owners and investors globally. - Establishing a las...

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Full-time, on-site
DATE POSTED
December 7, 2024

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