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Senior Growth and Digital Manager

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

Your impact

In this role, you will be responsible for defining and managing Handshake's omni-channel digital and offline advertising campaigns to meet user acquisition and pipeline growth targets for both our enterprise and self-service products. Reporting to the Senior Manager, Demand and Campaign Marketing, you will own the execution, optimization, and operations of paid media and growth channels, working to improve campaign performance through testing and innovation. You will manage a variety of channels including paid search, paid social, display, radio, print-media, out-of-home and more, while developing forecasts and budgets for these initiatives. The role requires analyzing campaign effectiveness and providing actionable insights for continuous optimization, while designing scalable, predictable, and repeatable lifecycle programs to drive sustainable growth and achieve growth targets. 

Your role

  • Define and manage digital and offline advertising strategy to achieve acquisition targets and lower customer acquisition costs
  • Own operations, optimization, and execution across all paid and growth channels to deliver against acquisition and ROI (quality) goals for the business
  • Test and optimize on a per-channel basis to improve campaign performance
  • Identify and deliver innovation opportunities to bring fresh, creative thinking to ensure Handshake leverages digital, offline advertising, and product growth to the fullest extent
  • Understand the full buyer’s journey from awareness to conversion and proactively consider how growth marketing can support at every stage in the journey 
  • Drive reporting and analysis on campaign and channel effectiveness to provide actionable insights and make informed decisions for continuous optimizations across operations, targeting, creative, and landing pages
  • Manage channels which include paid search, paid social, radio, video, display/programmatic, sponsored content, YouTube. 
  • Develop forecasts and budgets, driving and executing spend optimization decisions rapidly
  • Ability to A/B test and draft compelling messaging to convert audiences across channels 
  • Build net new processes and roadmaps to scale emerging media

Your experience

  • 5-7+ years proven experience in B2B SaaS performance marketing, digital marketing, or a growth marketing role 
  • Strong business acumen with demonstrated success implementing paid digital performance media channels including digital and offline 
  • Demonstrated success driving new customer acquisition using segmentation, personalization and triggered communications
  • Experience paid search, paid social, display, radio, OOH, and programmatic 
  • Fluency with digital ad channel data, metrics, measurement, and analytics
  • Ability to lead multiple initiatives and deliver under tight deadlines
  • Experience building strong rapport and partnership with Demand Generation, MOPS, GTM Ops, and Product
  • Proficiency with Salesforce, LinkedIn Advertising Platform, Google Ads  
  • Product-led growth experience is a plus
  • Must be willing to work in the San Francisco or NYC office 3 days per week on Mondays, Wednesdays, and Thursdays

Compensation range

  • $125,000 - $150,000 + RSUs 

**Note this role is based out of San Francisco, CA or New York, NY and required 3 days a week in office (Monday, Wednesday, Thursday)

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About us

Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake’s network is where career advice and discovery turn into first, second, and third jobs. Nearly 1 million companies use Handshake to build their future workforce—from Fortune 500 to federal agencies, school districts to startups, healthcare systems to small businesses. Handshake is built for where you’re going, not where you’ve been.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.

What we offer

At Handshake, we'll give you the tools to feel healthy, happy and secure.

Benefits below apply to employees in full-time positions.

  • 💰 Equity and ownership in a fast-growing company.
  • 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • 💝 Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • 💻 Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • 📚 Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
  • 💰 Financial coaching through Origin to help you through your financial journey.
  • 🛜 Monthly internet stipend and a brand new MacBook to allow you to do your best work.
  • 🚃 Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
  • 🥗 Free lunch provided twice a week across all offices.
  • 🤝 Referral bonus to reward you when you bring great talent to Handshake.

(US-specific benefits, in addition to the first section)

  • 🏦 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
  • 🍼 Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly.

(UK-specific benefits, in addition to the first section) 

  • 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
  • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
  • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

(Germany-specific benefits, in addition to the first section)

  • 🏝 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
  • 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
  • 🧘 Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
  • 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.

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Average salary estimate

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$125000K
$150000K

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What You Should Know About Senior Growth and Digital Manager, Handshake

Are you ready to take your marketing skills to the next level? Handshake is searching for a dynamic Senior Growth and Digital Manager to join our team in San Francisco, CA. In this exciting role, you'll be at the forefront of defining and managing our omni-channel digital and offline advertising campaigns, ensuring we hit our user acquisition and pipeline growth targets for both our enterprise and self-service products. Reporting directly to the Senior Manager of Demand and Campaign Marketing, you'll oversee the execution, optimization, and operations of various paid media and growth channels. It's a chance to unleash your creativity while managing campaigns across paid search, social media, radio, print, and more. Your analytical prowess will shine as you evaluate campaign effectiveness and share actionable insights for continuous improvement. Your mission will focus on delivering innovative growth marketing strategies that drive engagement and conversion while collaborating closely with teams like Demand Generation and MOPS to enhance our outreach. So, if you have a passion for data-driven marketing and a knack for crafting compelling messages, we’d love to see you bring your experience of 5-7+ years in B2B SaaS performance marketing to Handshake. Join us and be a part of a diverse and inclusive team that's changing the landscape of career opportunities for Gen Z. Let's grow together!

Frequently Asked Questions (FAQs) for Senior Growth and Digital Manager Role at Handshake
What are the responsibilities of a Senior Growth and Digital Manager at Handshake?

As a Senior Growth and Digital Manager at Handshake, you will define and manage both digital and offline advertising strategies to achieve user acquisition targets and lower customer acquisition costs. You’ll be responsible for the operations, optimization, and execution of growth channels including paid search, paid social, and display media, and you will test and improve campaign performance through data-driven insights. Your role will also require you to develop budgets and oversee forecasts to ensure effective ad spend.

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What qualifications are needed for the Senior Growth and Digital Manager position at Handshake?

To qualify for the Senior Growth and Digital Manager role at Handshake, candidates should have 5-7 years of proven experience in B2B SaaS performance marketing or a similar growth marketing position. A strong grasp of paid media channels, the ability to analyze campaign data, and proficiency with tools like Salesforce and Google Ads are essential. Additionally, a collaborative spirit is crucial, as you'll work closely with various cross-functional teams.

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How does Handshake foster an inclusive work culture for the Senior Growth and Digital Manager role?

Handshake is committed to fostering an inclusive culture that respects and values diversity. As a Senior Growth and Digital Manager, you will be encouraged to bring your unique perspective to the team. The company actively supports candidates from non-traditional backgrounds and historically marginalized groups, reinforcing the belief that diverse teams lead to better products and a richer work environment.

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What growth marketing strategies will I implement in the Senior Growth and Digital Manager role at Handshake?

In the Senior Growth and Digital Manager role at Handshake, you'll implement a variety of growth marketing strategies. This includes defining omni-channel marketing campaigns, driving A/B testing initiatives, and utilizing customer segmentation and personalization techniques to enhance engagement. You'll also leverage your creativity to find innovative solutions and fresh ideas to enhance our advertising efforts across numerous platforms.

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What are the expected outcomes for the Senior Growth and Digital Manager at Handshake?

Successful outcomes for the Senior Growth and Digital Manager at Handshake will include achieving acquisition targets, optimizing customer acquisition costs, and improving campaign performance across channels. Your work will directly influence user engagement and conversion rates, showcasing your ability to drive sustainable growth and make a significant impact on our marketing initiatives.

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Common Interview Questions for Senior Growth and Digital Manager
How do you approach setting and managing budgets for digital marketing campaigns?

When managing budgets for digital marketing campaigns, I start with a detailed forecast based on historical performance data and industry benchmarks. I emphasize flexibility in the budget to allow for shifts in strategy based on real-time data insights. My approach includes continuous monitoring and optimization throughout the campaign lifecycle to ensure maximum ROI.

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Can you describe your experience with A/B testing in marketing campaigns?

Absolutely! A/B testing is a crucial part of my marketing strategy. I systematically create variations of ads or landing pages, test them against one another, and analyze metrics like conversion rates and engagement. This data drives informed decisions and optimizations in future campaigns. I believe in testing hypotheses to continuously improve our marketing effectiveness.

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What techniques do you use to analyze campaign performance?

To analyze campaign performance, I utilize various tools like Google Analytics and Salesforce, tracking KPIs such as conversion rates, click-through rates, and customer acquisition costs. I focus on data visualization to glean insights, often creating reports that highlight trends and areas for optimization, enabling me to make data-driven decisions.

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How do you ensure alignment with cross-functional teams while driving marketing initiatives?

Collaboration is key! I prioritize open communication and regular check-ins with cross-functional teams, such as Demand Generation and MOPS. I establish clear objectives for everyone to follow, ensuring that our marketing initiatives are synchronized with company goals. Using project management tools can facilitate this alignment by keeping everyone on the same page.

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What’s your process for developing a new marketing campaign?

Developing a new marketing campaign starts with identifying the target audience and understanding their journey. I conduct market research to define objectives, followed by brainstorming sessions to generate creative ideas. Once the strategy is set, I outline the budget and timelines before launching, ensuring there's a robust plan for measuring success post-launch.

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How do you balance innovation with maintaining best practices in marketing?

Balancing innovation with best practices involves staying informed about industry trends while leveraging proven strategies. I encourage experimentation in my team, suggesting new techniques but also grounding campaigns in data-backed approaches. Regularly benchmarking our performance against industry standards ensures we remain at the forefront of marketing practices.

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Could you give an example of when you turned around an underperforming campaign?

Certainly! There was a campaign that initially struggled with engagement. I analyzed the user journey and identified friction points. By refining our targeting strategy and adjusting our messaging to resonate better with our audience, alongside implementing A/B testing, we were able to significantly enhance performance and exceed our original objectives.

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What role does data play in your marketing strategy?

Data is fundamental to my marketing strategy. It enables precise targeting, informs campaign optimization, and enhances decision-making. I rely on metrics to guide our actions, from determining the success of a campaign to identifying new opportunities for growth. Emphasizing a data-driven culture ensures we build strategies based on solid insights.

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What are the most important KPIs you focus on in digital marketing?

In digital marketing, I focus on KPIs like customer acquisition cost (CAC), return on ad spend (ROAS), conversion rates, and lifetime value (LTV) of customers. These indicators provide insights into the efficacy of my campaigns and guide adjustments to improve overall performance, ensuring we achieve our marketing objectives.

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How would you describe your management style when leading a marketing team?

I adopt a collaborative and empowering management style. I believe in fostering an environment where team members feel comfortable sharing ideas and taking risks. Regular feedback and constructive discussions are essential, and I prioritize ensuring everyone is aligned with our goals and understands how their contributions impact our success.

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Our mission at Handshake is to give all students the chance to build the career they want, no matter where they’re from or what school they attend.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Sabbatical
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 16, 2024

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