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Digital Marketing Specialist

Company Description

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length: 6 months with potential to extend
Work set up: Hybrid

Our client in the global professional services industry is seeking a Digital Demand Marketing Specialist to join the Digital Demand Center of Excellence (CoE). This role contributes to the planning, execution, optimisation, and reporting of both inbound and outbound digital marketing activities. Responsibilities include managing search engine optimisation (SEO), search engine marketing (SEM), digital advertising, paid social media, content syndication, account-based marketing (ABM) platforms such as Terminus, and emerging digital channels.

What you will do:

  • Support the development of paid digital channel strategy for themed marketing campaigns plans.
  • Support definition of digital channels KPIs setting in collaboration with the campaign and/or program leader and measure results.
  • Lead execution of digital channel strategy against campaign plan to surround and engage defined target audiences, managing internal stakeholders and external agencies to delivery.
  • Translate digital channel strategies into project plans in project management system Wrike with tasks, actions, deadlines and dependencies.
  • Provide digital channels campaign activation updates in campaign project meetings.
  • Receive briefs for, advise, execute and report on ad hoc paid digital channels briefs from Regions or Divisional marketing teams.
  • Manage activation of localized paid digital channel content i.e. translated digital ads and paid social activity ideally two weeks post global English market launch.
  • Clear understanding of awareness versus demand generation platforms to make recommendations based on campaign business objectives.
  • Brief, coordinate, and oversee the work of external digital agencies; end-to-end.
  • Define and manage the process, implementation, timeline and delivery of paid media assets required to launch the digital strategy of the campaign and ongoing optimization.
  • Work with Content Hub CoE, campaign owner and own team to brief in copy and creative requirements for digital channels and manage CoEs to deliver against SLAs.
  • Ensure digital advertising specs are published and maintained for Content Hub channels copy and creative requirements.
  • Work with campaign owners and portfolio experts to review and approve digital channels copy and creative in line with campaign launch timeline.
  • Campaign set up (display banner activation) in ABM platform Terminus, including list set up, tactic creation, maintenance and optimization.
  • Create and maintain Terminus display tactic schedule and library for visibility of all creative, tactics in market, target audiences, activation timelines etc.
  • Manage creation and execution of paid media content calendars with agencies across digital channels, ensuring tactics are launched are retired in line with the content plan.
  • Maintain digital channels tracker and timeline adjustments to ensure accurate view of what’s live in market when across multiple campaigns.  
  • Produce and maintain digital channels activation presentations with screengrabs of all ads in market
  • Ensure digital channels assets (copy, creative and screengrabs of ads) are housed in the correct campaign repository, and hyperlinked in the digital channels tracker for CoE/Region/Division visibility.
  • Manage content syndication vendors including Scope of Work definition against target account list and buyer personas, lead delivery process and list template, target account list validation, regional engagement on leads received, list upload process in line with best practice guidance and lead type, and respective nurture campaign entrance.
  • Ensure external agencies activate digital channel plans in line with defined country budget allocations.
  • Maintain channels performance benchmarks and ensures inclusion of these in campaign reports to understand campaign performance comparison.
  • Coordinate with agencies to monitor campaign success, including campaign tracking and evaluation in accordance with internal goals and optimize where applicable.
  • Provide inputs into campaign reporting for digital channels performance (e.g. digital advertising, SEM, SEO, content syndication, Terminus, paid social).
  • Work with external partners, agencies and vendors to optimize campaign performance.
  • Share and educate other departments and employees about trends in digital advertising.
  • Support achievement of SEO and SEM goals through agency program management.
  • Manage SEM ad set content updates and Sitelink extension changes when required.
  • Support regions, countries, divisions with UTM tracking requirements for accurate campaign reporting.
  • Coordinate weekly project and campaign optimization meetings with agencies.

Qualifications

  • Diploma or degree in Marketing or a related field.
  • Three to five years of experience in digital marketing, ideally within a corporate environment.
  • Proven experience managing agency relationships.
  • Demonstrated ability to develop and execute integrated marketing programs that combine inbound and outbound tactics.
  • Strong commitment to client satisfaction and service delivery.
  • Reliable, with a consistent track record of producing high-quality work.
  • Excellent verbal and written communication skills.
  • Exceptional attention to detail and ability to manage work processes effectively to meet deadlines.
  • Proficient in Microsoft Word, Excel, and PowerPoint; experience with Terminus and Eloqua is an advantage.
  • Solid understanding of social media platforms and their role in digital marketing.
  • Collaborative team player with a track record of meeting and exceeding team goals.
  • Flexible and adaptable in a dynamic work environment.

Additional Information

Please note that only applicants selected for an interview will be contacted.

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

Average salary estimate

$50000 / YEARLY (est.)
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$60000K

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What You Should Know About Digital Marketing Specialist, HelloKindred

Are you a Digital Marketing Specialist looking for an exciting opportunity? Join HelloKindred in Johannesburg, South Africa, and be part of a dynamic team dedicated to transforming the digital landscape! In this hybrid role, you will work with a global professional services client as you contribute to the Digital Demand Center of Excellence. Your expertise in creating, executing, and optimizing both inbound and outbound marketing strategies will shine as you handle various digital channels, including SEO, SEM, digital advertising, and social media marketing. Collaborating closely with internal stakeholders and external agencies, you will help drive campaigns that engage targeted audiences and achieve measurable results. You’ll have the opportunity to manage campaign activations, translate strategies into actionable project plans, and work with content creators to ensure that all messaging is spot on. With the potential for contract extension after six months, this role offers a chance to make a real impact while expanding your skills and experience in a supportive and vibrant environment. If you’re adaptable, detail-oriented, and eager to drive client success through digital innovation, we'd love to see your application. Come help us make work accessible and improve people's lives at HelloKindred!

Frequently Asked Questions (FAQs) for Digital Marketing Specialist Role at HelloKindred
What responsibilities does a Digital Marketing Specialist at HelloKindred have?

As a Digital Marketing Specialist at HelloKindred, your main responsibilities include planning and executing both inbound and outbound digital marketing activities. You'll manage SEO, SEM, digital advertising, and content syndication. Additionally, you will be responsible for developing digital channel strategies, supporting campaign plans, and overseeing the work of external agencies to ensure successful execution.

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What qualifications do I need to become a Digital Marketing Specialist at HelloKindred?

To become a Digital Marketing Specialist at HelloKindred, you should have a diploma or degree in Marketing or a related field, complemented by three to five years of experience in digital marketing, ideally within a corporate setting. Proficiency in tools like Microsoft Office and platforms like Terminus and Eloqua is advantageous, along with exceptional communication skills and a detail-oriented approach.

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How important is agency relationship management for the Digital Marketing Specialist role at HelloKindred?

Agency relationship management is crucial for the Digital Marketing Specialist role at HelloKindred. You'll be responsible for briefings and managing the performance of external digital agencies, ensuring their work aligns with our marketing strategies. A strong ability to collaborate effectively with agencies enhances campaign execution and optimizes results.

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What kind of projects will I be working on as a Digital Marketing Specialist at HelloKindred?

As a Digital Marketing Specialist at HelloKindred, you'll work on various projects involving digital advertising campaigns, SEO, and SEM implementation. You'll support local and global marketing strategies, manage content syndication, and oversee multiple campaigns, honing your skills in project management and digital marketing best practices.

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What is the work environment like for a Digital Marketing Specialist at HelloKindred?

The work environment for a Digital Marketing Specialist at HelloKindred is dynamic and encouraging. With a hybrid setup, you will have the flexibility to work both on-site and remotely, collaborating with a skilled team of professionals who are passionate about marketing and technology. This creates a supportive atmosphere where you can grow and innovate.

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Common Interview Questions for Digital Marketing Specialist
Can you describe your experience with digital marketing campaigns?

When answering this question, focus on specific campaigns you've managed, detailing your role in the planning, execution, and results. Highlight your experience with tools like SEO and SEM, and provide examples of how your strategies contributed to measurable success.

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How do you measure the success of a digital marketing campaign?

Discuss how you utilize key performance indicators (KPIs) to evaluate campaign success. Talk about specific metrics you monitor, such as ROI, click-through rates, and conversion rates, and describe how you adjust strategies based on this data to improve future campaigns.

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What digital marketing tools are you proficient in?

Identify the digital marketing tools you are familiar with, such as Google Analytics, SEMrush, or Terminus. Highlight your proficiency with these tools by discussing how you used them to optimize campaigns and drive engagement effectively.

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How do you approach SEO and SEM strategies?

Talk about the importance of keyword research, on-page SEO, and backlink strategies in SEO, as well as how you use paid ads effectively in SEM. Share examples of campaigns where you successfully implemented these strategies and the results you achieved.

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Describe a challenge you faced in a previous digital marketing role and how you overcame it.

Share a specific challenge you encountered, detailing the context and the steps you took to resolve it. Emphasize your problem-solving skills and any innovative strategies you utilized to ensure campaign success despite the obstacles.

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How do you prioritize tasks when managing multiple campaigns?

Explain your methodology for task prioritization, possibly mentioning tools like project management software. Discuss how you align tasks with project deadlines and campaign objectives to ensure everything runs smoothly.

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What strategies do you use for content syndication?

Discuss your approach to content syndication, including targeting the right audiences, leveraging partnerships, and monitoring results. Provide examples of how you've successfully utilized content syndication to enhance brand visibility and engagement.

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How do you stay up-to-date with digital marketing trends?

Share the resources you use to stay informed about the latest trends, such as blogs, webinars, or newsletters. Mention any relevant industry events you attend or communities you engage with to boost your knowledge and skills continuously.

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What is your experience with paid social media campaigns?

Discuss your experience in creating and managing paid social media campaigns, focusing on strategy, audience targeting, and optimization techniques. Share specific outcomes from past campaigns to demonstrate your effectiveness.

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Why do you want to work at HelloKindred?

Demonstrate your knowledge of HelloKindred and its mission to make work accessible. Talk about how your values align with the company culture and how you see yourself contributing to its goals in the Digital Marketing Specialist role.

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DATE POSTED
April 17, 2025

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