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Community Manager

Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's Builders and Development companies, our team ensures best-in-class execution. This position is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that makes tangible impacts on day-to-day operations and contributes directly to overall success.

COMMUNITY PROPERTY MANAGER

 

The Property Manager is responsible for the efficient day-to-day operations of the property, ensuring financial goals are met while upholding regulatory compliance and delivering exceptional resident experiences. The Manager fosters a vibrant community culture, facilitates marketing strategies to boost occupancy rates, and embraces innovative trends in property management.

 

Duties encompass budget oversight, revenue optimization, vendor management, lease administration, and leveraging technology for streamlined operations, data-driven decision-making, and effective communication.

 

** This position is eligible for a $1,500 sign-on bonus **

 

Knowledge, Skills, Abilities:

  • Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members, including maintenance specialists.
  • Effective communication is a crucial requirement for this role.
    • Ability to read, write, and communicate effectively; this includes understanding and completing legal documents, selling and explaining apartment features, and addressing queries about the community's operation.
  • Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and employment.
    • Strong proficiency in property management software (preferably Yardi or One Site).
  • Mathematical skills to calculate percentages to complete financial records, budgets, and other fiscal reporting.
  • HS Diploma or equivalent education required.
  • Must have valid driver’s license to drive a golf cart on property.
  • Must be able to work a flexible work schedule and be always available via phone and/or email (except during approved time off).
  • Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of the daily responsibilities of this position.

 

NOTE: This document outlines the general nature and level of work expected from individuals in this role.  It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills.  Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel.  This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Manager, Hillpointe

If you're looking for an exciting career opportunity, Hillpointe is searching for a Community Manager in Augusta, GA, who is ready to make a difference in the world of real estate development and investment. As part of a dynamic and forward-thinking team, you'll oversee the day-to-day operations of our properties, ensuring that we meet our financial goals while delivering outstanding experiences to our residents. Your responsibilities will include everything from budget oversight and revenue optimization to vendor management and lease administration. We believe in leveraging technology to streamline our operations, so being comfortable with property management software like Yardi or One Site will be essential. You will also play a key role in fostering a vibrant community culture and executing marketing strategies to enhance occupancy rates. Communication is vital in this role; you will be expected to effectively engage with residents, address their needs, and ensure compliance with regulatory standards. With a $1,500 sign-on bonus and a supportive work environment, this is not just another job; it’s a stepping stone to a fulfilling and impactful career at Hillpointe! Ready to join us in transforming the properties that shape communities across the Sun Belt? We can't wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Community Manager Role at Hillpointe
What are the main responsibilities of a Community Manager at Hillpointe?

As a Community Manager at Hillpointe, you'll be responsible for the efficient daily operations of the property. Your primary duties will include overseeing financial performance, ensuring regulatory compliance, and enhancing resident experiences. This encompasses budget management, vendor oversight, and implementing marketing strategies to boost occupancy rates. Your ability to leverage technology and manage leasing processes will also be key to succeeding in this role.

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What skills and qualifications are necessary for the Community Manager position at Hillpointe?

To excel as a Community Manager at Hillpointe, candidates should possess strong management and supervisory skills, effective communication abilities, and familiarity with property management software such as Yardi or One Site. A high school diploma or equivalent is required, along with a valid driver's license. Additionally, strong mathematical skills for financial reporting and the ability to work flexibly are crucial for this role.

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Does the Community Manager position at Hillpointe offer any incentives?

Yes! The Community Manager role at Hillpointe includes a $1,500 sign-on bonus, making it an attractive opportunity for those looking to join our vibrant team. This bonus reflects our commitment to nurturing top talent in the real estate industry while providing a competitive compensation package.

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How does a Community Manager at Hillpointe contribute to community culture?

As a Community Manager at Hillpointe, you'll play a pivotal role in fostering a vibrant community culture. You'll interact regularly with residents to understand their needs, facilitate community events, and ensure that the property feels welcoming and engaging. By promoting resident feedback and creating initiatives that enhance community interaction, you'll directly contribute to building a positive living environment.

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What is the work environment like for a Community Manager at Hillpointe?

The work environment for a Community Manager at Hillpointe is dynamic and team-oriented. You'll be part of a supportive and innovative team that values adaptability and versatility. The role requires a flexible schedule, as community management often involves hands-on engagement in various tasks and the ability to quickly respond to resident inquiries. This ensures that every day brings new challenges and opportunities for growth.

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Common Interview Questions for Community Manager
Can you describe your experience with property management software as a Community Manager?

In your answer, aim to highlight your familiarity with property management software, particularly Yardi or One Site. Discuss how you have used these tools to streamline operations, enhance communication, and manage budgeting activities effectively in your previous roles.

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What strategies have you implemented to boost occupancy rates in a community?

Describe specific marketing and outreach initiatives you have successfully utilized in the past. Talk about how you tailored your strategies based on the target demographic and the importance of resident satisfaction in driving referrals.

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How do you ensure compliance with regulatory standards in property management?

Discuss your understanding of relevant laws and regulations in property management. Explain your approach to maintaining compliance through diligent record-keeping, regular audits, and continuous staff training on these standards.

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What role does communication play in your management style as a Community Manager?

Emphasize the importance of clear and open communication in fostering positive relationships with residents and team members. Share times when effective communication helped resolve conflicts or improve resident satisfaction.

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How do you handle difficult situations or complaints from residents?

Discuss your process for addressing resident complaints, emphasizing active listening, empathy, and prompt resolution. Provide an example of a challenging situation you successfully navigated and the steps you took to find a solution.

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What budgeting and financial management experience do you have as a Community Manager?

Highlight your experience in preparing budgets, monitoring expenses, and ensuring profitable operations. Discuss any specific financial software you used and how you made data-driven decisions to enhance financial performance.

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How do you foster a sense of community among residents?

Share your experience organizing community events, building resident programs, and creating open lines of communication to engage residents. Discuss the impact these initiatives have had on enhancing community culture and satisfaction.

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Can you provide an example of a successful marketing campaign you've executed?

Detail a specific marketing campaign you initiated, focusing on the strategies you used, the target audience, and measurable outcomes such as increased occupancy rates or resident engagement.

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What challenges do you anticipate in the role of Community Manager, and how would you address them?

Identify potential challenges such as managing multiple responsibilities or dealing with budget constraints. Discuss your proactive approach to problem-solving, including prioritization, delegation, and seeking team support when needed.

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What is your approach to vendor management and building relationships with service providers?

Explain your methods for selecting and managing vendors. Discuss the importance of clear communication, setting expectations, and fostering partnerships that contribute to the property's overall success.

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Hillpointe, LLC is a fully integrated real estate development and investment management firm that boasts full in-house general contracting, materials procurement, asset management and capital markets capabilities. With corporate offices located in...

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DATE POSTED
March 4, 2025

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