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Business Data Analyst

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

HMH is seeking a Business Data Analyst to collaborate with various departments to enhance business processes and develop innovative solutions using data analytics and technology.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include designing custom data-driven solutions, enhancing SQL Server environments, and producing insightful reports to support decision-making in supply chain operations.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong analytical skills with proficiency in SQL Server, ETL (SSIS), and experience with data integration tools and methodologies are essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A Bachelor’s degree in a technology-related field and a minimum of 3 years of experience in a supply chain organization focused on process improvement are required. Preferred qualifications include a Master's degree and familiarity with SAP, Salesforce, and various data analytics tools.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $80000 - $90000 / Annually



Job Title:Business Data Analyst

Location:Remote

Who We Are 

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com.

What you’ll do

The Business Data Analyst must collaborate with business process owners to understand business processes, uncover challenges and opportunities, architect solutions, develop specifications, and implement appropriate, detailed business technology solutions (e.g. modified business processes, automations, new applications, leveraging existing/new technologies, analytics, etc.) that are both scalable and sustainable. These solutions could involve using existing enterprise systems (SAP/Salesforce) more effectively, extending existing systems (changing configurations/implementing new core capabilities/custom functionality), or developing and integrating alternative solutions. Success will be measured by improvements in supply chain business results.

High level summary and Realistic Preview of Job:

  • Effectively partner with our Supply Chain Planning, Distribution, Customer Fulfillment, Performance Measurement, Operational Excellence, and Strategic Sourcing departments to define, develop, and integrate business solutions that support HMH’s objectives and key results.
  • Develop custom solutions to solve business problems by using an analytical/technical, data-driven approach.
  • Provide analytical and business intelligence solutions/services to support our Operations partners’ decision-making including the creation of new metrics, KPIs, reporting, scorecards, etc.
  • Leverage expertise to troubleshoot challenging data- and code-related problems in existing solutions.  
  • Provide support, including break fixes and enhancements for SQL Server environment, SSIS and Informatica ETL jobs, Access databases, .Net-developed solutions, and other business-developed automation.
  • Utilize analytical skills with a high degree of accuracy and ability to meet deadlines.
  • Strict attention to detail and intensity around consistently delivering high-quality outputs.
  • Use creativity to spur continuous improvement (process refinement, data modeling, data quality, etc.).
  • Understand business processes and how they affect each other.
  • Provide self-leadership and collaboration with IT and other members of analytical/technical teams.
  • Communicate effectively through formal and informal methods to maintain open communication with team members, leadership, and other departments within HMH.
  • Partner with other team members in expanding our continuous improvement and innovative culture.
  • Live the values and stated mission of HMH.
  • Lead by example (in work ethic, business ethic, following procedures, and caring about the company, its employees, and its customers).

What you’ll need

  • Bachelor’s degree in technology-related field (Industrial Engineering, Computer Science, etc.) or applicable experience and/or certifications such as MSSD.
  • Minimum of 3 years’ experience in a supply chain organization with track record of process improvement using technology.
  • Proficient with relational databases (SQL Server).
  • Proficient in ETL (SSIS).
  • Working experience in data integration with enterprise source systems (e.g. ERP, CRM, etc.)
  • Ability to work collaboratively between business and technology organizations.
  • Analytical skills with a high degree of accuracy and ability to meet deadlines.
  • Ability to manage priorities in a fast-paced, deadline-driven environment.
  • Ability to communicate clearly and effectively.
  • Strong reasoning, analytical and problem-solving skills.

Nice to Have (Preferred, but not necessary)

  • Master's Degree (MBS, Industrial Engineering, Analytics, etc.)
  • Experience in supply chain process improvement.
  • Familiarity with SAP and Salesforce.
  • Experience with Snowflake, dbt, Informatica, and Postgres.
  • Experience with .Net (aspx) development.
  • Experience with Power BI, Tableau, and Salesforce CRM Analytics.
  • Experience with Tableau Pulse, AI, and machine learning.
  • Experience with Automation Anywhere or RPA software.
  • Six Sigma training/certifications.

Physical Requirements

  • Might be in a stationary position for a considerable time (sitting and/or standing).
  • Constantly operates a computer.
  • Must be able to collaborate with colleagues via conference calls and online meetings.

Salary Range - 80k – 90k annually.

Application Deadline:

The application window for this position is anticipated to close on March 24, 2025. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.

HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.

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Average salary estimate

$85000 / YEARLY (est.)
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$80000K
$90000K

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What You Should Know About Business Data Analyst, Houghton Mifflin Harcourt

Joining HMH as a Business Data Analyst means stepping into an exciting role where you will play a vital part in shaping strategies that enhance our business processes. Working remotely, you'll collaborate with various departments to unlock the power of data analytics, utilizing your analytical skills and technical know-how to foster innovative solutions. In this position, you'll be designing custom data-driven strategies that improve decision-making within our supply chain operations. Your expertise with SQL Server and ETL processes will enable you to produce impactful reports that inform vital business decisions. With your Bachelor's degree in a technology-related field and at least three years of relevant supply chain experience, you’ll dive deeper into understanding our operational challenges and create sustainable solutions that drive results. At HMH, you won't just analyze data; you’ll partner with our Supply Chain Planning, Distribution, and Operational Excellence teams to craft solutions that make a real difference in our work environment. If you're ready to take the lead in enhancing our operational excellence with your strong technical background and creativity, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Business Data Analyst Role at Houghton Mifflin Harcourt
What are the key responsibilities of a Business Data Analyst at HMH?

As a Business Data Analyst at HMH, you will be expected to collaborate closely with business process owners to understand and enhance various processes. Your key responsibilities will include designing data-driven solutions, optimizing SQL Server environments, and producing insightful reports that aid decision-making. You will also be tasked with troubleshooting existing data-related issues and providing support for various analytical tools and methodologies.

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What qualifications do I need to become a Business Data Analyst at HMH?

To be considered for the Business Data Analyst position at HMH, you should have a Bachelor's degree in a technology-related field and at least 3 years of experience in a supply chain organization focused on process improvement. Familiarity with SQL Server, ETL (SSIS), and experience with data integration tools is essential. Preferred qualifications include a Master's degree and knowledge of SAP and Salesforce systems.

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How does the Business Data Analyst role contribute to HMH’s objectives?

The Business Data Analyst plays a crucial role at HMH by partnering across departments such as Supply Chain Planning and Operations to deliver solutions that align with our strategic objectives. By developing custom analytical solutions and metrics, you'll enable data-driven decision-making that ultimately drives significant business improvements in supply chain operations.

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What tools and technologies will I be using as a Business Data Analyst at HMH?

In your role as a Business Data Analyst at HMH, you will work extensively with SQL Server, ETL tools like SSIS, and various data visualization tools including Power BI and Tableau. Additionally, you may engage with enterprise systems like SAP and Salesforce, utilizing their capabilities to drive innovation and deliver impactful data solutions.

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What is the work environment like for a Business Data Analyst at HMH?

The work environment for a Business Data Analyst at HMH is remote, allowing for flexibility while collaborating with teams across different departments. You will be part of a culture that values continuous improvement and innovative thinking, and you will engage through various digital communication methods to maintain a high level of collaboration among team members.

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Common Interview Questions for Business Data Analyst
Can you describe your experience with SQL Server as a Business Data Analyst?

When discussing your experience with SQL Server, highlight specific projects where you optimized database performance or generated critical reports. Mention any SQL queries you've developed and the impact those reports had on decision-making processes, demonstrating your hands-on skills with database management.

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How do you approach troubleshooting data-related issues in existing solutions?

In your response, focus on methodical problem-solving. Describe how you identify issues, analyze data flows, and utilize debugging techniques. Use a specific example where you successfully resolved a data discrepancy, emphasizing your analytical skills and attention to detail.

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What strategies do you use to manage multiple projects with tight deadlines?

Discuss your time management and prioritization strategies. Mention any tools like project management software that you use to stay organized. Give an example of a time when you effectively juggled multiple responsibilities, showcasing your ability to deliver high-quality results under pressure.

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How do you ensure accuracy in your data analysis and reporting?

Emphasize your rigorous approach to validation and quality checks. Discuss any processes you follow to verify data integrity, including peer reviews or automated checks, and share an example of how you’ve maintained accuracy even when working with complex datasets.

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Can you explain your experience with ETL processes?

Outline your familiarity with ETL tools, particularly SSIS. Discuss the types of data transformations you've performed, the sources you've pulled from, and how you ensured the reliability of the ETL processes you designed. Share specific instances where your ETL solutions helped streamline operations or enhance data quality.

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What role does collaboration play in your work as a Business Data Analyst?

Stress the importance of collaboration in delivering successful projects. Provide examples of how you've partnered with cross-functional teams to gather insights, address challenges, or develop solutions. Highlight your communication skills and ability to foster constructive discussions.

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Describe a challenging project you worked on. What did you learn from it?

Share a specific project that posed significant challenges, focusing on the actions you took to overcome them. Discuss skills or insights gained from that experience, particularly around problem-solving, adapting to changing requirements, or utilizing new tools.

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How do you use analytics to support decision-making in supply chain operations?

Explain how you leverage data analytics to derive business insights that inform supply chain strategies. Mention methodologies you apply to analyze trends, KPIs, and metrics, illustrating how your work directly impacts operational efficiency and decision-making.

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How familiar are you with data visualization tools like Power BI or Tableau?

Detail your experience with data visualization tools, including specific dashboards or reports you've created. Discuss how these tools have facilitated clear communication of data findings to stakeholders and contributed to informed decision-making.

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What continuous improvement methodologies do you prefer to apply as a Business Data Analyst?

Discuss methodologies such as Six Sigma or Lean principles, explaining instances where you have applied them to improve processes or reduce waste. Provide concrete examples of improvements made through data-driven analysis and iterative refinement.

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Full-time, remote
DATE POSTED
April 6, 2025

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