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Sales Development Representative

Today, 67% of students and 82% of low-income students can’t read at grade level by the end of third grade. That’s when students are supposed to go from learning to read to reading to learn. It’s America’s number one education crisis and we know how to fix it.

Ignite Reading delivers one-to-one virtual tutoring that teaches every student the foundational skills they need to become a confident, fluent reader. We pair students who need extra support with expert reading tutors who provide daily, 15-minute, Science of Reading-based instruction that rapidly closes their decoding gaps. We focus on the foundational reading skills—phonics, phonemic awareness, and sight words—kids need to master so they can decode a sentence. Students in Ignite Reading’s program achieve over 2 weeks of reading skills growth per week of instruction, and notably all students achieve the same outstanding results including students with IEPs, multilingual learners, students of color and those receiving free or reduced-price lunch.

Ignite Reading is a mission-driven public benefit corporation. We believe we can do well for our team members and shareholders while we solve one of the nation’s biggest challenges. We believe we will be more successful with a diverse team and are seeking candidates who have lived experience related to social justice, diversity, equity, and inclusion.

Your Role

The Sales Development Representative (SDR) will play a critical role in driving the success of our sales efforts by conducting rapid follow up with leads from the marketing team, qualifying leads, and setting appointments for the sales team. Using a mix of email, phone calls, and social media, this position will own the key performance metric of booking meetings for the sales team with district and school leaders who show inbound interest in Ignite Reading’s services. In addition, this individual will be a key contributor in crafting Ignite Reading’s lead follow up strategy through the insights they gather from their work. The ideal candidate should have a passion for engaging prospects, be a strong writer, communicator, and listener, and have experience as a SDR previously and/or selling into the K-12 education market. A member of the revenue team (marketing and sales), this position will report to the VP of Marketing and have a strong dotted line to sales.

Core Responsibilities

  • Qualify inbound leads through outbound calls, emails, and social media, and determine their fit and readiness for our sales process.
  • Schedule meetings for Ignite Reading’s partnerships team with inbound leads you qualify. 
  • Support the creation of messaging, email cadences and campaigns to directly engage leads using Ignite Reading’s value proposition and positioning. 
  • Collaborate with the sales and marketing teams to evaluate lead quality and optimize lead follow up campaigns.
  • Participate in marketing strategy meetings, providing strategic insights on how to improve lead follow up tactics and messaging. 
  • CRM Management: Maintain accurate and up-to-date records of all sales activities, leads, meetings booked, and interactions in HubSpot, Ignite Reading’s CRM system.
  • Report regularly on key performance metrics including leads contacted, engagement, and meetings booked (among others). 
  • Perform research on districts as a component of lead qualification activities utilizing tools like GovSpend, MDR, and internet research.

Competencies

  • Excellent written and verbal communication skills
  • Experience selling to K-12 districts and/or working as a SDR previously 
  • Results oriented and goal focused 
  • Experience setting and maintaining a rapid lead follow up pace 
  • Strong team player 
  • Experience tracking and reporting on sales activities within a CRM such as HubSpot or Salesforce. Ignite Reading uses HubSpot.

At Ignite Reading, we’ve decided to embrace a transparent compensation structure for a few reasons:

To promote fairness and equity: This approach supports fairness within our structure. When everyone knows how compensation decisions are made, it reduces the likelihood of pay discrimination based on factors like gender, race, relationships, or negotiation skills.

To provide accountability for our approach: The same role receives the same compensation, with no negotiation.

To build trust within the organization: When employees understand how their compensation is determined, they are more likely to trust organizational structures and decisions, which can lead to overall better culture.

To support legal considerations: Many states are moving to requiring compensation listed on job descriptions and we want to follow these rules. 

Salary: $80,000 + Commission (commission is equal to 10% of the base salary, this is a full-time, non-exempt role) 

We also ensure you have the tools you need to thrive both in and out of work.

  • Employee Stock Options
  • Medical, Dental, and Vision (80% employee coverage, 70% dependent coverage)
  • 401K + matching
  • Short-term disability (100% employer paid) 
  • Technology Stipend
  • Unlimited PTO + 12 paid holidays 
  • Professional Development Stipend
  • Wellness Reimbursement
  • Internet Stipend
  • 12 Weeks of Parental Leave
  • Yearly Staff Retreat
  • Voluntary Life Insurance

We believe in building and fostering a diverse and inclusive workplace environment. We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color, religion, sexual orientation, gender identity, national origin, veteran or disability status. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested!

We are seeking candidates who have lived experience related to social justice, diversity, equity, and inclusion. We are a virtual organization with headquarters in the California Bay Area.

Average salary estimate

$84000 / YEARLY (est.)
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$80000K
$88000K

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What You Should Know About Sales Development Representative, Ignite Reading

Are you passionate about education and excited to make a difference? Ignite Reading is on the lookout for a talented Sales Development Representative (SDR) to join our mission-driven team! As an SDR at Ignite Reading, a public benefit corporation that’s tackling America’s reading crisis, you’ll play a critical role in driving our sales success. Your main responsibility will be to connect with potential leads who have expressed interest in our one-to-one virtual tutoring services, aimed at improving literacy among K-12 students. You'll engage with these leads through a vibrant mix of emails, phone calls, and social media to qualify them and set appointments for our sales team. With your knack for communication and your experience in the K-12 education space, you’ll help us refine our lead follow-up strategy and messaging to ensure we effectively convey our value proposition. We’re looking for someone who is results-oriented, a strong team player, and who understands the importance of maintaining a robust CRM system like HubSpot. The role offers a competitive salary of $80,000, plus commission, and a comprehensive benefits package designed to support your professional growth and well-being. If you’re ready to bring your skills to a team that values diversity, equity, and inclusion, and believes in fostering a nurturing work environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Ignite Reading
What are the responsibilities of a Sales Development Representative at Ignite Reading?

As a Sales Development Representative (SDR) at Ignite Reading, your primary responsibilities will include qualifying inbound leads through calls, emails, and social media, scheduling meetings for our partnerships team, creating engaging messaging, and collaborating with marketing and sales teams to improve lead follow-up strategies. You’ll also manage our CRM system to track and report on key performance metrics, ensuring that all sales activities are accurately documented.

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What qualifications are necessary to apply for the Sales Development Representative position at Ignite Reading?

Applicants for the Sales Development Representative position at Ignite Reading should have excellent written and verbal communication skills, experience in selling to K-12 districts or previous SDR roles, and the ability to maintain a fast-paced lead follow-up schedule. A goal-focused mentality and experience with CRM systems like HubSpot or Salesforce are also valuable assets for candidates.

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What is the salary and benefits package for the Sales Development Representative at Ignite Reading?

The Sales Development Representative at Ignite Reading offers a competitive salary of $80,000 plus commission, which is 10% of the base salary. The benefits package includes employee stock options, comprehensive medical, dental, and vision coverage, a 401K plan with matching, unlimited PTO, a professional development stipend, wellness reimbursement, and more, making it an enticing opportunity for ambitious candidates.

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How will my work as a Sales Development Representative at Ignite Reading impact the education sector?

Your work as a Sales Development Representative at Ignite Reading will significantly impact the education sector by helping connect students in need with essential reading skills through our tutoring services. By engaging with key educational leaders and advocating for Ignite Reading's innovative solutions, you’ll contribute to closing the reading gap for students and improving literacy outcomes across diverse communities.

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What kind of work environment can I expect as a Sales Development Representative at Ignite Reading?

As a Sales Development Representative at Ignite Reading, you can expect a collaborative and supportive virtual work environment. We pride ourselves on fostering a diverse and inclusive culture that values each team member's contributions. Ignite Reading offers a range of resources to ensure you thrive professionally and personally while you engage in meaningful work to improve literacy education.

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Common Interview Questions for Sales Development Representative
Can you explain your experience in sales, particularly with K-12 education?

When answering this question, highlight specific roles you have held in sales, particularly those related to the K-12 education sector. Define your key achievements, such as meeting sales targets or successfully engaging leads. Emphasize your understanding of the education landscape and how your background aligns with the mission of Ignite Reading.

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How do you prioritize leads when you have multiple prospects to contact?

In response, discuss the strategies you use to prioritize leads, such as assessing their readiness based on their engagement level or categorizing them by urgency. Explain how this prioritization maximizes efficiency and helps ensure that qualified leads receive timely communication.

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What techniques do you use to communicate Ignite Reading’s value proposition effectively?

Share techniques like tailoring your messaging to address specific needs of K-12 educators or school districts. Discuss the importance of research and understanding your audience, using data to back up claims, and engaging them with compelling stories about how Ignite Reading has made a positive impact.

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Describe a situation where you successfully converted a cold lead into a meeting.

Talk about a specific instance with clear steps you took to engage a cold lead, the strategies used to build rapport, and how you ultimately turned that lead into a scheduled meeting. Emphasize persistence, adaptability, and the importance of follow-up.

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How do you handle objections from potential leads?

Discuss the importance of active listening and understanding the concerns of leads. Walk through an example of a past objection you encountered and how you addressed it while emphasizing the value of Ignite Reading’s solutions and maintaining a positive dialogue.

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What tools do you use to manage your sales activities?

Mention your familiarity with CRM tools such as HubSpot, detailing how you use it to track leads, manage communications, and report on metrics. Include any additional tools that help streamline your sales processes or improve productivity.

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How do you keep yourself organized while managing leads?

Explain your organizational strategies, such as maintaining a priority list, setting reminders for follow-ups, or implementing a systematic approach to tracking interactions. Stress the importance of organization in ensuring no lead falls through the cracks.

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Can you discuss your understanding of the Science of Reading and its relevance to Ignite Reading’s mission?

Provide insights into the Science of Reading and how it informs effective instructional practices. Discuss how your understanding will allow you to better engage with leads who are seeking evidence-based solutions for literacy challenges in schools.

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How do you plan to contribute to a culture of diversity and inclusion at Ignite Reading?

Share your commitment to fostering an inclusive workplace culture, citing any experiences you've had working with diverse communities or initiatives you've supported. Discuss how you believe diversity enriches teams and strengthens the mission of improving literacy for all students.

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What motivates you to succeed in a sales environment?

Identify your personal motivations for success in sales, whether it be achieving goals, helping others, or being part of a mission-driven organization. Relate this back to Ignite Reading’s mission and how working there aligns with your personal values.

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DATE POSTED
January 3, 2025

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