Business Development Representative - job 1 of 2

As a Business Development Representative at TouchBistro, you will primarily focus on promoting our services and establishing relationships with restaurant owners. Your responsibilities will include cold calling, emailing, and using social media to connect with prospects, prioritizing and managing leads efficiently, and leveraging product features to demonstrate the value we bring to clients.

To qualify for the Business Development Representative position at TouchBistro, you should ideally have sales experience or come from the restaurant industry or a call center environment. Strong relationship-building skills, resilience, exceptional communication abilities, and a passion for self-improvement are essential to excel in this role.

TouchBistro supports the growth of its Business Development Representatives through various initiatives like our Sales Bootcamp, continuous learning opportunities, and weekly coaching sessions. This nurturing environment fosters development and equips you with the necessary skills to thrive in your career.

The work environment for a Business Development Representative at TouchBistro is vibrant and collaborative. We foster a culture where diverse, passionate individuals come together to support restaurateurs. Plus, the role accommodates a hybrid working model, allowing you to enjoy flexibility while achieving your sales goals.

TouchBistro offers a competitive package of benefits for its Business Development Representatives, including a generous time-off program, health and wellness benefits, parental leave, professional development opportunities, and fun team activities like monthly lunches, enhancing both personal and professional life.

Handling rejection is part of being a successful Business Development Representative. When faced with rejection, it’s vital to maintain a positive attitude and view each 'no' as an opportunity to learn. Reflect on what went wrong, adapt your approach, and keep pushing forward, as perseverance is key in sales.

Effective lead qualification involves asking the right questions to gauge interest and fit. Focus on understanding the prospect's needs, budget, and timeline—this will help you determine whether they are a viable lead. Moreover, consistently organizing your lead pipeline can optimize your qualification efforts.

Building strong relationships starts with listening. Sharing a personal story about how you helped a previous client can illustrate your rapport-building skills. Highlight how fostering trust through open communication led to a successful partnership, and emphasize the importance of understanding their unique needs.

Staying informed about industry trends is crucial for a Business Development Representative. I subscribe to relevant newsletters, follow online communities, and attend industry webinars. Regular research helps me to not only understand what’s happening in the restaurant scene but also to contribute valuable insights during client conversations.

Key qualities include resilience, strong communication skills, and a natural knack for relationship building. A successful Business Development Representative should also be curious and eager to learn, constantly seeking ways to improve for personal and organizational growth.

To answer this question, share a specific instance where you set a challenging sales goal. Explain the steps you took, such as increased outreach efforts or refining your sales pitch, to achieve it. Illustrate the outcome and the skills you developed in the process, showcasing your determination and strategic thinking.

Prioritization in a high-volume sales environment is crucial. I typically start each day by reviewing my lead pipeline and identifying which prospects are most likely to convert. Using tools like Salesforce, I ensure I’m focusing on high-impact activities, balancing both follow-ups and new outreach to maximize productivity.

Teamwork is essential in a sales environment like TouchBistro. Collaborating with colleagues allows us to share insights, strategies, and experiences, enhancing our collective performance. When team members support each other, it not only improves morale but also drives better results for the organization as a whole.

Tailoring my sales approach begins with thorough research of the client's business. Understanding their unique challenges allows me to pitch solutions relevant to their needs. I adjust my communication style based on their preferences and ensure the benefits I highlight resonate with their specific goals.

When answering this question, express genuine excitement about TouchBistro’s mission and success within the restaurant industry. Mention how you align with their values and how the opportunity for growth, training, and innovation excites you. A personal story about your passion for the restaurant industry can also help strengthen your response.