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Business Development Representative - job 1 of 2

TouchBistro is seeking a Business Development Representative to join our Sales team in Toronto. We are dedicated to your growth with a solid foundation in sales skill development.

Skills

  • Sales experience
  • Strong relationship building
  • Resilience
  • Exceptional communication skills
  • Motivation for self-improvement

Responsibilities

  • Contact and qualify prospects through high volume cold calls, emails, and social media outreach.
  • Organize lead pipeline for maximum efficiency.
  • Leverage product features to potential clients.
  • Stay updated with the competitive environment.
  • Record and track all sales activities in Salesforce.
  • Collaborate to ensure the best customer experience.

Education

  • Experience in sales or restaurant industry

Benefits

  • Generous Time Off Program
  • Health, Dental, and Vision Benefits
  • Flexible Health and Wellness Plan
  • Parental Leave & top up
  • Employee Assistance Program
  • Professional Development
  • Volunteer Program
  • Monthly Lunches
To read the complete job description, please click on the ‘Apply’ button
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CEO of TouchBistro
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Samir Zabaneh
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Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Representative, TouchBistro

TouchBistro is on the lookout for a dynamic Business Development Representative to join our enthusiastic Sales team in Toronto! As part of this exciting role, you'll report directly to the Manager of Business Development, where your main mission will be promoting TouchBistro and cultivating relationships with restaurant owners and operators. You’ll engage in proactive outreach, communicate via cold calls, emails, and even texts, ensuring you’re connecting with potential clients in the best way possible. Starting your journey with us means you’ll get a solid foundation in sales through our comprehensive Sales Bootcamp, launching your career on a strong note. Continuous learning is a big part of our culture, and every week you’ll have 1:1 coaching sessions with leadership to sharpen your skills and elevate your game. We believe hard work pays off, and our top performers can explore advancement opportunities within the Sales organization. Your daily activities will include contacting and qualifying a high volume of leads, managing your pipeline for efficiency, utilizing our product features to show prospects the immense value we offer, and keeping tabs on industry trends. We’re looking for someone who thrives in a fast-paced environment, brings a positive attitude even when facing challenges, possesses exceptional communication skills, and is eager for personal growth. If this sounds like you, let’s embark on this journey together at TouchBistro, where a vibrant, professional environment awaits you!

Frequently Asked Questions (FAQs) for Business Development Representative Role at TouchBistro
What are the main responsibilities of a Business Development Representative at TouchBistro?

As a Business Development Representative at TouchBistro, you will primarily focus on promoting our services and establishing relationships with restaurant owners. Your responsibilities will include cold calling, emailing, and using social media to connect with prospects, prioritizing and managing leads efficiently, and leveraging product features to demonstrate the value we bring to clients.

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What qualifications do I need to become a Business Development Representative at TouchBistro?

To qualify for the Business Development Representative position at TouchBistro, you should ideally have sales experience or come from the restaurant industry or a call center environment. Strong relationship-building skills, resilience, exceptional communication abilities, and a passion for self-improvement are essential to excel in this role.

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How does TouchBistro support the growth of its Business Development Representatives?

TouchBistro supports the growth of its Business Development Representatives through various initiatives like our Sales Bootcamp, continuous learning opportunities, and weekly coaching sessions. This nurturing environment fosters development and equips you with the necessary skills to thrive in your career.

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What is the work environment like for a Business Development Representative at TouchBistro?

The work environment for a Business Development Representative at TouchBistro is vibrant and collaborative. We foster a culture where diverse, passionate individuals come together to support restaurateurs. Plus, the role accommodates a hybrid working model, allowing you to enjoy flexibility while achieving your sales goals.

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What benefits does TouchBistro offer to its Business Development Representatives?

TouchBistro offers a competitive package of benefits for its Business Development Representatives, including a generous time-off program, health and wellness benefits, parental leave, professional development opportunities, and fun team activities like monthly lunches, enhancing both personal and professional life.

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Common Interview Questions for Business Development Representative
How do you handle rejection as a Business Development Representative?

Handling rejection is part of being a successful Business Development Representative. When faced with rejection, it’s vital to maintain a positive attitude and view each 'no' as an opportunity to learn. Reflect on what went wrong, adapt your approach, and keep pushing forward, as perseverance is key in sales.

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What strategies do you use to qualify leads effectively?

Effective lead qualification involves asking the right questions to gauge interest and fit. Focus on understanding the prospect's needs, budget, and timeline—this will help you determine whether they are a viable lead. Moreover, consistently organizing your lead pipeline can optimize your qualification efforts.

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Can you provide an example of how you've built a strong relationship with a prospect?

Building strong relationships starts with listening. Sharing a personal story about how you helped a previous client can illustrate your rapport-building skills. Highlight how fostering trust through open communication led to a successful partnership, and emphasize the importance of understanding their unique needs.

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How do you keep up with industry trends in the restaurant sector?

Staying informed about industry trends is crucial for a Business Development Representative. I subscribe to relevant newsletters, follow online communities, and attend industry webinars. Regular research helps me to not only understand what’s happening in the restaurant scene but also to contribute valuable insights during client conversations.

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What do you believe are the key qualities of a successful Business Development Representative?

Key qualities include resilience, strong communication skills, and a natural knack for relationship building. A successful Business Development Representative should also be curious and eager to learn, constantly seeking ways to improve for personal and organizational growth.

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Describe a time you successfully met a challenging sales target.

To answer this question, share a specific instance where you set a challenging sales goal. Explain the steps you took, such as increased outreach efforts or refining your sales pitch, to achieve it. Illustrate the outcome and the skills you developed in the process, showcasing your determination and strategic thinking.

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How do you prioritize your activities in a high-volume sales environment?

Prioritization in a high-volume sales environment is crucial. I typically start each day by reviewing my lead pipeline and identifying which prospects are most likely to convert. Using tools like Salesforce, I ensure I’m focusing on high-impact activities, balancing both follow-ups and new outreach to maximize productivity.

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In your opinion, what is the importance of teamwork in a sales environment?

Teamwork is essential in a sales environment like TouchBistro. Collaborating with colleagues allows us to share insights, strategies, and experiences, enhancing our collective performance. When team members support each other, it not only improves morale but also drives better results for the organization as a whole.

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How do you tailor your sales approach to different clients?

Tailoring my sales approach begins with thorough research of the client's business. Understanding their unique challenges allows me to pitch solutions relevant to their needs. I adjust my communication style based on their preferences and ensure the benefits I highlight resonate with their specific goals.

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Why do you want to work as a Business Development Representative for TouchBistro?

When answering this question, express genuine excitement about TouchBistro’s mission and success within the restaurant industry. Mention how you align with their values and how the opportunity for growth, training, and innovation excites you. A personal story about your passion for the restaurant industry can also help strengthen your response.

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TouchBistro is the iPad point of sale (POS) solution designed specifically for the restaurant industry. TouchBistro improves staff and operational efficiencies, lowers costs, and provides a customer experience like no other! As the #1 grossing fo...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 1, 2025

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