Implementation Project Manager

Location: Remote (For Non-Local) or Hybrid (Local to NYC area)

About Capital Rx:

Capital Rx is a next generation pharmacy benefits manager, overseeing prescription benefit plans on behalf of employers, unions, and government entities. Determined to transform an outdated model, Capital Rx’s mission is to change the way prescription benefits are priced and administered in the US, unlocking enduring social change. Through our platform approach, Capital Rx delivers data-driven insights and actionable strategies that reduce costs, while improving patient outcomes. Our commitment to innovation, technology and service is the reason why Capital Rx is among the fastest-growing PBMs in the country.

Position Responsibilities:

• Oversee effective, accurate and timely transition of new clients to Capital Rx.
• Establish implementation project plans, define and gather requirements, outline project objectives, and define success.
• Lead client communications and presentation throughout the implementation process, including, but not limited to, detailed and strategic guidance through documenting clients benefit design, communications strategy and trading partners data needs.
• Execute and review detailed benefit and communication testing to ensure accuracy.
• Maintain meticulous notes and constantly assess progress against key milestones
• Proactively identify execution risks and develop solutions to address
• Collaborate with internal and external subject matter experts (SME) to facilitate successful implementation
• Build and maintain trusting relationships with clients and any associated third parties through superior customer service and oversight
• Exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction during the onboarding experience
• Support development of internal implementation and project management best practices
• Support general business needs, as assigned

Required Qualifications:

• Bachelor’s degree preferred
• 5+ years of PBM / health plan experience in project management, client onboarding, and/or account management
• Project Management Professional (PMP) Certification Preferred
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
• Ability to lead multiple complex projects simultaneously and balance a range of key internal and external stakeholders
• Exceptional written and verbal communication skills
• Extremely flexible, highly organized, and able to shift priorities easily
• Attention to detail & commitment to delivering high quality work product
• Proficiency in MS Project, Excel, and PowerPoint.

Base Salary: $85,000 - $100,000

This range represents the low and high end of the anticipated base salary range for the NY - based position. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and if the location of the job changes.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.