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Head of Marketing- SaaS 100% Remote


Hello 👋 — Help Shape the Future of Ethical Analytics


** If you are interested in this role please apply with an english resume**


Matomo is entering a bold new chapter — becoming enterprise-ready, deepening our leadership across key markets, and evolving how we connect with customers globally. We are seeking a hands-on, strategic Head of Marketing to lead this transformation.


Join Matomo’s global Senior Leadership Team (SLT) and our Go-To-Market (GTM) leadership team, helping shape the future of privacy-first analytics.


If you are passionate about building global brands, growing pipelines, leading the shift from product-led to sales-led growth, deepening relationships with existing customers, championing customer obsession, and localising marketing for maximum impact across France, Germany, and the US, this is your opportunity.



About InnoCraft and Matomo 📊


At InnoCraft, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust.


We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand, Europe, and Canada.


We are proud to be:


-   Privacy-Focused: Ethical analytics that prioritise user privacy and regulatory compliance.

    

 Open Source Driven: Transparent, community-powered innovation at the heart of everything we do.

    

-   Globally Connected: A rich, multicultural environment where diverse perspectives drive better outcomes.

    


About the Role 🚀


The Head of Marketing is a senior strategic leader responsible for driving our global marketing vision while being deeply embedded in our core regions — with a specific focus on France, Germany, the US, and Europe more broadly.


You will act as a full member of Matomo’s global Senior Leadership Team (SLT), sitting alongside our Country Sales Leaders as part of Matomo’s most senior Go-To-Market (GTM) leadership team.


Together, you will lead a critical transition — evolving Matomo’s growth strategy from primarily product-led growth (PLG) to a sales-led growth (SLG) model focused on enterprise customers and key Ideal Customer Profiles (ICPs).


You will be instrumental in embedding Matomo’s localisation strategy, ensuring all messaging, campaigns, and positioning resonate authentically within key regions, and in championing customer obsession across the marketing organisation.


You will also develop and execute strategies to market to Matomo’s 250,000+ existing customers and global community, strengthening retention, engagement, loyalty, and expansion.


Your mission is to position Matomo as the leading ethical analytics choice for enterprise buyers — shaping brand, product marketing, demand generation, regional campaigns, customer marketing, and community engagement while fostering tight collaboration with Product, Sales, and Customer Success teams.


This is not a transitional or temporary presence — it’s a strategic, embedded leadership role designed to create lasting, scalable impact, strengthen Matomo’s voice in key markets, and directly influence how we go to market globally and regionally.


What You'll Lead and Execute 🌟


Regional Market Leadership & GTM Strategy


-   Act as a full member of Matomo’s global Senior Leadership Team (SLT), alongside Country Sales Leaders and Customer Success heads.

    

-   Drive stronger regional alignment across GTM teams (Marketing, Sales, Customer Success).

    

-   Lead the marketing strategy that supports Matomo’s transition from product-led growth (PLG) to sales-led growth (SLG), focused on enterprise ICPs.

    

-   Build deep relationships with customers, analysts, agencies, media, and industry bodies.

    

-   Lead positioning strategies tailored to buyer needs in France, Germany, the US, and other key markets.

    

-   Represent Matomo at key customer, partner, and industry events.

    


Product Marketing, Customer Marketing & Positioning


-   Lead global and regional go-to-market execution for features, product releases, and use cases.

    

-   Shape differentiated value propositions for enterprise buyers across priority sectors.

    

-   Develop and deliver customer marketing programs that nurture and engage Matomo’s 250,000+ customers and community.

    

-   Translate customer insights into compelling messaging, content, and enablement tools.

    

-   Build localisation frameworks aligned to cultural, language, and compliance needs.

    


Demand Generation & Pipeline Growth


-   Design and lead a high-performance demand generation engine to drive measurable pipeline growth.

    

-   Build and optimise account-based, multi-channel, and lifecycle marketing campaigns.

    

-   Strengthen marketing-to-sales handoffs, improving MQL to SQL conversion rates.

    

-   Continuously track KPIs across pipeline contribution, revenue attribution, and campaign success.

    


Content, Brand, Localisation, and Community Engagement


-   Lead a global content strategy that reflects our brand, drives engagement, and supports buyer enablement across all stages of the customer journey.

    

-   Own and drive Matomo’s localisation strategy, ensuring marketing initiatives are adapted for France, Germany, the US, and other target markets.

    

-   Create content and campaigns that strengthen engagement and loyalty within Matomo’s existing customer and community base.

    

-   Develop thought leadership assets amplifying Matomo’s ethical, privacy-first positioning.

    

-   Champion customer obsession by embedding the customer voice into all messaging and campaigns.

    


Team Leadership & Organisational Collaboration


-   Build and scale a high-performing, globally distributed marketing team.

    

-   Foster accountability, collaboration, and innovation across Marketing and GTM teams.

    

-   Embed The Matomo Way: data-driven decision making, customer obsession, ethical practices, and openness.

    

-   Provide regular strategic reports and insights to the Executive Team.

    


Key Success Metrics 🎯


-   Regional Pipeline Contribution (France, Germany, US)

    

-   Enterprise Revenue Impact (marketing-sourced and influenced)

    

-   Regional GTM Strategy Effectiveness

    

-   MQL to SQL Conversion Rate

    

-   Product Launch Effectiveness (adoption, engagement, revenue contribution)

    

-   Positioning Impact (buyer resonance, win/loss feedback)

    

-   Customer Retention and Expansion Rates

    

-   Community Engagement Growth

    

-   Localisation Effectiveness (accuracy and resonance across key markets)

    

-   Customer-Centric Campaign Performance

    

-   Campaign Execution Speed and Consistency

    


Minimum qualifications 🤓


-   15+ years of marketing experience, with 10+ years in senior leadership roles.

    

-   Proven experience leading marketing through a transition from product-led growth (PLG) to sales-led growth (SLG).

    

-   Deep expertise in SaaS marketing, enterprise demand generation, and product positioning.

    

-   Hands-on expertise in lead generation, pipeline acceleration, ABM, and lifecycle marketing.

    

-   Strong track record supporting complex enterprise sales cycles and strategic GTM partnerships.

    

-   Experience with data-driven SaaS products, marketing tech, or analytics platforms.

    

-   Demonstrated success in localising brand and product messaging across regional markets.

    

-   Proven ability to embed customer obsession into marketing operations and strategy.

    

-   Hands-on experience with marketing automation tools (HubSpot preferred).

    

-   Fluent in English and proficient in either French or German (spoken and written).

    


Preferred:


-   Experience running global GTM enablement strategies across multiple regions.

    

-   Knowledge of EU data privacy regulations (e.g., GDPR, ePrivacy) and their impact on marketing.

    


Personal Attributes:


-   Hands-on, results-driven leader able to execute while scaling impact.

    

-   Strong networker and trusted relationship builder.

    

-   Strategic yet highly execution-focused mindset.

    

-   Highly self-motivated and adaptable in a fast-paced environment.

    

-   Data-driven decision-maker who embraces continuous improvement.

    


Benefits 💪


-   Competitive Salary Package (based on experience)

    

-   Performance-based bonus structure

    

-   Fully remote and flexible work environment

    

-   Generous paid leave and holiday policies

    

-   Professional development and leadership growth opportunities

    

-   Co-working space paid for and/or work from home

    

-   All home office equipment paid for (laptop, desk, chair, standing desk, lights, etc.)

    

-   Flexible hours

    

-   A huge “playground” to grow your skill set

    

-   Volunteering Day: Empower Your Impact

    

-   Bereavement Leave for Pets: Compassion Beyond Boundaries

    

-   Training Opportunities

    

-   Mental Health Support Services

    


Location 🌎


-   100% Remote work position

    

-   Must be Located in France or Germany

    


Diversity and Inclusion 🤗


At Matomo, we celebrate the things that make you, _you_. We are an inclusive employer and do not discriminate against any employee or applicant because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or disability.


We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities.


Come join our growing team and help build a safer, privacy-focused web!


#LI-Remote


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What You Should Know About Head of Marketing- SaaS 100% Remote, InnoCraft

Hello 👋 — Are you ready to help shape the future of ethical analytics? Matomo, a leader in the open-source web analytics space, is on the lookout for a strategic and hands-on Head of Marketing to join our global Senior Leadership Team (SLT). If you have a passion for building global brands and leading a company through a transformative growth phase, then this is your moment! You’ll get to work closely with our Go-To-Market (GTM) leadership team to transition our strategy from product-led growth to a sales-led approach. Your leadership will be pivotal in deepening relationships with our existing 250,000+ customers while also expanding our presence in key markets like France, Germany, and the US. You will ensure that our messaging resonates authentically in each region, and you’ll be responsible for spearheading innovative marketing strategies that drive measurable pipeline growth. Your experience with SaaS marketing and customer-focused strategies will be invaluable as you shape the narrative around Matomo's ethical, privacy-first analytics tools. Join us in this permanent and foundational role designed to make a lasting impact and elevate Matomo's voice in the global marketplace. Are you ready to unlock the potential of ethical analytics with us? Let’s create a future where privacy and data ownership are paramount.

Frequently Asked Questions (FAQs) for Head of Marketing- SaaS 100% Remote Role at InnoCraft
What are the key responsibilities of the Head of Marketing at Matomo?

The Head of Marketing at Matomo is responsible for driving global marketing strategies, leading the transition from product-led growth to sales-led growth, and ensuring effective regional messaging in core markets like France, Germany, and the US. This role also involves managing relationships with customers, guiding product marketing initiatives, and driving demand generation efforts to support pipeline growth.

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What qualifications are needed for the Head of Marketing position at Matomo?

To qualify for the Head of Marketing role at Matomo, candidates should possess at least 15 years of marketing experience, with a minimum of 10 years in senior leadership roles. Expertise in SaaS marketing, demand generation, and customer engagement is essential. Additionally, fluency in English and proficiency in either French or German are required to effectively communicate in our key markets.

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Is the Head of Marketing role at Matomo fully remote?

Yes, the Head of Marketing position at Matomo is a 100% remote opportunity. However, candidates must be located in either France or Germany to be eligible for this role. This flexibility allows you to work from your own environment while collaborating with a global team.

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What type of company culture does Matomo foster?

At Matomo, we celebrate diversity and inclusion, embracing individuals from various backgrounds. Our culture emphasizes ethical practices, customer obsession, and transparency. We aim to create a collaborative and innovative environment where everyone's unique contributions are valued and where our employees can thrive in their roles.

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What opportunities for professional development are available for the Head of Marketing at Matomo?

As the Head of Marketing at Matomo, you will have access to numerous professional development opportunities, including leadership growth programs, training resources, and support for attending industry events. Our commitment to continuous learning helps you grow along with the company.

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Common Interview Questions for Head of Marketing- SaaS 100% Remote
How would you approach transitioning Matomo from a product-led growth model to a sales-led model?

In answering this question, highlight your strategic planning skills and experience with similar transitions. Discuss how you would evaluate current marketing metrics, identify sales opportunities, and develop targeted campaigns to nurture leads effectively.

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Can you share an example of how you have built a successful marketing strategy for a SaaS product?

Provide a specific example, detailing your strategy's key components, the challenges faced, and how you measured success. Emphasize customer engagement strategies and how you tailored messaging to different buyer personas.

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What metrics do you prioritize when assessing the effectiveness of a marketing campaign?

Discuss specific metrics relevant to SaaS marketing, such as pipeline contribution, MQL to SQL conversion rates, and customer retention. Explain how these metrics guide your decision-making and continuous improvement efforts.

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How do you ensure that your marketing strategies resonate across diverse regional markets?

Talk about the importance of market research, localized messaging, and cultural awareness. Share your experience in developing frameworks that adapt content for different languages and compliance requirements.

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What role does customer feedback play in your marketing approach?

Explain how you incorporate customer feedback into all marketing initiatives. Talk about practices like surveys, user interviews, and analyzing customer interactions to influence content and strategize effectively.

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How would you foster collaboration between marketing, sales, and customer success teams?

Discuss proactive communication strategies, regular cross-team meetings, and shared goals. Emphasize the importance of aligning objectives to ensure a seamless customer experience from marketing to sales to support.

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What strategies would you use to engage Matomo's existing customer base?

Detail your approach to customer marketing, including personalized communication, loyalty programs, and exclusive offers. Highlight how nurturing this base can lead to upselling and increased customer lifetime value.

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How do you keep up with trends and changes in the SaaS marketing landscape?

Share specific resources you use such as industry publications, webinars, networking events, and thought leadership forums to stay informed. Emphasize how you apply new knowledge to your strategies.

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Describe your experience with marketing automation tools.

Discuss your familiarity with tools like HubSpot, specific strategies you've implemented using automation, and how it has improved your marketing efficiency and effectiveness.

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What would your first 90 days as Head of Marketing look like at Matomo?

Outline a plan focusing on learning about current operations, identifying key areas for improvement, and establishing strong relationships with your team and stakeholders. Include evaluations of existing campaigns and setting initial priorities.

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We are the makers of Piwik Analytics, the leading open source analytics platform used on more than 1 million websites and apps, available in more than 50 languages.

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Full-time, remote
DATE POSTED
April 14, 2025

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