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Marketing and Communications Associate – Paid Search

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleMarketing and Communications Associate – Paid SearchLocationBeachwoodFacilityCC Administrative CampusDepartmentMkt-Communications-MarketingJob CodeT26100ShiftDaysSchedule8:00am-5:00pmJob SummaryJob DetailsMarketing and Communications Associate – Paid SearchJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.As a Paid Search Marketing and Communications Associate, you will support revenue generating campaigns, develop and coordinate the implementation of comprehensive marketing strategies, analyze background information, data and statistics, and assume project management responsibilities. The caregiver in this role should bring advanced expertise to the team and contribute to the development and optimization of sophisticated digital advertising campaigns.A caregiver in this position works 8:00am – 5:00pm.A caregiver who excels in this role will:• Build campaigns including keywords, copy, landing page selection, account structure etc. in support of lead-generating goals.• Define, measure and evaluate relevant campaign KPIs.• Monitor the day-to-day execution of paid media.• Audit monthly media spend accounting and make suggestions where applicable.• Compile data from multiple sources and tools in ongoing reporting.• Define, monitor and analyze trends in results.• Prepare routine and ad-hoc reports in response to client and internal questions and requests.• Build and maintain effective relationships with key business partners (internal business units, external parties, outside vendors).• Test new media to drive additional leads and patients to the enterprise.• Stay ahead of industry trends and ensure the success of complex campaigns.• Interface with appropriate departments and divisions to obtain strategic information critical to marketing tactics.• Assist the Marketing Manager in the development and evaluation of comprehensive marketing strategies and direct the implementation of marketing tactics.• Monitor the effectiveness of marketing tactics through tracking patient visits, marketing analytics and financial reports.• Provide information to CCF departments and divisions regarding updates to marketing tactics.• When assigned, guide the day-to-day work of Marketing Coordinators, Marketing Specialists, Fellows and interns.• Utilize research, manage the implementation and apply the results to the planning process to develop current marketing strategies.• Participate in the assessment and development of proposed new services that evolve from market research analysis.• Minimum qualifications for the ideal future caregiver include:• Bachelor’s degree in marketing, communications or a related field.• Three years of experience in program development, marketing and project management.• Four years of advertising experience with in-depth knowledge of lead-generating tactics including PPC, social and web analytics.• Certifications: Self-Serve Ad Platforms (Mets, Google Ads or Microsoft Ads) and Web Analytics (Google Analytics 4)• Proficiency with Microsoft Office Suite and Web Analytics tools.• Familiarity with competitive research platforms for digital marketing research and campaign tracking systems.• Basic knowledge of regulatory requirements.• Understands the role of paid media with other marketing channels and tools.Preferred qualifications for the ideal future caregiver include:• Healthcare experience.Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we provide what matters most to you: https://jobs.clevelandclinic.org/benefits-2/Physical Requirements:• Ability to perform work in a stationary position for extended periods.• Ability to operate a computer and other office equipment.• Ability to travel throughout the hospital system.• Ability to communicate and exchange accurate information.• In some locations, ability to move up to 15 lbs. ​.Personal Protective Equipment:• Follows standard precautions using personal protective equipment as required.The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.Please review the Equal Employment Opportunity poster.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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What You Should Know About Marketing and Communications Associate – Paid Search, Cleveland Clinic

Join the Cleveland Clinic Health System as a Marketing and Communications Associate – Paid Search, where your creativity and analytical skills will shine in one of the most respected healthcare organizations in the nation! Nestled in Illinois, this role is perfect for individuals passionate about making a real impact on patient healthcare experiences. In this position, you'll be responsible for supporting revenue-generating campaigns through the development and execution of comprehensive marketing strategies. You'll dive deep into data analytics, monitor campaign performance, and collaborate with multiple internal teams to ensure that our messaging resonates with our audience. If you have a keen eye for detail and love optimizing digital advertising strategies, this role will allow you to showcase your expertise. With your Bachelor's degree in marketing or communications and a few years of experience under your belt, you’ll bring not only your technical skills but also an enthusiastic drive to learn and adapt to the rapidly evolving marketing landscape. You’ll manage several projects that drive leads to the Cleveland Clinic, utilizing platforms like Google Ads and engaging with innovative marketing solutions. Your efforts will directly contribute to transforming patient experiences and driving institutional growth. If you're excited about being part of a collaborative team that values your input and believes in growth, the Cleveland Clinic wants to hear from you!

Frequently Asked Questions (FAQs) for Marketing and Communications Associate – Paid Search Role at Cleveland Clinic
What are the responsibilities of the Marketing and Communications Associate – Paid Search at Cleveland Clinic?

The Marketing and Communications Associate – Paid Search at Cleveland Clinic will play a vital role in supporting revenue-generating campaigns by developing and implementing comprehensive marketing strategies. This includes analyzing data, managing projects, and optimizing digital advertising campaigns to drive patient engagement and lead generation.

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What qualifications are required for the Marketing and Communications Associate – Paid Search role at Cleveland Clinic?

To be considered for the Marketing and Communications Associate – Paid Search at Cleveland Clinic, candidates should possess a Bachelor's degree in marketing, communications, or a related field. Additionally, three years of experience in program development, marketing, and project management is essential, along with four years of advertising experience focusing on lead-generating tactics.

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What skills are important for the Marketing and Communications Associate – Paid Search at Cleveland Clinic?

Important skills for the Marketing and Communications Associate – Paid Search at Cleveland Clinic include proficiency in self-serve ad platforms like Google Ads, strong analytical abilities using web analytics tools, and experience with Microsoft Office. Understanding the dynamics of paid media in relation to other marketing channels is also crucial for success in this role.

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What kind of experience is preferred for the Marketing and Communications Associate – Paid Search position at Cleveland Clinic?

Preferred experience for the Marketing and Communications Associate – Paid Search position at Cleveland Clinic includes prior experience in the healthcare sector, showcasing an understanding of industry-specific marketing challenges and opportunities, along with expertise in developing marketing strategies based on market research.

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What opportunities for career growth exist for a Marketing and Communications Associate – Paid Search at Cleveland Clinic?

Cleveland Clinic is dedicated to fostering career growth and development. As a Marketing and Communications Associate – Paid Search, you’ll have the opportunity to take on more responsibility, engage with cross-functional teams, and potentially move into higher-level marketing roles as you grow your skills and demonstrate success within the organization.

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Common Interview Questions for Marketing and Communications Associate – Paid Search
How do you approach building digital marketing campaigns?

When building digital marketing campaigns, I begin by identifying our target audience and their needs. I research relevant keywords and then broaden my strategy to include compelling copy, effective landing pages, and suitable account structures. This holistic approach helps ensure alignment with our business goals.

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What methods do you use to measure campaign performance?

Measuring campaign performance involves defining key performance indicators (KPIs) from the outset. I use tools like Google Analytics to track metrics such as conversion rates, click-through rates, and engagement. I routinely audit and analyze these results to optimize future campaigns.

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Can you explain your experience with PPC advertising?

I have extensive experience managing pay-per-click (PPC) campaigns, having worked with platforms like Google Ads and Microsoft Ads. My approach focuses on ongoing keyword optimization, ad copy testing, and budget management to maximize return on investment and drive leads effectively.

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How do you stay current with marketing trends?

I stay current with marketing trends by subscribing to industry newsletters, attending webinars, and engaging with thought leaders on social media platforms. Continuous learning is key to remaining competitive in the rapidly evolving digital marketing space.

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Describe a successful marketing project you've managed.

In a recent project, I managed a digital campaign that successfully increased patient engagement by 30%. I implemented targeted ads based on audience analysis and fine-tuned messaging, which resulted in higher conversion rates and ultimately led to more patient appointments.

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How do you handle competing priorities in a project?

Handling competing priorities requires effective time management. I prioritize tasks based on deadline urgency and impact, using project management tools to track progress. Collaboration with team members ensures that all priority aspects of a project are addressed efficiently.

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What role does teamwork play in your marketing strategy?

Teamwork is essential in my marketing strategy. Collaborating with different departments ensures the marketing message aligns with the overall business goals. Additionally, sharing insights and feedback creates a more cohesive approach to our campaigns and enhances creativity.

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How do you adjust marketing strategies based on data analysis?

I rely on data analysis to inform my marketing strategies continuously. By analyzing performance data, I can identify areas of success and opportunities for improvement, allowing for agile adjustments to maximize effectiveness and achieve desired results.

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What tools do you use for marketing analytics?

I have experience using a variety of marketing analytics tools, including Google Analytics, SEMrush, and various social media insights platforms. These tools provide valuable data to inform our marketing strategies and help gauge effectiveness across campaigns.

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How do you ensure compliance with regulatory requirements in marketing?

Compliance with regulatory requirements is crucial in marketing, especially in healthcare. I stay updated on regulations and ensure our campaigns are vetted through legal and compliance departments before launch, maintaining transparency and upholding ethical standards.

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We’ve made it our mission to care for life, research for health and educate those who serve. That’s always been our north star. And it’s led us to deliver an exceptional level of care alongside some of the industry’s most gifted, hardworking careg...

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December 22, 2024

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