POSITION SUMMARY:
As Intercept continues to build its position as the leader in rare and serious liver disease, we are seeking a Senior Manager, Commercial Analytics, to support all commercial field-based team with reporting, call and alignment planning, incentive compensation (IC) plan administration, and CRM deployment (Veeva). This individual will work closely with first- and second-line field leadership as well as headquarters stakeholders across a broad range of functions including Sales, Market Access, Marketing, Sales Training, Field Force Effectiveness, and Commercial IT. This role is a high-impact, high-visibility role within Intercept’s Commercial organization.
JOB RESPONSIBILITIES:
• Develop and refine ongoing sub-national performance and reporting platforms to continually focus the field teams on the key levers that will positively impact brand performance
• Partner with regional sales directors to deliver region-specific analytics and insights
• Lead developments and updates of territory alignment, call planning, and incentive compensation
• Leverage data and analytics to support the business planning process for field teams to enable insights that will inform strategy and tactics
• Conduct ad-hoc analytics to shed light on a wide range of business questions around customer segmentation, patient journey and patient buying process analytics
• Manage national brand performance reporting and diagnostics for functional leadership (sales, market access, marketing), including the design and implementation of reporting frameworks
• Evaluating emerging data sources and analytical methodologies to continually elevate our Commercial Analytics function
QUALIFICATIONS:
• Bachelor’s Degree required; advanced degree preferred but not required
• 5+ years of relevant experience within the biotechnology or pharmaceutical industry (client or consulting side); specialty or rare disease experience preferred
• Advanced knowledge of Microsoft Office tools including PowerPoint and Excel
• Advanced proficiency in data visualization and analytics assets and software (e.g. Tableau)
• Advanced proficiency in accepted sales force productivity tools and CRM platforms
• Advanced knowledge third party claims data including Veeva, Komodo, and/or IQVIA
REQUIRED KNOWLEDGE AND ABILITIES:
• Ability to work onsite in our Morristown, NJ, office as needed on a hybrid basis
• Ability to travel up to 10% required, which may include overnight and/or weekend travel
• Excellent presentation skills are required; the ability to translate/distill complex information and communicate it in a clear, concise manner will be critical for this role
• Outstanding customer relationship, interpersonal, and communication skills with the established ability to effectively work with diverse audiences and influence cross-functionally
• Ability to manage multiple priorities and timelines and to adapt quickly to changing circumstances
• Strong analytical skills with the proven ability to effectively analyze data to determine trends and insights which inform strategy
• Highly motivated self-starter with strong orientation for business results
• Learning agility and ‘scalability’ to take on increasing responsibility as Intercept grows
• Consistent demonstration and embodiment of our Corporate Beliefs: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future
• Ability to have fun and thrive in a growing, diverse, and inclusive work environment
ABOUT INTERCEPT:
Intercept is a biopharmaceutical company focused on the development and commercialization of novel therapeutics to treat rare and serious liver diseases, including primary biliary cholangitis (PBC) and severe alcohol-associated hepatitis (sAH). In a new age of liver disease treatment, our team is developing vital therapies to meet the needs of those living with rare and serious liver disease. We are committed to improving patients’ lives and addressing the liver community’s most pressing needs.
People at Intercept are passionate about patients. You’ll see our patient photos lining our walls and hear their stories in town halls. We’re equally passionate about our team, ensuring each member feels included and has the opportunity to reach their potential. We recognize the power of a diverse, equitable and inclusive (DEI) work force, and how it enriches the professional lives of our team members. Diversity, Equity, and Inclusion drives innovation and connects us to the patients and communities we serve.
For more information about Intercept, please visit our website at: www.interceptpharma.com and follow us on X at: @InterceptPharma.
COMPENSATION & BENEFITS:
The anticipated salary range for this position is $155,000 to $175,000. This represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including, but not limited to, experience, skillset, and performance.
The salary range listed is just one component of our total compensation package. Intercept also provides a competitive suite of benefits, including:
• 401(k) plan with company match
• Rewards and recognition program
• Health care benefits (medical, prescription drugs, dental, and vision insurance)
• Short and long-term disability coverage provided
• Plan coverage for domestic partners
• Paid parental leave benefits and adoption assistance
• Tuition reimbursement assistance
• A generous Paid Time Off program that includes 20 vacation days, 12 holidays, 4 personal days, and 2 volunteer days per calendar year
• Numerous well-being and work/life programs
EEO Statement
Employment decisions at the Company are made without unlawful regard to race, color, religion, creed, national origin, alienage or citizenship status, sex (including gender, pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, sexual orientation, national origin, ethnicity, age, physical or mental disability, legally protected genetic information, marital or partnership status, sexual and reproductive health decisions, military or veteran status, or any other status protected by applicable federal, state, or local law. This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf).
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At Intercept, we’re on a mission to revolutionize the treatment landscape for rare and serious liver diseases, and we are seeking a passionate and driven Senior Manager, Commercial Analytics to join our team. In this high-impact role, you'll support our commercial field teams by providing insightful analytics and reporting, enhancing our strategic decisions and driving brand performance. Collaborating closely with regional sales directors and other stakeholders across various functions such as Sales, Market Access, and Marketing, you will refine our performance reporting platforms, conduct ad-hoc analyses, and leverage data to inform our business strategies. Your expertise in tools like Tableau and CRM platforms will empower us to access critical insights and elevate our analytics function. With a hybrid work environment available, you’ll be able to balance office presence with remote work while contributing to a company that values diversity and teamwork. Join us in making a difference in the lives of patients affected by liver diseases, while also enjoying competitive benefits and a vibrant workplace culture. If you’re ready to take the next step in your career and have a significant impact on our mission, we’d love to hear from you!
Join Intercept Pharmaceuticals as a Medical Science Liaison, focusing on advancing medical and scientific understanding in rare liver diseases within the Northeast region.
Intercept is a biotech firm focused on the development of products to treat liver diseases. Intercept was founded in 2002 and is headquartered in New York, NY.
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