Mid-Level Support Software Developer

As a Mid-Level Support Software Developer at our company, you will own and drive the entire software development lifecycle. Your role includes designing, building, testing, and maintaining scalable and secure applications. You will also collaborate with teams to refine business requirements into effective technical solutions and manage support tickets related to technical issues.

To qualify for the Mid-Level Support Software Developer position, you should have at least 5 years of software development experience and a recognized technical degree or equivalent experience. Familiarity with C#, .NET, and related technologies is essential, and having a background in the agri-tech industry would be advantageous.

Collaboration is crucial for the Mid-Level Support Software Developer role. You'll act as a key point of contact for client-side technical discussions and integrate client feedback into technical improvements. Working alongside product development teams, QA, and others, you'll ensure smooth functionality and successful project outcomes.

Candidates applying for the Mid-Level Support Software Developer position should be proficient in C#, .NET, .NET Core, and other core technologies, including JSON, API integration, WPF, WCF, and web technologies like HTML, CSS, JavaScript, JQuery, and Bootstrap. Additional knowledge of JavaScript frameworks is beneficial.

For the successful candidate, the Mid-Level Support Software Developer role offers a clear growth path, potentially advancing into a Support Desk Manager position. This progression is supported by ongoing training, mentoring, and opportunities to contribute to the development of the company’s technical strategy.

When answering this question, highlight specific projects where you used C# and .NET. Discuss your familiarity with different versions of these frameworks and any libraries you’ve utilized, emphasizing problem-solving instances where these technologies were critical.

Share your systematic approach to diagnosing technical issues, including your methods for gathering information, analyzing logs, and collaborating with team members. Provide examples where you successfully resolved complex issues and the impact it had on the project or client.

Mention your experience with methodologies like Agile, Waterfall, or iterative development. Illustrate why you find these methodologies effective with examples from prior projects, including how they contributed to delivering successful outcomes.

Explain your role in cross-functional teams, focusing on collaboration with different departments such as QA, UI/UX, and product management. Discuss any challenges faced and how you overcame them while achieving team goals.

Provide a specific example where you led a project, detailing your responsibilities and the outcomes. Emphasize your leadership skills, decision-making process, and how you ensured the project met its objectives.

Discuss your strategy for addressing conflicting feedback, highlighting how you mediate discussions to clarify requirements and ensure all voices are heard. Give an example that illustrates your negotiation and communication skills.

Talk about your experience with security vulnerabilities such as SQL injection or cross-site scripting. Discuss how you've addressed these issues in your past projects and your commitment to implementing best security practices.

Share your methods for staying current with industry trends, whether through online courses, webinars, or reading tech blogs. Discuss any specific technologies you've recently explored and how they could benefit your projects.

Mention project management tools you are familiar with, such as JIRA, Trello, or Asana. Explain how these tools have helped you manage your tasks and collaborate with your team effectively to keep projects on track.

Discuss your methods for ensuring code quality, such as code reviews, unit testing, and adhering to coding standards. Provide examples of practices you've implemented to enhance quality assurance in your teams.