Custodian

As a Custodian at JRCH, your primary responsibilities will include sweeping, mopping, scrubbing, and dusting various areas, including gaming spaces, restrooms, and offices. You will also be tasked with cleaning windows, maintaining restrooms, emptying trash receptacles, and performing bio-hazard clean-ups. Furthermore, you'll ensure the cleanliness of event halls, shop areas, and elevators, making sure that every part of the facility is inviting for guests.

To qualify for the Custodian position at JRCH, you should have at least one month of related experience or training, although a combination of education and experience is acceptable. Attention to detail, work readiness, and a commitment to customer service are essential traits for someone in this role.

For Custodians working at JRCH, there is a shift differential of $1.00 per hour for any hours worked between 10:00 PM and 6:00 AM, which is a great incentive for those willing to take on the late or overnight shifts. This means you’ll earn more for your dedication to ensuring a clean and pleasant environment during those hours.

The pay range for a Custodian at JRCH is between $18.00 to $23.40 per hour, depending on experience and qualifications. This competitive pay structure ensures that hardworking individuals are rewarded fairly for their efforts in maintaining a clean and efficient workplace.

The work environment for a Custodian at JRCH involves maintaining cleanliness in a busy casino atmosphere. While the facilities are equipped with state-of-the-art air filtration systems, please note that it is not a smoke-free workplace. This dynamic setting allows custodians to interact with a variety of spaces while ensuring that both guests and team members enjoy a clean and welcoming environment.

Discuss any relevant custodial work you've done, highlighting specific tasks such as cleaning floors, maintaining restrooms, and other responsibilities. Provide examples demonstrating your attention to detail and commitment to cleanliness.

Explain your method for assessing which areas require immediate attention, such as high-traffic spaces or urgent requests from guests. Share a strategy, like maintaining a checklist or using time management techniques, to efficiently complete your assignments.

Talk about your awareness of safety protocols surrounding chemical use and proper handling of cleaning equipment. Mention any training you've received regarding hazardous materials and spill response tactics.

Emphasize the importance of professional communication and a customer-first approach. Share a scenario where you resolved an issue effectively, focusing on empathy and problem-solving.

Outline your knowledge of protocols for bio-hazardous materials, including using appropriate PPE (personal protective equipment) and following safety guidelines to ensure a thorough and safe cleanup process.

Discuss your techniques for deep cleaning, especially in gaming or dining areas that experience heavy traffic. Include your approach to maintaining cleanliness between scheduled cleanings and dealing with spills or messes as they occur.

Highlight your understanding of the importance of safety reporting in the workplace. Provide an example of a time you identified a potential safety hazard and what steps you took to notify your supervisor.

Share your belief in the impact that cleanliness has on guest satisfaction and comfort. Talk about your personal pride in completing tasks thoroughly and meeting the expectations of management and guests alike.

Discuss your use of lists or digital tools to track tasks or set reminders. Illustrate how organization improves efficiency and helps you meet deadlines during your shifts.

Communicate your interest in working for JRCH, citing the casino's reputation, the enjoyable atmosphere, and your desire to contribute positively to the guest experience by maintaining a clean and safe environment.