Merchandise Manager

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. 

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.  

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you. 

Why join JB Hi-Fi? 

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.  
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. 
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading). 
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions. 
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. 
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. 
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. 
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle. 

As a Merchandise Manager, you will have the opportunity to lead and develop the Merchandise and Operations team to achieve high merchandising standards, ensuring that sales targets combined with efficient Back of House inventory activities are maximised, including:

• Leading the execution and maintenance of merchandise and promotional campaigns throughout the store
• Team building and development, ensuring that the Operations and Merchandise teams are trained as per their role requirements and are efficient in all processes and systems
• Demonstrating, leading and coaching a high level of customer care conduct
• Driving sales and budgeting while maintaining stock integrity through compliance to loss prevention procedures

• You must be a natural leader, driving engagement and creating a culture where people are motivated to give their best
• Proactive in optimising work processes by creating the most effective and efficient processes to get things done
• You will be a team player, collaborating and building partnerships with others to meet shared objectives
• Passionate about identifying and developing talent to build careers and meet organisational goals

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!