Briefing Coordinator

A Briefing Coordinator at the company is primarily responsible for organizing executive briefings and events, ensuring a seamless experience for attendees. This includes pre-event planning like scheduling calls with briefing owners, coordinating catering, creating agendas, and supporting speaker arrangements. On the event day, they greet guests, coordinate logistics, and provide on-site support to maintain a high-quality experience.

To qualify as a Briefing Coordinator with the company, candidates should have a minimum of 3 years of experience in event coordination or a related field. Prior experience in an executive briefing center and familiarity with corporate environments are strongly preferred. Essential skills include excellent communication, organizational abilities, and proficiency in Microsoft Office tools.

The Briefing Coordinator position requires on-site work a minimum of three days per week in Bellevue, WA. The schedule will vary based on when briefings are scheduled, typically occurring mid-week, but flexibility is necessary as events may also take place on Mondays and Fridays.

The compensation range for a Briefing Coordinator at the company is between $40 to $48 per hour. Additionally, the position offers benefits such as medical and dental coverage, PTO, life insurance, and options for various supplemental insurances. Details will be disclosed during the hiring process.

Successful Briefing Coordinators need strong organizational and time management skills, excellent communication abilities, and the capability to handle multiple tasks. They should also have a professional demeanor when interacting with clients and be proactive in anticipating needs and addressing any potential issues that may arise.

In your answer, highlight specific events you've coordinated, detailing your role, the logistics involved, and any special challenges you encountered. Make sure to emphasize your organizational skills and your focus on delivering great customer experiences.

Discuss your approach to flexibility and problem-solving. Provide examples from past experiences where you successfully handled unexpected issues, emphasizing your decision-making process and communication skills.

Mention any software or tools you are proficient in, especially those related to event planning, such as Microsoft Office Suite or scheduling tools. Provide specific examples of how these tools helped you streamline your work.

Explain the steps you take to gather dietary preferences from attendees well in advance of the event and how you liaise with catering services to ensure compliance. Provide a past example where you successfully met such requirements.

Discuss the elements that contribute to a great customer experience from your perspective, such as attention to detail, anticipation of clients' needs, and effective communication. Share a specific instance when you went above and beyond to ensure attendees had a memorable experience.

Outline your strategies for prioritizing tasks, staying organized, and utilizing checklists or timelines during events. An example of how you efficiently managed your time during a high-pressure situation can further strengthen your response.

Explain how you view client feedback as a crucial part of the improvement process. Mention how you typically gather feedback, any follow-up actions taken, and how you use this information to refine future events.

Describe your strategy for ensuring that all involved parties—from speakers to clients—are kept informed and aligned throughout the planning process. Highlight your communication skills and diplomacy in managing expectations and objectives.

Share a detailed story about a specific event that posed unique challenges, describing how you identified the problems, the steps you took to resolve them, and the outcomes of the event. Emphasizing your analytical skills and ability to stay calm under pressure will be advantageous here.

Discuss qualities such as attention to detail, excellent customer service focus, problem-solving abilities, and professionalism. Providing examples of how you've demonstrated these qualities in previous roles will validate your answer.