Admin Assistant - Part time (US Home Services, WFH)

As an Admin Assistant at ConnectOS, your primary responsibilities include managing client communication, sending quotes and invoices, maintaining schedules, tracking payments, and requesting client reviews. You will need to demonstrate strong organizational skills as you juggle various tasks aimed at keeping our operations running smoothly.

The part-time Admin Assistant at ConnectOS should possess excellent customer communication skills, proficiency in CRM and spreadsheet management, invoicing and payment tracking experience, and the ability to manage schedules efficiently. Familiarity with social media management and email marketing tools is a plus.

The Admin Assistant at ConnectOS will work from 09:00 PM to 2:00 AM PHT. This part-time position allows for flexible scheduling to fit your lifestyle while contributing to our outstanding service offerings.

ConnectOS is recognized as a Great Place to Work, and we emphasize a supportive work environment for our Admin Assistants. You will receive the necessary training and resources to excel in your role while working within a culture that encourages communication and professional growth.

In the Admin Assistant position at ConnectOS, you will utilize various tools, including Google Sheets for spreadsheets, CRM systems for tracking client interactions, and invoicing software for managing finances. Familiarity with landscape job management platforms like Yardbook or Jobber will also be beneficial.

In answering this question, focus on your previous experience with customer communication, CRM tools, and any administrative tasks you've performed. Highlight specific examples of how you've contributed positively to past roles.

Discuss your approach to prioritization, such as categorizing tasks based on urgency and importance. Mention tools or methods you use to ensure every client interaction is handled timely and effectively.

Provide a specific scenario where you successfully managed overlapping schedules, detailing the steps you took to ensure all appointments were met without conflicts. This reflects your organizational skills.

Share how you leverage software like spreadsheets or specialized financial management tools. Describe your process for keeping records organized and error-free, as precision is crucial in this role.

Demonstrate your conflict resolution skills by explaining how you would listen to the client's concerns, empathize, and work towards a solution while maintaining a professional demeanor. This is essential for any Admin Assistant role.

List specific tools like Google Sheets, CRMs, and invoicing software. Mention your level of expertise and any relevant certifications if applicable, showing you are technically skilled.

Express your admiration for ConnectOS's commitment to employee satisfaction and their services in landscape management. Highlight how your career goals align with the company's mission and values.

Discuss the practices you use, such as checklists, double-checking your work, or using project management software to keep track of various tasks to ensure every detail is adequately managed.

Articulate your hands-on experience with specific CRMs you have used and illustrate how you've effectively utilized spreadsheet software for data management and tracking, which directly correlates to the Admin Assistant duties.

Talk about your openness to feedback and your willingness to make improvements based on constructive criticism. Illustrating this demonstrates your ability to grow in your role and align with team expectations.