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Director, BizOps and Strategy - Special Projects - job 1 of 4

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction, and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and teammates from companies like McKinsey, Bain, BCG, Better, Nerdwallet etc.

  • Disrupt a massive market and take us to a $10B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Director, BizOps & Strategy - Special Projects to work directly with our cofounder/CEO, Art Agrawal. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives, increasing Art's efficiency by helping him prioritize his most important meetings and communications, making decisions on his behalf, and keeping our teams accountable. You will foster trust and credibility with the rest of the executive team as the CEO’s closest proxy and advisor. Your main objective will be to identify and remove bottlenecks for our CEO and partner closely with him to scale our business. 

As the Sr Manager, BizOps & Strategy, you'll own special projects and will have a unique opportunity to view and understand a company’s day-to-day challenges and priorities from the vantage point of a CEO. You will be exposed to every function at Jerry (product, operations, finance, engineering, data, marketing, etc) and learn how to execute big-picture strategies and navigate the intricacies of a complex business. If you’re looking for an opportunity to greatly accelerate your career trajectory, we’d love to hear from you!

How you will make an impact:

  • Identify and implement process improvements to streamline cross-functional operations, enabling Jerry to scale efficiently while maintaining a high-performance culture

  • Act as our CEO’s liaison, ensuring clear communication with internal teams and external partners, while effectively managing expectations and timelines

  • Build and maintain reports and dashboards to track company performance metrics, providing actionable insights to our CEO and leadership team to inform decision-making

  • Lead and oversee high-priority projects from concept to execution, working closely with different teams to ensure alignment with company goals

Preferred experience:

  • 6+ years of experience; ideally a mix of management consulting, venture capital, or private equity, and product, business operations, strategy or growth

  • Bachelor's degree in a STEM, economics, or related discipline

  • Must be located in the San Francisco Bay area or willing to relocate (you will be working on-site at our Palo Alto office)

What we are looking for:

  • Structured problem-solver: You’re a logical thinker and make decisions based on data, but also have good instincts when data is limited.

  • Owner: No challenge is too complex, no issue is too hard.

  • Tenacious: You’re comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

  • Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

  • Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Art Agrawal
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What You Should Know About Director, BizOps and Strategy - Special Projects, Jerry

At Jerry, we’re on the lookout for an adventurous and skilled Director, BizOps and Strategy - Special Projects to join our dynamic team in Palo Alto. In this pivotal role, you’ll partner closely with our cofounder and CEO, Art Agrawal, acting as his right hand on an exciting journey to tackle operational challenges and drive pivotal initiatives in our rapidly growing pre-IPO startup. With impressive funding of $240 million and an incredible 40X growth trajectory in just four years, the opportunity to influence key company decisions has never been more critical. You’ll dive deep into various projects that enhance operational efficiency and support our ambitious goal of transforming Jerry into a $10 billion business. Your knack for structured problem-solving will shine as you oversee high-priority projects from inception to execution, ensuring that all teams align with strategic goals. By creating insightful reports and dashboards, you’ll empower decisions that propel the company forward. If you’re searching for a place where your initiative and entrepreneurial spirit will be truly valued, Jerry is the right fit for you. Get ready to be immersed in a talent-rich environment and watch your career flourish as we redefine how people manage car ownership through our innovative AllCar™ app!

Frequently Asked Questions (FAQs) for Director, BizOps and Strategy - Special Projects Role at Jerry
What are the main responsibilities of the Director, BizOps and Strategy - Special Projects at Jerry?

As the Director, BizOps and Strategy - Special Projects at Jerry, your primary responsibilities will include partnering with our CEO, managing critical initiatives, driving process improvements, and ensuring effective communication across teams. You'll possess the unique opportunity to oversee and execute high-priority projects while creating insights to inform strategic decisions.

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What qualifications are required for the Director, BizOps and Strategy - Special Projects position at Jerry?

To excel as the Director, BizOps and Strategy - Special Projects at Jerry, candidates should have at least 6 years of experience in relevant fields such as management consulting, venture capital, or product operations. A Bachelor’s degree in a STEM or economics-related discipline is preferred, alongside strong problem-solving and communication skills.

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How does the Director, BizOps and Strategy - Special Projects role contribute to Jerry's growth?

In the Director, BizOps and Strategy - Special Projects role at Jerry, you will significantly contribute by identifying bottlenecks, implementing process improvements, and leading key projects that directly support our goal of scaling the business. Your work will be essential in navigating the complexities of our operations as we aim for substantial market disruption.

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What skills are important for the Director, BizOps and Strategy - Special Projects role at Jerry?

Key skills for the Director, BizOps and Strategy - Special Projects at Jerry include structured problem-solving, strong organizational abilities, effective communication across various levels, and the capability to manage high-stakes decisions with diplomacy. A keen sense of urgency and willingness to tackle complex challenges will also be valuable.

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What is the work environment like for the Director, BizOps and Strategy - Special Projects at Jerry?

The work environment for the Director, BizOps and Strategy - Special Projects at Jerry is dynamic and collaborative, set in our Palo Alto office. You’ll work alongside talented professionals from diverse backgrounds like McKinsey and Bain, enriching your experience and fostering a culture of innovation and growth. Expect to be immersed in a fast-paced startup atmosphere with endless opportunities to learn.

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Common Interview Questions for Director, BizOps and Strategy - Special Projects
Can you describe a time when you identified a bottleneck in a process? How did you handle it?

In answering this question, be specific about the situation, emphasizing your analytical skills and how you proposed solutions. Mention the positive outcomes and how your actions enhanced efficiency.

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How do you prioritize tasks when you have multiple urgent projects?

Share how you assess importance and urgency when prioritizing tasks. Include methods like creating priority matrices or aligning tasks with organizational goals to illustrate your strategic thinking.

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What strategies do you employ to ensure clear communication across teams?

Discuss effective communication strategies such as regular updates, feedback loops, or team meetings. Highlight your experience in tailoring your communication approach to different audiences for better clarity.

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Describe a high-stakes project you managed. What challenges did you face?

Provide a detailed example of a high-stakes project, focusing on the challenges and how you navigated them. Be sure to mention outcome metrics to demonstrate your effectiveness.

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In what ways do you use data to inform your decisions?

Share how you leverage data analytics tool or reporting dashboards to support decision-making. Include an example of a specific outcome influenced by your insights.

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Can you share your experience with cross-functional teams?

Speak about your experience working with cross-functional teams in previous roles. Illustrate the benefits and challenges, and how you successfully facilitated collaboration for project success.

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How do you motivate team members during challenging projects?

Discuss motivational techniques you have applied, like recognizing accomplishments, providing support, and encouraging open communication to maintain morale and productivity throughout difficult projects.

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What is your approach to handling conflict within a team?

Describe your conflict resolution strategies, focusing on listening to all parties and seeking collaborative solutions. Highlight any successful outcomes from past experiences.

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How do you assess the success of a project once it’s completed?

Discuss methods you use to evaluate project success, such as key performance indicators (KPIs), gathering team feedback, and analyzing metrics to improve future project performance.

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What do you consider when aligning projects with company objectives?

Outline how you align projects with company objectives, considering factors such as strategic goals, resource allocation, and market dynamics to ensure stakeholder alignment and project viability.

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506 jobs
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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 5, 2025

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