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Founding Product Manager, B2B GenAI platform - job 1 of 10

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a Founding product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Founding Product Manager, B2B GenAI platform, Jerry

As a Founding Product Manager at Jerry in San Francisco, you're not just stepping into a role; you're taking the reins of an innovative B2B GenAI platform that's poised for explosive growth. Picture yourself driving the development of Propelix, collaborating with ingenious minds from top tech companies, and influencing a product that’s about to reshape the insurance industry. Here, you'll harness valuable customer insights to craft features and integrations that truly matter, ensuring our early adopters have fantastic experiences. With no stone left unturned, you'll dive headfirst into understanding customer needs, implementing processes that guarantee their success, and bringing a pioneering product from concept to reality. Reporting directly to the COO, you'll have the unique opportunity to shape product strategy and direction while being instrumental in positioning Propelix as a leader in GenAI prompt engineering. Ideal candidates will thrive in a dynamic environment, demonstrating initiative, superb organizational skills, and exceptional communication abilities. Imagine being part of a pre-IPO startup backed with $240 million in funding! If you have a background in structured problem solving, experience in early-stage B2B SaaS startups, and a passion for creating meaningful customer outcomes, we’d love to hear from you. At Jerry, we believe that your drive and creativity can help transform our ambitious vision into reality as we strive to become a household name in the tech industry. Join us on this thrilling journey!

Frequently Asked Questions (FAQs) for Founding Product Manager, B2B GenAI platform Role at Jerry
What are the responsibilities of a Founding Product Manager at Jerry?

As a Founding Product Manager at Jerry, you will be responsible for driving the development of Propelix from 0 to 1, working closely with early customers to refine product-market fit. You'll utilize customer insights to identify new features, manage the implementation process to ensure customer success, and oversee all aspects of our B2B Propelix product to establish it as a leading GenAI prompt engineering platform.

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What qualifications do I need to become a Founding Product Manager at Jerry?

To qualify for the Founding Product Manager position at Jerry, candidates should possess a Bachelor's degree in a rigorous discipline and 5-10 years of experience. Ideally, this includes a mix of structured problem-solving experience, such as MBB or VC work, along with several years in product management at an early-stage B2B SaaS startup.

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How does Jerry support the professional growth of its Founding Product Manager?

At Jerry, the professional growth of the Founding Product Manager is paramount. You’ll be immersed in a talent-rich environment, allowing you to accelerate your learning from industry leaders. By owning a critical role in shaping Propelix, you’ll continuously gain insights and experiences that propel your career forward while contributing to the company's success.

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What kind of work culture can a Founding Product Manager expect at Jerry?

The work culture at Jerry is built on innovation, curiosity, and egoless collaboration. As a Founding Product Manager, you will work alongside passionate and driven team members who are dedicated to solving real-world problems. Our commitment to diversity, equity, and inclusion also fosters a supportive environment where everyone's ideas can thrive.

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What is Propelix and how is it relevant to the role of Founding Product Manager at Jerry?

Propelix is Jerry's B2B GenAI prompt engineering platform tailored for the insurance industry. As the Founding Product Manager, you will play a pivotal role in its development and success while working directly with early customers to tailor solutions that meet their specific needs and drive the platform's adoption.

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Common Interview Questions for Founding Product Manager, B2B GenAI platform
Can you describe your experience in product management?

When answering this question, provide a structured overview of your product management background. Highlight specific projects where you led development, the impact of your decisions, and how you interacted with customers to refine products. Use metrics to support your achievements.

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How do you prioritize features when developing a product?

Discuss your approach to prioritization by mentioning frameworks you’ve utilized, such as the MoSCoW method or RICE scoring. Explain how you balance user feedback with business objectives, ensuring alignment with overall company strategy.

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Tell us about a time you used customer insights to drive product decisions.

Share a specific example where you effectively gathered and applied customer feedback. Emphasize how you transformed insights into actionable features or changes that benefitted the user experience and impacted the product positively.

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What strategies do you use to understand customer needs?

Outline your methodologies for uncovering customer needs, including interviews, surveys, or usability testing. Emphasize your capability to ask penetrating questions and your knack for synthesizing information to guide product development.

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What experience do you have in working with cross-functional teams?

Discuss your collaborative work with various teams, such as engineering, sales, and marketing. Highlight how you ensure effective communication and how your role facilitates a smoother development process.

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How do you handle conflicts within your team?

Provide an example of a conflict you encountered and how you managed it. Illustrate your approach to mediation, encouraging open communication, and finding common ground among team members.

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What metrics do you consider essential for measuring product success?

Identify the key performance indicators (KPIs) you believe are crucial, such as customer satisfaction scores, user engagement, retention rates, and revenue growth. Explain how you track these metrics to assess product performance.

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Describe a challenging project and how you overcame the obstacles.

Select a challenging project, focusing on the specific obstacles you faced. Detail your problem-solving process, how you enlisted team support, and what the ultimate outcome was, showing your resilience and adaptability.

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How do you keep up with trends in product management and the tech industry?

Discuss various resources, such as podcasts, blogs, or conferences, that keep you informed about industry trends. Explain how you leverage this knowledge to inform your product strategies and decisions.

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Why do you want to work as a Founding Product Manager at Jerry?

Articulate your passion for the role, the vision Jerry has for its products, and how your skills align with the company’s mission. Mention your excitement about joining a pre-IPO startup and contributing to its growth and innovation.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
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Full-time, on-site
DATE POSTED
December 24, 2024

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