Inbound Insurance Sales Agent (Remote) - job 1 of 2

As an Inbound Insurance Sales Agent at Jerry, you will be immersed in a dynamic role where you'll respond to inbound inquiries from prospective customers seeking personal line auto and home insurance policies. Your responsibilities include educating customers on policy options, effectively problem-solving objections, binding quotes through our insurance carriers, and providing high-energy, attentive conversations to ensure customers find the best fit for their needs.

To be considered for the Inbound Insurance Sales Agent position at Jerry, candidates should possess strong multitasking abilities and a passion for helping others. Prior experience in sales or customer service can be advantageous, although it’s not strictly necessary. Jerry will also assist you in obtaining your P&C license, which is expected to be completed within the first month of employment.

The compensation for an Inbound Insurance Sales Agent at Jerry includes a competitive hourly wage ranging from $18.00 to $21.00, combined with uncapped commissions. Essentially, if you excel in your role, your on-target annual earnings could reach between $75,000 to $100,000, making this an attractive opportunity for motivated sales professionals.

The Inbound Insurance Sales Agent position at Jerry offers several flexible work schedules, all in Eastern Time. You can choose from different shifts that fit your lifestyle, including weekends and evenings. Options include working Sunday through Thursday or Tuesday to Saturday, providing you with the ability to find a schedule that works best for you.

At Jerry, our company culture is characterized by innovation, collaboration, and a deep commitment to customer service. As an Inbound Insurance Sales Agent, you will be surrounded by a passionate and supportive team that values curiosity and problem-solving. Here, input from every employee is valued as we work together to deliver an outstanding experience to car owners looking for insurance solutions.

Handling objections effectively is key to your success. Start by actively listening to the customer's concerns and empathizing with their situation. Then, provide relevant solutions that address their specific objections, sharing success stories or explaining the benefits of policies related to their concerns.

Even if you don’t have extensive experience specifically selling insurance, it's useful to discuss any transferable skills or knowledge you have about insurance policies. Familiarize yourself with common types of coverage and be ready to highlight your ability to learn quickly and relay complex information to customers.

It’s important to stay engaged during customer interactions. To maintain high energy, practice active listening and engage with positive affirmations. Taking short breaks, ensuring you're in a comfortable environment, and preparing conversational prompts can also help you maintain enthusiasm throughout your work hours.

Use the STAR method (Situation, Task, Action, Result) to illustrate your story. Describe a specific situation, the task you needed to resolve, the actions you took, and the positive outcome that followed. Emphasize your problem-solving skills and dedication to customer satisfaction.

Discuss your organizational skills and how you categorize inquiries based on urgency. You might mention using tools like CRM systems to keep track of customer interactions or detailing how you remain adaptable to prioritize high-impact requests without compromising service quality.

Express your passion for customer service and interest in the fintech space, and how Jerry’s vision resonates with your career goals. Be sure to research Jerry and talk about how their innovation and commitment to simplifying car ownership excites you as a potential team member.

Emphasize your proactive approach to learning—mention reading industry blogs, participating in training courses, or engaging with professional communities. Showing enthusiasm for continuous learning indicates your commitment to being an informed and helpful resource for customers.

Building rapport can start with a friendly greeting and using the customer’s name throughout the conversation. Use open-ended questions to encourage dialogue, show empathy towards their needs, and relate personally to their experiences to create a connection.

An effective approach includes understanding the customer’s perspective and needs first. After gathering information, you can explain the various benefits of insurance in a relatable manner, perhaps by using examples of common risks and how insurance can provide financial security.

It’s essential to acknowledge that stress can occur but focus on the techniques you use to manage it, such as taking deep breaths, focusing on one task at a time, or using personal time wisely. Illustrating your ability to maintain composure while achieving sales goals portrays you as a resilient candidate.