Principal Product Manager, New Product (B2B GenAI platform) - job 1 of 6

The Principal Product Manager at Jerry will primarily drive the development of Propelix, the new B2B GenAI platform. This includes collaborating with early customers to gather feedback, identifying and building new features based on customer insights, managing the implementation process for new clients, and ensuring the product's success and satisfaction. The role is vital in establishing Propelix as a leading GenAI solutions provider in the insurance industry.

To be considered for the Principal Product Manager role at Jerry, candidates should possess a Bachelor's degree in a rigorous discipline, along with 5-10 years of relevant experience. Ideally, candidates should have a mix of experience from a structured problem-solving background, such as MBB, VC, or PE, as well as time spent building products in an early-stage B2B SaaS startup, focusing on pre-product market fit.

Essential skills for the Principal Product Manager position include strong systems thinking to bring structure to complex scenarios, a high level of initiative and ownership, exceptional organizational abilities for project management, and strong communication skills to work effectively with both technical and non-technical stakeholders. It’s crucial to have a talent for asking the right questions to unlock customer needs and guide product development.

Jerry boasts a talent-dense work environment that fosters rapid learning and career growth. The culture emphasizes passion, curiosity, and the ability to collaborate in solving real-world problems. As a Principal Product Manager, you will be part of a supportive team that values innovation and continuous improvement, driving the creation of revolutionary products that make car ownership simpler for millions.

As a Principal Product Manager at Jerry, you will be positioned at the intersection of product and go-to-market strategies, providing immense opportunities for career growth. Working closely with the leadership team and contributing to a high-impact project like Propelix will accelerate your trajectory within the company. With our aggressive growth plans, you could potentially step into roles with greater responsibility as we scale to a $5B business.

In prioritizing features for a new product, it’s crucial to focus on customer feedback, market needs, and alignment with business goals. Start by gathering insights from stakeholders and users to assess which features will deliver the most value. Utilize tools like the RICE scoring model to systematically evaluate the impact, reach, confidence, and effort associated with each feature to make informed decisions.

Gathering product feedback efficiently includes a combination of qualitative and quantitative methods. Conduct regular user interviews and surveys to understand user experiences, while also utilizing analytics to track usage patterns and feature adoption. Creating a feedback loop ensures that customer voices influence the ongoing development process, leading to a product that better meets their needs.

One common challenge in product management is managing scope creep. To overcome this, maintain a clear product vision and communicate objectives to stakeholders from the outset. Consistently reference the product roadmap during discussions to ensure everyone stays aligned on priorities. Implementing strong project management practices like agile methodologies can also help keep progress on track.

To ensure alignment between product development and company strategy, regularly engage with cross-functional teams and leadership. Establishing clear goals tied to the company’s vision during the product planning phase is crucial. Regular updates and alignment meetings help maintain focus, adapting product goals as needed to support the company’s evolving strategy.

In one instance, I was part of a team developing a product that was initially targeted toward broad user demographics. After user interviews and market analysis, we discovered a more specific niche audience that had greater needs. We pivoted our focus to cater specifically to this niche, which resulted in improved user satisfaction and enhanced market traction, showcasing the importance of adaptability.

To measure product success, I utilize a mix of quantitative and qualitative metrics. User engagement metrics such as DAU, MAU, and feature adoption rates provide insight into how actively users interact with the product. Additionally, metrics related to customer satisfaction, such as NPS and CSAT, reveal users' sentiments and areas for improvement, guiding future development efforts.

Addressing conflicts within a project team requires open communication and empathy. I encourage all team members to express concerns and perspectives in a structured manner, fostering a collaborative environment. By focusing on shared goals and facilitating guided discussions, we can uncover the root causes of conflicts and find collaborative solutions, ensuring team cohesion and project success.

Fostering innovation involves creating an environment that encourages experimentation and risk-taking. I promote brainstorming sessions where all ideas are welcomed, and implement 'innovation sprints' for exploration of new features. Encouraging team members to pursue passion projects or side initiatives can also lead to unexpected insights and innovative solutions that benefit the product.

Effective stakeholder communication is about regular updates and transparency throughout the product lifecycle. I establish a communication plan that details how often stakeholders will receive updates and the formats to be used, whether through dashboard reports or meetings. By proactively addressing any concerns and celebrating milestones, I keep stakeholders engaged and informed, which builds trust and collaboration.

I have extensive experience with agile methodologies, applying frameworks like Scrum and Kanban in various product management roles. I prioritize rapid iteration through sprints, allowing for regular feedback and adjustments. The agile approach has taught me the value of adaptability and responsiveness to change, ensuring that the product evolves effectively in line with user needs and market dynamics.