Property Associate - job 2 of 2

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Responsibilities

Tenant and Client Services

• Provide superior customer service to tenants, prospects, and clients.
• Serve as a liaison between tenants, building engineers, security, housekeeping, and vendors.
• Assist with tenant move-ins/move-outs, including coordinating logistics, notifications, and insurance compliance.
• Monitor and follow up on tenant service requests and work orders to ensure timely completion.
• Organize tenant meetings, training sessions, and events to foster engagement.
• Prepare tenant communications, newsletters, memos, and building updates.
• Manage tenant access card activation and deactivation.

Leasing and Marketing

• Assist in the leasing process, from prospect inquiries to lease execution.
• Conduct property tours and present available spaces professionally.
• Respond to phone and email inquiries and schedule property showings.
• Input and track leasing data in property management software.
• Process rental applications, verify pertinent information, and submit for approval.
• Coordinate lease execution and distribution, ensuring all documentation is properly filed.
• Assist with marketing efforts, including social media updates, resident events, and outreach campaigns.
• Maintain a thorough understanding of the surrounding market, competitor properties, and submarket trends.

Administrative Support

• Provide direct administrative assistance to the property management team.
• Ensure accurate tracking and renewal of tenant and vendor certificates of insurance.
• Monitor property email and phone communications, ensuring timely responses.
• Maintain organized filing systems (both digital and physical) for leases, contracts, and financial records.
• Process accounts payable and receivable, including coding invoices and tenant billing adjustments.
• Assist in preparing reports, budgets, and financial statements.
• Track and document administrative expenses, identifying cost-saving opportunities.
• Maintain conference room reservations and office organization.

Operations and Compliance

• Coordinate vendor and contractor access for scheduled maintenance or service requests.
• Ensure property readiness, including monitoring building cleanliness, security, and maintenance.
• Participate in compliance audits and assist with annual inspections.
• Support emergency preparedness planning, including updating procedures and coordinating safety meetings.
• Assist property management in maintaining safety, cleanliness, and overall property appeal.

Miscellaneous

• Maintain confidentiality and exercise good judgment in handling sensitive tenant and business information.
• Support team initiatives for sustainability, community involvement, and tenant engagement.
• Perform other related duties as assigned to ensure operational excellence.

Qualifications

Education & Experience

• High school diploma required; Bachelor’s degree preferred.
• Minimum of 1-2 years of experience in property management, leasing, or administrative support.
• Experience in a customer service-focused environment preferred.

Skills & Abilities

• Excellent verbal and written communication skills.
• Strong customer service orientation with a professional demeanor.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with property management software (Yardi, RealPage, or similar) is a plus.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively as part of a team.
• Positive and proactive attitude with a willingness to learn.

Physical Requirements

• Ability to sit for extended periods and use office equipment.
• Frequent standing, walking, and reaching with hands and arms.
• Ability to lift up to 35 pounds occasionally.
• Use of stairwells and emergency exits when required.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.