Senior Escalation Engineer (UK or EMEA)
Skills
- Network security
- Incident response
- Threat hunting
- UNIX/Linux administration
- Strong networking experience
Responsibilities
- Be the primary point of contact for all customer escalations/support cases.
- Provide regular status updates to customers and internal stakeholders.
- Provide best practices and accelerated support for Corelight solutions.
- Identify issues and develop solutions.
- Advocate for customers and coordinate across multiple teams.
Education
- BS/BA in relevant field such as Computer Science, Electrical Engineering, or Management Information Systems.
Benefits
- Opportunity to work in a fast-paced, innovative environment.
- Collaborative and inclusive culture.
- Remote working flexibility.
Average salary estimate
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