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District Manager - job 1 of 2

Company Description

Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Safelite

Job Description

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The District Manager drives long term market strategy by leading and developing a team of store leaders to consistently meet profit and sales goals. Reporting to a Regional Vice President, they oversee all field sales and operations activity within their district. They prioritize relationships with associates, customers and insurance agents alike in order to stay connected to industry trends and best practices and adjust their district strategies accordingly.

What You’ll Get

  • Competitive weekly pay and bonus opportunities.

  • A benefits package that includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Tuition reimbursement.

  • Paid training and all the tools and resources you'll need to be successful.

  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

  • Develop, communicate and implement the vision for the market, including short and long-term sales and operations plans to grow market share and increase brand awareness to ensure Safelite is well engrained in the market.

  • Monitor monthly performance against sales and operations plans and make appropriate adjustments to ensure that plans are met.

  • Keep current on what the competition is doing and make appropriate recommendations (pricing, services, product offerings) to ensure Safelite is in line with or ahead of the competition; Work with field sales to identify and develop new business relationships.

  • Oversee P&L for the district, ensuring that revenue goals are met by managing expenses, maximizing profits and minimizing losses; conduct financial reviews with store leaders monthly for transparency.

  • Lead through engagement and motivation, understanding the needs of a primarily mobile workforce and creating a culture where everyone is inspired to do their best.

  • Create a positive and rewarding environment that encourages retention; work with store leaders to foster a culture that drives a great, memorable and easy customer experience in all stores.

  • Partner with national leaders to standardize best practices, implement the playbook in their region and drive change management and adoption in the Field.

  • Ensure that market leaders complete the annual Talent Review Process for their direct reports ensuring the team is comprised of high-performing associates and that under-performing associates are coached.

  • All other duties as assigned.

What You’ll Need

  • Bachelor's degree in business administration or a related field required.

  • Valid state-issued driver’s license required.

  • 6+ years of leadership experience in an operations and sales environment; auto aftermarket experience preferred.

  • Strong knowledge of sales, marketing and operations techniques/expertise.

  • Ability to indirectly lead, coach and achieve results through others and to develop associates so that they meet their individual/career goals in tandem with the organization's KPIs.

  • Present a professional appearance and wear personal protective equipment.

  • Ability to travel up to 50%.

#LI-HL1

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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What You Should Know About District Manager, Jobs for Humanity

Are you ready to take your career to the next level as a District Manager with Safelite in Kansas City, Missouri? At Safelite, we're not just about fixing auto glass; we're about creating a fulfilling and inclusive workplace where you can thrive. As a District Manager, you will be at the forefront of our market strategy, leading a passionate team of store leaders to consistently meet sales and profit goals. Your role will involve overseeing all field sales and operations within your district while fostering strong relationships with associates, customers, and insurance agents. This connection allows you to stay attuned to industry trends and adjust strategies accordingly. In addition to a competitive salary and bonus opportunities, we offer an impressive benefits package, including a 401(k) plan, medical coverage tailored to your needs, and numerous paid time off options to ensure your work-life balance. As you engage with your team, you will implement the vision for the market, monitor performance, and develop business relationships to grow market share. If you have a knack for leadership and a passion for delivering a memorable customer experience, we want to hear from you! Join Safelite and be part of a company that prioritizes your growth and well-being while taking pride in providing top-notch service to our customers.

Frequently Asked Questions (FAQs) for District Manager Role at Jobs for Humanity
What are the responsibilities of a District Manager at Safelite in Kansas City?

As a District Manager at Safelite in Kansas City, you'll be responsible for driving long-term market strategies while leading a team of store leaders. Your core duties include implementing sales and operations plans, overseeing financial performance, and actively monitoring market competition. By developing strong relationships with associates and customers, you will ensure that Safelite remains an industry leader, adapting strategies as necessary to maintain a competitive edge.

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What qualifications are needed for the District Manager position at Safelite?

To qualify for the District Manager role at Safelite, candidates require a bachelor's degree in business administration or a related field, along with over 6 years of leadership experience in an operations and sales environment, preferably in the auto aftermarket. Knowledge of sales, marketing, and operations techniques is key, as is the ability to lead and develop associates while achieving organizational goals.

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How does Safelite support the professional development of its District Managers?

Safelite is committed to the professional growth of its District Managers by offering robust training programs and resources. As a District Manager, you'll receive comprehensive onboarding to set you up for success, paired with the opportunity for tuition reimbursement to further your education. Additionally, Safelite encourages growth by fostering a culture where team members are supported to achieve their individual career goals.

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What does a typical workday look like for a District Manager at Safelite?

A typical workday for a District Manager at Safelite involves a mix of strategic planning and hands-on leadership. You'll start by reviewing performance metrics, followed by meetings with store leaders to discuss strategies and performance. You'll spend time visiting stores to connect with associates, monitor sales, and analyze operations to ensure targets are met. Building relationships with customers and engaging with the community is also a vital part of your day.

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What benefits does Safelite offer to its District Managers?

Safelite offers a competitive benefits package to its District Managers, including a 401(k) plan with company matching, customized medical coverage to fit your needs, and generous paid time off policies. Moreover, Safelite prioritizes work-life balance by offering paid volunteer days and comprehensive health, wealth, and life resources, which you can explore at www.safelitebenefits.com.

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Common Interview Questions for District Manager
Can you describe your leadership style as a District Manager?

When discussing your leadership style, emphasize your commitment to engagement and motivation. Share specific examples of how you've developed teams and fostered a great working environment, ensuring your approach aligns with Safelite's values of inclusivity and performance.

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How do you handle underperforming associates in your team?

Discuss your methods for identifying and coaching underperforming associates effectively. Share examples of how you assess strengths and weaknesses, set clear performance goals, and provide necessary support to help them improve and reach their potential.

Join Rise to see the full answer
What strategies would you use to grow market share at Safelite?

Here, you should highlight your experience in developing strategic plans to increase market share. Focus on building strong relationships with customers and both internal and external stakeholders while remaining aware of competitive landscape, making tailored recommendations for pricing, services, or offerings.

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How do you prioritize tasks in a fast-paced environment?

To answer this question, illustrate your ability to assess urgency and importance. Provide a specific example where you've successfully managed multiple projects or teams, showcasing your organizational skills and ability to adapt to changing priorities in a dynamic environment.

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What methods do you use to track and analyze performance metrics?

You should discuss the importance of using data-driven insights to monitor performance. Share the tools or software you're familiar with and your experience in conducting regular reviews, analyzing trends, and adjusting strategies based on metrics to achieve sales and operational goals.

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How do you promote a positive customer experience at your stores?

Emphasize your focus on fostering a customer-first culture. Discuss training initiatives, feedback systems, and how you empower your associates to deliver exceptional service, ensuring that all team members understand the importance of a positive customer experience.

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Describe a challenging situation you've faced as a leader and how you overcame it.

Prepare to share a specific story where you faced a significant challenge in leadership. Focus on your problem-solving strategies, the support you engaged, and the results of your actions, illustrating your capacity to manage adversity while keeping your team motivated.

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What are your thoughts on team development and talent review processes?

Discuss the essential nature of continuous team development and how the talent review process can be effectively utilized to ensure that associates are engaged, aligned with business goals, and have the right development opportunities to grow their careers.

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How do you adapt your strategies based on market trends?

In response, share your process for staying informed about industry trends and competitor activities. Illustrate how you analyze this information to adjust your district strategies, ensuring that Safelite remains ahead in the market while meeting customer needs.

Join Rise to see the full answer
What makes you the ideal candidate for the District Manager position at Safelite?

Here, you can summarize your relevant experience, skills, and personal attributes that align with Safelite's mission and values. Emphasize your leadership capabilities, industry knowledge, and commitment to fostering an inclusive environment while driving business success.

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Full-time, on-site
DATE POSTED
April 17, 2025

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