Territory Manager - Saratoga Springs, NY

As a Territory Manager at Juul Labs, your responsibilities include managing sales and distribution in your designated geographic area, working closely with retail partners on initiatives that drive product sales. You will leverage the 4Ps—presence, pricing, promotion, and product—to ensure successful execution of business strategies and consult with partners on category management, utilizing analytical tools to enhance business performance.

To apply for the Territory Manager position at Juul Labs, you should be at least 21 years old and have a Bachelor’s degree or 1-3 years of relevant field sales experience. Proficiency in sales technologies such as SalesForce and Tableau, along with a valid U.S. driver’s license and the ability to manage multiple priorities, are also essential for this role.

At Juul Labs, we are committed to your career growth. As a Territory Manager, you will receive ongoing training and impactful experiences designed to help you develop leadership skills and excel in your role. We emphasize setting big goals and encourage our team members to exceed them, thus paving your path for career advancement.

The Territory Manager position at Juul Labs requires the ability to lift up to 30 lbs, work from heights ranging from 9 to 12 feet, and access limited or confined spaces. You should also be able to frequently stoop, kneel, crouch, and drive up to 100 miles per day as part of your daily responsibilities.

As a Territory Manager at Juul Labs, you can expect a robust benefits package that includes medical, dental, and vision insurance, equity and performance bonuses, a cell phone subsidy, commuter benefits, and discounts on JUUL products. In addition to these, you’ll also experience a culture that nurtures your professional growth and personal well-being.

When managing a diverse territory, it’s important to analyze the unique market dynamics of each area. I would start by conducting thorough research on the demographics, preferences, and behavior of the adult nicotine consumers in my territory. Establishing strong relationships with local retail partners and tailoring our strategies to meet their specific needs would be essential to drive sales effectively.

In my last role, I implemented a data-driven sales strategy that focused on understanding customer behavior and market trends. By leveraging analytics tools, we identified high-performing products and adjusted our promotions accordingly, resulting in a 20% increase in sales within a quarter. This experience taught me the importance of being adaptable and focused on continuous improvement.

I prioritize tasks by assessing the urgency and significance of each account based on their performance metrics and potential. Using tools like task management software, I create a structured plan that allows me to allocate time effectively, ensuring that high-priority accounts receive the attention they need while maintaining consistent communication with all partners.

I have considerable experience using various sales technologies, particularly Salesforce for CRM purposes and Tableau for data analysis. These tools have enabled me to track sales performance, generate insightful reports, and execute strategy based on real-time data, allowing for informed decision-making and better results.

Conducting a market analysis involves gathering data on current market trends, understanding consumer behavior, and evaluating competitor strategies. I would utilize analytic tools to assess key performance indicators within my territory, identify growth opportunities, and use this data to inform my tactical sales approach and create a customized business plan.

Effective communication is key to building strong relationships with retail partners. I ensure clear and consistent communication by setting regular check-ins, utilizing emails for updates, and being responsive to their needs. Tailoring my communication style to match each partner's preferences helps build trust and fosters a collaborative environment.

I am motivated by the challenge and excitement of meeting sales targets and helping my clients succeed. The opportunity to drive change through strategic promotions and innovative solutions fuels my passion, and seeing the direct results of my efforts in both my team's performance and my clients' satisfaction is incredibly rewarding.

In such situations, it’s important to listen carefully to the partner’s concerns and understand their perspective. I would provide them with data supporting the promotion's effectiveness, share success stories, and collaboratively brainstorm how to integrate the promotion in a way that meets their needs while aligning with business objectives.

In my previous role, I discovered through data analysis that certain products were underperforming due to poor placement in stores. I worked with our retail partners to reposition these products prominently on shelves, paired with targeted promotions. This resulted in a significant uptick in sales and improved overall performance metrics within that account.

A successful Territory Manager should possess strong analytical skills, excellent communication abilities, and a customer-focused mindset. Being adaptable and having the ability to build lasting relationships with retail partners is equally essential. These qualities combined enable effective strategy execution and ultimately contribute to business success.