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Exchange Relationship Manager - Digital Assets (APAC Remote)


About Keyrock

Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. 

Today, we rock with over 180 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels and Singapore, and host regular online and offline hangouts to keep the crew tight.

We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.

But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives. 

At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.

What we are looking for… as an Exchange Relationship Manager, you will serve as the primary liaison between Keyrock and a wide variety of cryptocurrency exchanges and ECNs. You will be responsible for managing existing relationships, identifying new opportunities, and ensuring seamless collaboration to optimize our trading operations. Your role will be pivotal in strengthening our position in the crypto trading ecosystem and enabling us to maximize trading efficiency and profitability.

Job Description:

Relationship Management:

  • Build, maintain, and nurture strong relationships with cryptocurrency exchanges and brokerage platforms, both centralized and decentralized.

  • Serve as the primary point of contact for exchanges to address inquiries, resolve issues, and facilitate effective communication.

  • Negotiate fee structures, incentives, and strategic partnerships to maximize benefits for the company.

Operational Oversight:

  • Oversee exchange account management, including account creation, API integrations and work with our KYC/AML teams

  • Monitor exchange performance metrics, including latency, uptime, and liquidity, to ensure optimal trading conditions.

  • Coordinate with internal teams (traders, developers, and compliance officers) to address exchange-related needs and requirements.

Strategy & Growth:

  • Identify and onboard new exchanges to expand the company’s trading ecosystem and market reach.

  • Collaborate with the trading team to identify opportunities for improving liquidity provision and market-making activities.

  • Stay informed about new features, product launches, and updates from exchanges and provide recommendations for their integration into our operations.

Reporting & Analysis:

  • Prepare regular reports on exchange-related activities, performance, and key metrics.

  • Analyze trends in exchange policies, competition, and market dynamics to identify opportunities and risks.

Background and experience

  • Profound understanding, on an institutional level, of cryptocurrency trading, exchanges, tokens, and blockchain technology.

  • Proven track record in managing high-stake relationships

  • Excellent at negotiating deals that benefit all parties involved while safeguarding company interests.

  • Ability to analyze complex data sets to derive actionable insights.

  • Comfortable with trading platforms, APIs, and the tech ecosystem surrounding digital asset trading.

  • Familiarity with financial regulations in key markets, especially those pertaining to cryptocurrencies.

  • Exceptional written and verbal communication skills, capable of articulating complex ideas clearly.

Our recruitment philosophy

We value self-awareness in our recruitment process. We seek people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, and delivers solid, scalable outcomes.

Our offer

  • A competitive salary package, with various benefits depending on the method of engagement (employee or Contractor). 

  • Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely 

  • The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence 

As an employer we are committed to build an positive and collaborative work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.

https://keyrock.com/careers/

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$70000K
$120000K

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What You Should Know About Exchange Relationship Manager - Digital Assets (APAC Remote), Keyrock

As an Exchange Relationship Manager for Digital Assets at Keyrock, based remotely in APAC, you'll be at the forefront of the cryptocurrency trading ecosystem. Keyrock, recognized for its innovation and partnerships in the digital asset arena, has an exciting opportunity for someone who can effortlessly build and nurture strong relationships with various cryptocurrency exchanges and Electronic Communication Networks (ECNs). Your role is vital as you serve as the primary point of contact for these exchanges, ensuring seamless collaboration to optimize our trading operations. You'll engage in relationship management by addressing inquiries, resolving issues, and negotiating favorable fee structures and strategic partnerships that benefit both Keyrock and its partners. Not only that, you'll oversee operational aspects like account management and API integrations, while keeping an eye on performance metrics like latency and liquidity. But it doesn’t stop there – you’ll also be instrumental in the company’s strategic growth, identifying new exchanges for onboarding and collaborating with our trading teams to enhance liquidity provision. Regular reporting and analysis of market dynamics will be part of your routine, enabling you to identify opportunities and risks effectively. With a profound understanding of cryptocurrency trading and exceptional communication skills, you'll help Keyrock maintain its reputation as a pioneering market maker in the rapidly evolving digital asset landscape. If you’re a driven crypto enthusiast eager to make a mark in this exciting field, we would love to hear from you!

Frequently Asked Questions (FAQs) for Exchange Relationship Manager - Digital Assets (APAC Remote) Role at Keyrock
What are the main responsibilities of the Exchange Relationship Manager at Keyrock?

As the Exchange Relationship Manager at Keyrock, your primary responsibilities include building and managing relationships with cryptocurrency exchanges, addressing inquiries and resolving issues, negotiating fee structures, overseeing account management, and collaborating with different teams to optimize trading operations. You'll also be tasked with identifying new exchanges for onboarding and preparing regular performance analysis reports to inform strategy and decision-making.

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What qualifications are needed for the Exchange Relationship Manager role at Keyrock?

The position of Exchange Relationship Manager at Keyrock requires a profound understanding of cryptocurrency trading and exchanges at an institutional level. You should have a proven track record of managing high-stake relationships, excellent negotiation skills, and the ability to analyze complex data sets. Familiarity with trading platforms, APIs, and a strong grasp of financial regulations relevant to cryptocurrencies are also essential.

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How does Keyrock support career development for Exchange Relationship Managers?

Keyrock is committed to fostering a collaborative and positive work environment, which includes opportunities for career development. As an Exchange Relationship Manager, you’ll have the autonomy to explore innovative solutions within your role, along with the chance to work with a diverse and talented team that encourages growth and self-awareness. Keyrock also supports continuous learning through their Accelerator Program and other initiatives geared toward Web3 startups.

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What benefits does Keyrock offer to Exchange Relationship Managers?

Keyrock offers a competitive salary package for Exchange Relationship Managers along with various benefits tailored to your engagement method, be it as an employee or contractor. You'll enjoy flexible working hours enabling you to manage your time effectively, and the opportunity to work remotely aligns with Keyrock's commitment to employee autonomy and a healthy work-life balance.

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What does the onboarding process look like for the Exchange Relationship Manager at Keyrock?

The onboarding process for a new Exchange Relationship Manager at Keyrock involves thorough training on internal systems, introductions to key team members, and an overview of the company's operations in trading and digital assets. You'll be supported by mentors ensuring a seamless transition into your role, allowing you to start building relationships and contributing to Keyrock’s mission quickly.

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Common Interview Questions for Exchange Relationship Manager - Digital Assets (APAC Remote)
Can you describe your experience managing relationships in the cryptocurrency space?

When answering this question, focus on specific examples of positive outcomes from your previous relationship management experiences, highlighting how you navigated challenges, utilized negotiation skills, and enhanced partnerships to achieve mutually beneficial results.

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How do you prioritize tasks in a role with diverse responsibilities like the Exchange Relationship Manager at Keyrock?

You should detail your methods for effective prioritization, such as using project management tools, defining urgency and importance, and communicating openly with team members. Emphasize flexibility and adaptability to handle shifting priorities as needed.

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What strategies do you use to identify and onboard new exchanges?

Discuss your approach to researching potential exchanges, networking within the industry, and utilizing market analysis. Illustrate how you would evaluate prospective partners to ensure alignment with Keyrock's goals.

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How do you assess the performance of an exchange post-onboarding?

Explain your process for monitoring performance metrics such as latency and liquidity, your use of data analytics to derive insights, and how you would collaborate with internal teams to address concerns and optimize operations.

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What is your understanding of the regulatory landscape regarding cryptocurrencies?

Share your knowledge of relevant financial regulations and compliance requirements, emphasizing any experience you have working closely with KYC/AML teams to ensure that all operations meet legal standards.

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How would you approach a situation where an engaged exchange is performing poorly?

Discuss your problem-solving skills and communication abilities. Describe how you would investigate the root causes of the underperformance, collaborate with relevant teams to address them, and keep open lines of communication with the exchange throughout the process.

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What interests you about working in digital assets, specifically with Keyrock?

Convey your enthusiasm for digital assets and how Keyrock's innovative approach aligns with your career aspirations. Mention any specific aspects of their operations or culture that resonate with you.

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Can you provide an example of a successful negotiation you've led?

Share a specific example where you successfully negotiated terms that benefited all parties involved. Highlight the strategies used and lessons learned to reinforce your negotiation skills.

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Describe a time when you had to analyze complex data to drive decisions.

Provide an example that illustrates your data analysis capabilities, detailing the process and how the insights influenced decision-making or strategic directions in your previous roles.

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How do you stay updated about market trends and changes in the cryptocurrency industry?

Discuss your methods for staying informed, such as following industry news, participating in webinars, and connecting with professionals in the field. Mention specific resources or tools you utilize to maintain your knowledge.

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Full-time, remote
DATE POSTED
December 24, 2024

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