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Business Development Manager - Localization & QA Services

Keywords Studios is the leading provider of creative and technical services to over 950 clients, including major AAA developers and publishers such as Microsoft, Bandai Namco, and PlayStation. With a global network of 75+ studios, we co-develop games and provide comprehensive support across all aspects of game development including Localization, QA, Audio Services, Art Production, Game Development, Marketing services and much more. Our teams bring the visions of industry leaders to life, whether enhancing iconic franchises or building new projects from the ground up.

About the Role:

We are seeking experienced Business Development Managers to lead sales efforts for one of our different service lines in 2025. We are looking for talent with a background selling our services: Globalize (specializing in QA, Localization, and Audio services), Engage (Marketing Services), Create (Art and Game Dev) or Media & Entertainement (Audio) services. Operating fully remotely from either Europe, UK, North America, or Asia you will be a key player in our Global Business Development team, driving strategic sales initiatives and cultivating strong client relationships. Your expertise will be essential in expanding our service offerings and fostering long-term business growth.

Key Responsibilities:

  • Collaborate with the Service Line division, Client Partners, and Business Development Representatives to strategically identify and target high-potential clients for Keywords' Localization, QA, and Audio services.
  • Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion.
  • Partner closely with the Globalize Solutions Architecture team to qualify leads, ensuring alignment with business goals, and expertly manage opportunities throughout the sales lifecycle.
  • Deliver exceptional client support by proactively managing expectations in partnership with the Globalize Solutions team and Portfolio Directors, ensuring seamless service delivery.
  • Represent Keywords at key industry trade conferences, providing strategic support and expertise at exhibition stands to drive business visibility and engagement.
  • Adhere to the company's advanced sales methodology, producing insightful reports and tracking key metrics to inform decision-making.
  • Support Portfolio Directors and delivery teams in high-level account management, cultivating strong client relationships and contributing to strategic customer review meetings to drive long-term success.
  • Proven experience selling Globalize, Engage, Create or Media&Entertainement Services in the gaming industry or adjacent.
  • Success in managing commercial client relationships.
  • Experience with Language AI or testing automation solutions is essential.
  • Ability to work collaboratively with central functions, supporting divisional growth.
  • Experience partnering with Solutions Architecture teams and representing a suite of services.

This role offers the opportunity for a Director-level position, depending on your experience.

Take the next step in your sales career and lead the way in gaming innovation!

Here are some of the benefits our studios can offer:

    • Competitive salary and benefits
    • Projects aligned with your expertise
    • Collaborate with industry leaders on AAA titles
    • Professional growth opportunities
    • Flexible work arrangements
    • Fully Remote opportunity
    • Dedicated to diversity and inclusion
    • Additional perks: cycle-to-work, IT schemes, pensions, healthcare, social events, and more.

Our Diversity, Equity, Inclusion and Belonging (DEIB) Commitment:Keywords Studios is an Equal Opportunity Employer and considers applicants for all positions without regard to race, ethnicity, religion or belief, sex, age, national origin, marital status, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. If you require any adjustments during the process please let us know in your application. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We especially welcome applications from candidates of underrepresented groups in the industry.

PERSONAL DATA PROTECTION POLICY

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN
Studio: Keywords Studios
Location: United States, Remote
Area of Work: Sales
Service: Globalize, Engage, Create, Media & Entertainement
Employment Type: Full Time
Working Pattern: Remote

Average salary estimate

$95000 / YEARLY (est.)
min
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$70000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Manager - Localization & QA Services, Keywords Studios

Keywords Studios is looking for an enthusiastic and driven Business Development Manager - Localization & QA Services to join our dynamic team. With our firm footing as a leading creative and technical service provider for over 950 clients, including giants like Microsoft and PlayStation, this role presents an incredible opportunity to become a strategic player in our global sales efforts. Imagine working from anywhere in Europe, the UK, North America, or Asia, and diving deep into the world of game development! You’ll focus on selling our extensive service lines like Globalize, which includes QA and Localization services. In your day-to-day, you will collaborate with diverse teams, target high-potential clients, and showcase your ability to design advanced sales strategies tailored to our offerings. Your role will be essential in maintaining exceptional client support, helping manage expectations, and ensuring a seamless service delivery experience. Plus, you’ll be representing Keywords at key industry conferences, further establishing our visibility in the market. With an environment that encourages professional growth and collaboration on AAA projects, your innovative ideas will drive business expansion. Keywords Studios truly values diversity and inclusion, offering competitive salaries, flexible work arrangements, and added perks. If you're ready to elevate your sales career in the gaming industry, this is your chance to lead the way in gaming innovation!

Frequently Asked Questions (FAQs) for Business Development Manager - Localization & QA Services Role at Keywords Studios
What are the responsibilities of a Business Development Manager at Keywords Studios?

As a Business Development Manager at Keywords Studios, your primary responsibilities include collaborating with the Service Line division to identify and target high-potential clients, designing tailored sales strategies, and managing opportunities in the sales lifecycle. You'll also provide exceptional client support, represent Keywords at industry trade conferences, and produce insightful reports to inform sales decisions.

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What qualifications do I need to apply for the Business Development Manager position at Keywords Studios?

To be considered for the Business Development Manager position at Keywords Studios, candidates should have proven experience in selling Globalize, Engage, Create, or Media & Entertainment services in the gaming industry or related fields. Experience in managing commercial client relationships and familiarity with Language AI or testing automation solutions is also essential.

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Is remote work an option for the Business Development Manager role at Keywords Studios?

Yes, the Business Development Manager role at Keywords Studios is fully remote, allowing you to work from anywhere in Europe, the UK, North America, or Asia. This flexibility supports work-life balance while you engage with clients and collaborate with internal teams effectively.

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What benefits does Keywords Studios offer to Business Development Managers?

Keywords Studios offers a competitive salary and benefits package, professional growth opportunities, and the chance to work on exciting AAA projects. Other benefits include flexible work arrangements, healthcare, pensions, and additional perks like cycle-to-work initiatives and social events.

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How can a Business Development Manager foster client relationships at Keywords Studios?

A Business Development Manager at Keywords Studios can foster strong client relationships by managing expectations proactively and collaborating closely with the Globalize Solutions team. Engaging with clients during strategic customer review meetings and maintaining an open line of communication will help cultivate lasting partnerships.

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Common Interview Questions for Business Development Manager - Localization & QA Services
Can you describe your experience in selling localization or QA services?

When answering this question, focus on specific examples of past roles where you successfully sold similar services. Highlight your understanding of the gaming industry and how your approach led to tangible results. Include metrics to quantify your success whenever possible.

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How do you identify and pursue high-potential clients?

Answer by outlining your process for researching and analyzing potential clients. Talk about using data analytics and market trends to guide your outreach strategies. Emphasize the importance of aligning client needs with Keywords Studios' services.

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What strategies do you employ to maintain client relationships?

Provide insights on your communication techniques and follow-up methods. Explain how you ensure expectations are managed and how regular check-ins contribute to client satisfaction. Being proactive, rather than reactive, is key in this role.

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How do you handle client objections during the sales process?

Share your techniques for responding to client objections calmly and professionally. Discuss ways to turn objections into opportunities by understanding the client's concerns and providing tailored solutions that address their specific needs.

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What role do data and metrics play in your sales strategy?

Emphasize the importance of tracking sales metrics to inform decision-making. Talk about how you use data to evaluate performance, identify areas for improvement, and adjust sales strategies accordingly to maximize results.

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Can you give an example of a successful sales strategy you implemented?

Share a detailed example of a sales strategy you successfully implemented. Describe the challenges you faced, your approach, and the ultimate results. Be sure to highlight the positive impact on client relationships or revenue growth.

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How do you stay informed about industry trends in localization and QA services?

Discuss the resources you use to stay updated, such as industry publications, conferences, webinars, and networking with peers. Also, mention how you leverage this knowledge in your sales approach.

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What is your experience with Language AI or testing automation solutions?

Provide details about your familiarity with Language AI or testing automation tools. Discuss any relevant projects or experiences where you utilized these technologies and how they enhanced your sales efforts.

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What motivates you to work in business development for the gaming industry?

Express your passion for the gaming industry and how it motivates your work as a Business Development Manager. Share specific examples that highlight your enthusiasm, experience, and reasons for wanting to contribute to this field.

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How would you approach representing Keywords Studios at industry events?

Discuss the preparation you would undertake before attending an event, such as researching attendees and preparing presentations. Emphasize the importance of networking and using events as an opportunity to showcase what Keywords Studios offers to prospective clients.

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Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...

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Full-time, remote
DATE POSTED
January 10, 2025

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